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Chintzy with soap, threadbare towels, towels had been cleaned with too much bleach-made wife's face turn red, indifferent staff, multiple issues with housekeeping, didn't have our reservation in computer, hot water went out on Saturday morning, crappy pillows, and when we checked out, desk staff...More
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Just getting a reservation at this hotel is a hassle had to call the water resort to get ahold of the front desk, arrive and are told we can’t have a cot in our room so three adults and two kids shared 2 queen beds,...More
We checked into the RL on Friday March 2nd and stayed until the 4th of March. When I made my reservation I ordered 2 beds. When we got to our first room it only had 1 bed in it. I really wished it had the...More
I stayed in this hotel for a convention and was very displeased. The view outside of my room was a bleak room with a trashcan in it. There was a language barrier between myself and the housekeeping lady. We had no bath towels and the...More
This place tells me two days before we arrive that they are closing the park for "maintenance". Huh?? The ENTIRE PARK?? Outrageous!! Now I have 4 kids and 2 of my friends kids crying because they can't go. Can't they do the maintenance during the...More
Yes, to fridge & microwave. Staff was consistently short on amenities for rooms, especially bedding, wash clothes and towels, so you will need to walk to mezzanine area to get your coffee. Get there early or coffee will be... More
Yes, to fridge & microwave. Staff was consistently short on amenities for rooms, especially bedding, wash clothes and towels, so you will need to walk to mezzanine area to get your coffee. Get there early or coffee will be GONE!