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Hilton Garden Inn Omaha West

13.4 miles from Omaha centre
  • Free Wifi
  • Free Parking
  • Pool
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1 room, 2 adults, 0 children
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17879 Chicago St, Omaha, NE 68118-2914
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400 Reviews from our TripAdvisor Community

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Showing 395: English reviews
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Ogallala, Nebraska
Reviewed 2 days ago NEW

We visited you for our sons wedding. Minus the fact that a fire alarm startled us awake in the middle of the night, our room was clean and well maintained. It would have been nice to have some sort of compensation for our inconvience. Perhaps a free breakfast for your guests. We found your employees to be very friendly and...

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Helpful?
Thank jefferym872
Omaha, Nebraska
HOTEL’S FAVOURITE REVIEW
Reviewed 6 January 2017

My husband and I stayed for three days. Everything was clean and efficient. Our breakfast offered fresh eggs, cooked to order and were good, but the precooked bacon and sausage were just average. I must say breakfast for $9.95 was reasonable, and probably nothing I should complain about. We would definitely go back, but would probably skip the breakfast.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Smillw
About Hotel's Favourite Review
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Smillw, Thank you for taking the time to share your experience. I'm happy to hear that you found the hotel clean and efficient. We do offer full cooked to order including the bacon & sausage. I'm so glad to hear that you would return if in Omaha again. Sincerely, Lisa Westra

Omaha, United States
Reviewed 2 days ago NEW

The hotel staff were friendly and very helpful, the breakfast was definitely worth the value I paid... made-to-order omelet's, yum! Hotel has a beautiful lobby, and the rennovations done to the property look amazing. My room was very clean and bed extremely comfortable, the room was very quiet and peaceful. I would recommend this hotel to anyone coming to the...

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Thank X2643FMruths
Norfolk, United States
Reviewed 2 days ago NEW

The Hilton Garden Inn in West Omaha is the cleanest, friendliest and has the most honest staff. When items were left behind in the room, the housekeeping staff immediately turned it into the desk and a call was placed to my cell phone within minutes of check out. Very commendable

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lisa Ann W
Columbus, Nebraska
Reviewed 3 days ago NEW

Very clean and comfortable. The room was great and kids loved the pool. Staff was very polite and helpful. Pantry area was great for snacks and had a good variety. Hotel was overall very quiet. Lobby are was very clean and inviting.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank N8090VNkimberlys
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear N8090VNkimberlys, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to also thank you for taking the time to share your experience with us on TripAdvisor. I am happy to know you had a pleasant experience at our hotel. I am glad we were...

Milford, United States
Reviewed 3 days ago NEW

Clean, nicely appointed hotel. Great staff. Breakfast was good. Check=in and check-out were beyond smooth. Very comfortable bed. We picked this hotel because it was in the Hilton chain and was available for the date we wanted. Great Find.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank W471HKbobr
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear W471HKbobr, Thank you so much for the review! I am truly happy to hear of your experience at the hotel, and welcome you back at any time! I want to thank you for the kind words you said in your review! At the Hilton Garden Inn Omaha West, we love our hotel...from the spacious rooms, to the beautiful lobby,...

Randolph, Nebraska
Reviewed 4 days ago NEWvia mobile

This was the second time we have stayed at this hotel. It was a convenient location to the surprise party we were attending at The Good Life sports bar, however it would also be a great location if you were going to the Village Point mall. Other than the Fire alarm going off in the middle of the night it...

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Helpful?
Thank Gymmyhix
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Gymmyhix, Thank you for taking the time to leave a review about your recent stay. I'm happy lto hear that you found the location convenient to your destination and that you would stay again. I sincerely apologize for the guest who pulled the alarm as a prank. I hope it did not disrupt you long. Thank you for your...

Gladstone, Missouri
Reviewed 3 weeks ago

There were numerous problems with my room. The bathroom door would not stay shut and the shower door would not stay shut. You cannot use the TV remote and less you were literally standing in front of the television. The air unit in the room made a loud noise. However, the front desk reception process and individuals were very nice.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dianne S
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Dianne S, Thank you for taking the time to tell us about your recent stay. I am so sorry for the problems you encountered. I will share your comments with our Chief Engineer so that the issues may be resolved. I'm happy to hear that you had a pleasant staff interaction. I hope you will consider staying with us...

Boston, United States
Reviewed 3 weeks ago

Outstanding staff and service. the dinner Bartender/ Chef rocks! Service staff very helpful and friendly. Rooms are comfortable, and very quiet. Facilities are well maintained and site is close to major roads.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 610iras
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear 610iras, Thank you for the wonderful review.l I'm happy to hear that you had outstanding service and that the staff was friendly and helpful. I'm also glad to hear that you had a comfortable stay. We hope you will stay with us again. Sincerely,

mead, ne
Reviewed 3 weeks ago

great location, clean, great dining option in the hotel, breakfast was good. Pool area typical hotel pool area but the sitting area seemed a bit roomier than normal and lots of windows, also had a mens and womens restroom in the pool area so kids could go to the restroom without leaving the pool area. Very nice staff.

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Helpful?
Thank Staci C
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Staci C, Thank you for taking the time to share your experience on TripAdvisor. I am so happy to hear you had a good stay and that you enjoyed the restaurant and pool. I'm also glad to hear that you had good staff interaction. I hope you will stay with us again! Sincerely,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Omaha West

Address: 17879 Chicago St, Omaha, NE 68118-2914
Region: United States > Nebraska > Omaha
Price Range: £89 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Omaha West 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn West Omaha Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton
Hotel Style:
#5 Family Hotel in Omaha
#7 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Omaha West staff and other travellers.
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Nashville, TN
over a year ago

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Questions? Get answers from Hilton Garden Inn Omaha West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a top level room.”
 of 5 bubbles mph1230, 23 May 2016 | Read review
“The shuttle driver is awesome, ask her for tips on where to eat in the area”
 of 5 bubbles Warren278, 29 Apr 2016 | Read review
“You are not staying at this hotel for the view... any room is a good one!”
 of 5 bubbles CruzinDNA, 20 Apr 2016 | Read review
“Away from elevators & ice machines”
 of 5 bubbles sfgardener, 13 Apr 2016 | Read review
“If you belong to Hilton Honors, you'll be greeted with water for guests.”
 of 5 bubbles MauraTravels2012, 13 Mar 2016 | Read review
5 of 5