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Castello Boutique Resort & Spa

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#1 of 20 Hotels in Sissi
Certificate of Excellence
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Castello Boutique Resort & Spa
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644 Reviews from our TripAdvisor Community

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Showing 515: English reviews
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago via mobile

As one of the small hotels of the world I can recommend visiting this hotel . We were there on the last week before the hotel closed for winter and will reopen in early Spring. I had read most of the TripAdvisor reports about this hotel and totally understand why it gets rave reviews . The staff are like a... More 

Helpful?
1 Thank ElizabethONeill5
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for sharing your experience of the Castello Boutique Resort & Spa with the readers of the Trip Advisor website. We are delighted to read that you so enjoyed your stay with us. It is the aim of our staff to create an ambience for our guests that they can relax and enjoy their holiday with us. Your feedback... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago via mobile

I booked this hotel for my boyfriend and I for a short break in September. We arrived late and staff rushed to help with our bags, we were welcomed with a refreshing drink and staff couldn't have been more welcoming on our arrival. We were taken to our room - which was beautiful with a lovely balcony. The room was... More 

Helpful?
Thank dcp2345
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you very much for choosing our hotel for your holidays and for this lovely review with all positive comments and compliments! It was a pleasure to read that the hotel staff was able to accommodate your every need with a smile. On behalf of the whole team of Castello Boutique Resort & Spa, I would like to thank you... More 

Kent UK
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

We made a late booking for the half term break and wasn't disappointed. The hotel staff couldn't be more accommodating and were keen to make sure we were happy at all times. Stelious in the restaurant and the brilliant, well travelled barman Angelos who made amazing cocktails. As part of an online booking, we were given a free spa treatment... More 

Helpful?
Thank Sarah S
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you very much for choosing Castello Boutique Resort & Spa for your holidays and for a positive feedback! We are very glad to read, that we met and even exceeded your expectations regarding your room, the added value package for your direct booking and our hotel’s staff. We deeply appreciate, that you recommend us to other travelers and wish... More 

Wallasey, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

The hotel is beautiful but this hotel is as good as it is because of the staff. They get the balance between friendly and discreet just right. Nothing is too much trouble and the service is impeccable. The food was good and it was lovely to be served an evening meal rather than a buffet. The gardens are well maintained... More 

Helpful?
Thank Gemma G
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

We very much appreciate the time you have taken to post your comments on Trip Advisor about the Castello Boutique Resort & Spa. We feel very proud that you have found our services, food, gardens and our staff to your total satisfaction and that we have exceeded your expectations in all areas of our hospitality. Unfortunately, the low temperatures and... More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

The hotel upgraded us to a room with a private pool which was really nice! The pool has a view of a Greek Orthodox Church and the Cretan hills which is unique. The staff were super friendly. Though I really enjoyed my stay, personally having been to many 5* hotels, I wouldn't rate this as such, though it is a... More 

Helpful?
Thank rhsh161
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Your comments are very valuable to us and we want to express our gratitude to you for taking a moment to share your experience at our property. It is pleasing to know that during your time at Castello Boutique Resort & Spa you did enjoy your stay, your upgraded accommodation and our friendly and well trained staff. We are grateful... More 

London, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 weeks ago

This is a extremely good hotel with all staff that go the extra mile nice rooms and very comfortable beds food good with good choice for breakfast a excellent stay adults only hotel well worth a visit

Helpful?
Thank Bray363
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to share your review with us here on TripAdvisor. We continually strive make every effort to ensure that the service is of the highest standard and kindly let you know that your comments are very much appreciated. Thank you again for your precious words and hopefully we’ll have the great pleasure to welcoming you... More 

Leeds, United Kingdom
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 5 weeks ago

Stayed here for 12 nights in September and can honestly say this hotel really lives up to its very high rating. We had a Pool room and were delighted with it. Standards in the Hotel are extremely high in all respects thanks to the superb management and exceptional staff.

Helpful?
Thank e1wer
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

We would like to thank you for choosing us for a 12 nights accommodation. It is a great reward and encouragement for us to hear that Castello Boutique Resort & Spa is "The very best ". Your feedback is very motivating, as it makes us want to keep doing our best to provide our guests ''extremely high'' standards. We’ll continue... More 

London, United Kingdom
2 reviews
Reviewed 27 October 2016

This has to be the best hotel we have stayed in, in Europe. We had a pool view superior room which was great, the bed was so large and comfortable. Room was very large and clean. Food in the hotel was first class, we especially enjoyed the themed nights. I've never come across such lovely staff, they all go the... More 

Helpful?
Thank Steph W
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you very much for taking the time to share your experience about your recent stay at our hotel. It was a pleasure to read that the hotel staff was able to accommodate your every need with a smile. On behalf of the whole team of Castello Boutique Resort & Spa, I would like to thank you for the motivating... More 

Yorkshire
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 October 2016

We booked a holiday here with Jet2. Our hotel selection was heavily influenced by the near perfect TripAdvisor reviews. We were not disappointed. Our Junior Suite was clean, comfortable and well furnished - looking out towards the church and the sea. We booked b&b but on arrival were upgraded to half-board. As the weather during our stay was not great,... More 

Helpful?
1 Thank ea4
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

We would like to thank you for taking the time to share your experience at Castello Boutique Resort & Spa. It is a pleasure for us to learn that you had such a good holiday here with us and your kind comments have been passed on to the staff. Our aim is to making a holiday stay at the Castello... More 

Lincoln, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016

I can honestly stay that I am a worrier, when I book a place I think is it going to live up to my expectations ? I scour the reviews and take the good with the bad, so like many other people, I have a good idea of what to expect and where to place that expectation. I am not... More 

Helpful?
1 Thank jayne26112
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

We would like to thank you for taking part of your precious time leaving comments and rating your accommodation in Castello Boutique Resort & Spa. It is certainly very rewarding to all of us at the Castello Boutique Resort & Spa to read that you had a pleasant stay and that all of our services were at your full satisfaction.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Stylish high-quality design is the hallmark of this deluxe boutique resort, situated in one of the most beautiful and sought-after locations in Crete, the traditional seaside village of Sissi. Recalling a bygone era of gracious living, Castello Boutique Resort & Spa offers the personalized service and amenities required by today's discriminating traveler. Since 2015 Castello Boutique Resort and Spa became adult only hotel and have entered the SLH family- Small Luxury Hotels of the world. ... more   less 

Additional Information about Castello Boutique Resort & Spa

Address: Papatheodorou, Sissi, Crete 724 00, Greece
Region: Greece > Crete > Lasithi Prefecture > Sissi
Price Range: £96 - £215 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Castello Boutique Resort & Spa 5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Castello Boutique Resort And Spa
Castello Boutique Hotel Sissi
Castello Boutique Resort & Spa Sissi, Crete
Hotel Style:
#1 Luxury Hotel in Sissi
#1 Family Hotel in Sissi
#1 Romantic Hotel in Sissi
#1 Spa Hotel in Sissi
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Questions & Answers

Here's what travellers have asked, with answers from Castello Boutique Resort & Spa staff and other travellers.
30 questions
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Questions? Get answers from Castello Boutique Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 404 in fall. Sunny. Bit noisy with barking dogs. All rooms have a/c.”
 of 5 bubbles 333denisen, 19 Oct 2016 | Read review
“We had a pool view room, which meant we could enjoy the evening entertainment from the comfort of our balcony.”
 of 5 bubbles 961kirbyw, 17 Oct 2016 | Read review
“we were in a 2 floor apartment right by the pool, really handy and a balcony on both sides so sun all day if you wanted to stay in.”
 of 5 bubbles 654beryls, 13 Oct 2016 | Read review
“The junior sweet is worth the upgrade .”
 of 5 bubbles V4488TUwilliamm, 4 Oct 2016 | Read review
“Could not be better”
 of 5 bubbles dennislA4281SM, 4 Oct 2016 | Read review
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