We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn & Suites

187 reviews
Save
Traveller (25)
Room & Suite (15)
Dining (8)
Overview
  • Excellent59%
  • Very good25%
  • Average4%
  • Poor4%
  • Terrible8%
Travellers talk about
“staff courteous”(2 reviews)
“story motel”(2 reviews)
“front desk”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$67.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Springfield hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3e298a4234c24c368cb83f78ac0645dc", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":6475510,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[61577308],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":67,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3e298a4234c24c368cb83f78ac0645dc","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":71,"lowestMetaPrice":67,"additionalPartner":false,"highestMetaPriceDisplay":71,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":71,"lowestMetaPrice":67,"highestMetaPriceDisplay":71,"hotelName":"Comfort Inn & Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNlMjk4YTQyMzRjMjRjMzY4Y2I4M2Y3OGFjMDY0NWRjIiwiQUlLIjoiMjdmYjVjZjc3MTBiNDAyNGIyOTMwOTg5NWNmZTBiNzUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$67", "hasDates": true, "hacComplete": true, "contentIdMappings": {"61577308":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (187)Write a Review
Filter reviews
185 results
Traveller rating
107
47
8
8
15
Traveller type
Time of year
LanguageEnglish
107
47
8
8
15
Show reviews that mention
All reviewsstaff courteousstory motelfront deskfrontage roadgreat breakfast in the morningupdated hotellarge breakfast arearooms are spacious and cleangreat place to staybreakfast hostesslarge suitechoice hotelswafflesroom sizesweet rollsflat screen tvgood size
FilterEnglish
Updating list...
1 - 5 of 185 reviews
Reviewed 5 days ago

There are two points about this hotel that need to be recognized; the staff and the cleanliness of the hotel. When we checked in, we were greeted with a smile and all the main hotel amenities were mentioned. Any staff we ran across always spoke...More

Thank jturvey2018
Response from Joseph C, General Manager at Comfort Inn & SuitesResponded 3 days ago

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we...More

Reviewed 4 weeks ago via mobile

Upon arrival I did not feel welcomed,but I still have to give this hotel 5 stars. It was the quietest night sleep I’ve ever gotten! Very clean and updated hotel. The pool & whirlpool are relaxing and free breakfast was great!! We will be staying...More

Thank Dasha S
Response from Joseph C, General Manager at Comfort Inn & SuitesResponded 4 weeks ago

Dear Dasha, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations at the time of check in. Your satisfaction...More

Reviewed 21 November 2017

I have been in a lot of Comfort Inn Suites but must say that this hotel was one of the cleanest. The staff was pleasant and the breakfast was Super. So clean and orderly. I want to give a "shout out " to Sharon, the...More

Thank alanchapman2017
Response from Joseph C, General Manager at Comfort Inn & SuitesResponded 5 December 2017

Hello, Thank you for taking the time to fill out our survey. I have shared your comments with the staff and they were so please that they made your stay a pleasant one. I spoke to Sharon and told her what you said and I...More

Reviewed 9 November 2017

We stayed at the Comfort Inn and Suites in Springfield IL. The expectations were not very high going in due to some preconceived ideas on this hotel chain. The stay here was wonderful. From the front desk at check-in until the morning staff at checkout....More

Thank Mark M
Response from Joseph C, General Manager at Comfort Inn & SuitesResponded 10 November 2017

Dear Mark, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the...More

Reviewed 9 October 2017

The rooms are spacious and clean; very nice décor. The breakfast room was very inviting and the breakfast was exceptional. The hostess kept everything well stocked. Staff was very friendly. We thoroughly enjoyed our visit.More

Thank jeraf73
Response from Joseph C, General Manager at Comfort Inn & SuitesResponded 10 October 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff...More

View more reviews
PreviousNext
12345637
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$68 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
US$68 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Add Photo Photos
Traveller (25)
Room & Suite (15)
Dining (8)
Pool & Beach (3)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
thunsley8
14 May 2017|
AnswerShow all 3 answers
Response from Joseph C | Property representative |
Pool is open till 10 pm
0
Votes
Rebecca C
1 August 2016|
AnswerShow all 3 answers
Response from Joseph C | Property representative |
We allow service animals only. No other pets are allowed in the hotel.
0
Votes
PreviousNext
12
Room Tips
"I choose a room on the 3rd floor to eliminate noise from above. The staff were very accommodating."
Read review
"We liked 2nd floor on the non highway side & away from elevator."
Read review
"Maybe ask for a room away from possible noise."
Read review
"Second floor has a suite/smoking room very nice."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing