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Comfort Suites

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169 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Nebraska City, Nebraska
Reviewed 2 weeks ago via mobile

One of the two queen beds in our room had dark stains on the bottom sheet. Since it was late, we just both used the other bed. At checkout the desk clerk gave me an insincere "sorry". I expected a better response as I am a Choice "Gold" customer and had stayed at this property many times before. I also...

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Helpful?
Thank RetiredVP14
gm_il127, General Manager at Comfort Suites, responded to this review

Dear RetiredVP14, I want to start out my offering my deepest apologies for your room cleanliness not being up to standards by not having a stain on your sheets, this is not acceptable by any means. At the Comfort Suites we strive to exceed our guests expectations and apologize we were not able to do that with your stay. This...

Sheridan, Illinois
Reviewed 4 weeks ago

We thoroughly enjoyed this location. It was a little off the main road, but within ten to fifteen minutes of the attractions we were there to see. The rooms are very large and everything was clean. We went as a family so we booked three rooms. Staff went out of their way to make sure we were close. Ashley at...

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Helpful?
Thank grandmatammy50
gm_il127, General Manager at Comfort Suites, responded to this review

Dear grandmatammy50, Thank you for your outstanding review that you took the time to publish on TripAdvisor regarding your recent stay at the Comfort Suites Springfield, IL Our team takes great pride in exceeding our guests expectations and treat our guests like they are at home. I am happy to hear that we were diligent in all areas of the...

Bellaire, Texas
Reviewed 31 October 2016 via mobile

Requested a last minute reservation for Comfort Inn in Springfield, IL. We were pleasantly surprised it was a a Comfort Suite hotel. The recently updated suite was spotlessly clean and, for the price, exceeded my expectations. We had to depart very early so we did not participate in the complementary breakfast. If ever in the area again, I happily would...

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Helpful?
Thank Julia Z
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Julia Z, Thank you for taking the time to post your review of the Comfort Suites on Trip Advisor! We take pride in exceeding our quests expectations and am happy to hear that you found our hotel spotless. Have a great day! Sherri White General Manager

Springfield, Missouri
Reviewed 26 October 2016

As a woman, I felt very secure in this hotel. My adult daughter stayed alone part of the day while I was in meetings and both of us felt this was a safe place to stay. The staff was very accommodating. Their breakfast was the same each day, but I felt that we could always find something to please our...

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Helpful?
Thank missouritourists
gm_il127, General Manager at Comfort Suites, responded to this review

Thank you for your very nice comments, not only about the Comfort Suites but the City of Springfield! Most importantly you felt safe in our hotel and found our team accommodating! Your feedback on TripAdvisor is much appreciated and we hope that if your travels bring you back to Springfield you will choose the Comfort Suites once again! Sherri White,...

Reviewed 26 October 2016

This clean, non-smoking hotel was a very nice place to stay. The staff was friendly, and glad to help. There is a great BBQ place in walking-distance, and an IHOP nearby. The room was clean, and quiet. We will be back when we visit Springfield the next time.

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Helpful?
Thank Jane G
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Jane G, Thank you for your kind comments that you took the time to post your review on TripAdvisor! We are glad that you found our hotel clean and quiet. It's our hope that you choose the Comfort Suites of Springfield, IL again if your travels bring you back to the area. Sherri White, CHA General Manager

Dallas, Texas
Reviewed 25 September 2016

I stayed here while traveling on a long road trip. The staff was very nice at check-in and the common areas and my room very very clean and comfortable. (Didn't use the pool or sample the breakfast.) Wish I could have stayed a little longer but had to get up early and start driving. Would stay here again!

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Helpful?
Thank dreamnofnyc
gm_il127, General Manager at Comfort Suites, responded to this review

Dear dreamnofnyc, Thank you for taking the time to share your valuable feedback on TripAdvisor. We take pride in keeping our hotel very clean and comfortable for our guests. It's our goal for our guests to feel like they are at home with us. We hope you choose the Comfort Suites of Springfield, IL should your travels bring you this...

Rogers, Arkansas
Reviewed 22 September 2016

I try to share my reviews as I rely on them from others. I would certainly recommend this hotel to my family and friends. We had room #105. It was extremely clean, and had nice crisp bedding. Bathroom was large, nice shower, lots of bright white towels. Breakfast had several options cold and hot. Everything was fresh. All the things...

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Helpful?
Thank Jean L
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Jean L, Wow! Thank you for your great feedback! We take great pride in our hotel and I am so pleased to hear that the Comfort Suites had everything you were looking for for a good nights rest. If your travels bring you back to Springfield, IL we hope you choose the us again! Sherri White, CHA General Manager

Leicester
Reviewed 22 September 2016 via mobile

Usual good standards at a reasonable price from this popular chain. Does nothing brilliantly but nothing badly. Does what it says on the tin! Pool and jacuzzi. Good breakfast. Easy parking Close enough to everything you need.

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Helpful?
Thank DaveThomasLeicester
gm_il127, General Manager at Comfort Suites, responded to this review

Thank you for your feedback on TripAdvisor. It is your valuable comments that let us know what we are doing right or could use improvement. I would also like to thank you for being loyal to Choice Hotels and hope that if you are ever in Springfield, IL you will choose the Comfort Suites for your lodging needs. Sherri White,...

Middlebury, Indiana
Reviewed 18 September 2016 via mobile

Very nice hotel! Not overly fancy but very cozy atmosphere! Cozy rooms. Very nicely decorated and very comfortable and clean! Would definitely stay here again! Good price to quality ratio! Thanks for a good stay!

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1Thank JarednSarie
gm_il127, General Manager at Comfort Suites, responded to this review

Dear JarednSarie, Thank you for providing such positive feedback regarding your recent stay at the Comfort Suites Springfield, IL We are glad to hear that you found our hotel cozy, clean and comfortable! We take pride in exceeding our guests expectations and I will be sharing your feedback with my team. Sherri White, CHA General Manager

Iowa
Reviewed 13 September 2016

This hotel is the nicest we have stayed at recently!! The front desk gentleman was very nice as well as the morning desk clerk. The room was spotless, hallways clean and the breakfast was hot and delicious. The beds are very comfortable and the price is very good for the type of room we stayed in. Would highly recommend this...

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Helpful?
1Thank barglof
gm_il127, General Manager at Comfort Suites, responded to this review

Dear bargolf, Thank you for your excellent review! Here at the Comfort Suites of Springfield we take great pride in exceeding our guests expectations. I am glad to hear you found our hotel spotless and our team very courteous. Again, that you for your review and we look forward to serving your lodging needs in the future. Sherri White, CHA...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning

Additional Information about Comfort Suites

Address: 2620 S Dirksen Pkwy, Springfield, IL 62703-4506
Region: United States > Illinois > Springfield
Price Range: £61 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Comfort Hotel Springfield
Comfort Suites Springfield
Springfield Comfort Suites
Hotel Style:
#3 Romantic Hotel in Springfield
#4 Family Hotel in Springfield
#7 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
3 questions
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Questions? Get answers from Comfort Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are nice and quiet”
 of 5 bubbles grandmatammy50, 6 Nov 2016 | Read review
“Very quiet in our room.”
 of 5 bubbles missouritourists, 26 Oct 2016 | Read review
“Third floor worked for us since the elevator is close by.”
 of 5 bubbles barglof, 13 Sep 2016 | Read review
“Call Ahead or go online”
 of 5 bubbles cliffsiler, 8 Aug 2016 | Read review
“First floor by the pool was great!”
 of 5 bubbles SueD342, 11 Jul 2016 | Read review
5 of 5
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