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Charles Hotel

0.3 miles from Cambridge centre
  • Free Wifi
  • Pool
  • Restaurant
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1 Bennett St, Cambridge, MA 02138
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1,390 Reviews from our TripAdvisor Community

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Showing 1,361: English reviews
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New York
Reviewed today NEW

The Charles lived up to all of our expectations. We were allowed to check in early, and the concierge provided excellent recommendations for dinner. We were assisted with getting complimentary coffee at Henrietta's in the morning, and every staff member was lovely,

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Helpful?
Thank lisaeB1561PY
Reviewed yesterday NEW

The Charles Hotel would always be my first choice Hotel when visiting my daughter at Harvard. It is so convenient to Harvard Square, the Harvard Athletic Areas, and and Red Line (for those who want to easily venture to Boston). The restaurants in the hotel are great especially the very popular Henrietta's. It is one of the most expensive hotels...

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Helpful?
Thank Sandra T
newport beach
Reviewed yesterday NEW

we were in town to visit colleges and this hotel delivered. We had two connecting rooms. the hotel is clean, well located, and has a terrific staff. the decor is really good looking with great amenities. The restaurant Henrietta's table has a great dinner menu and we also enjoyed breakfasts there. I give the Charles two thumbs up!!

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Helpful?
Thank babyknewport
Manila, Manila, Philippines
Reviewed yesterday NEW

I traveled with my company on a recruitment mission in the neighbouring universities. I stayed at the Charles for three days and ABSOLUTELY loved it. Very nice and spacious rooms, a very welcoming reception with a library like look. Friendly staff and located near bars and restaurants that can be used for any meal. Highly recommended.

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Helpful?
Thank Martyton
New York City, New York
Reviewed 3 days ago NEW

The rooms at the Charles Hotel, although average size, are comfortable, well planned, efficient, and fun, yes fun when you look at the walls with interesting artwork and a fun clock. Bed comfortable mattress, nice down comforter and wonderful pillows, all perfect for a good night's sleep. Big TV in the room and a surprise built into the mirror in...

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Helpful?
Thank Richard L
virginia
Reviewed 3 days ago NEW

Very comfortable beds and one of the cleanest hotels I have every been in! I ate in both restaurants - the food is very good. Bennetto's (the italian one) is very upscale - great wine list. Everyone who worked at the hotel was helpful and friendly.

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Thank Elizabeth D
San Francisco, California
Reviewed 4 days ago NEW

This hotel is nicely decorated and has a great location within Cambridge. I stayed here for an interview at grad school and so glad I chose this spot - super close to Harvard, very comfortable beds, great dining options. The only things I found annoying: the light is only activated by a card, and 1) housekeeping takes it out everytime...

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Helpful?
Thank Caroline C
Elizabeth
Reviewed 4 days ago NEW

The hotel was clean and the staff very friendly we went for a information session at Harvard and from the hotel it was a five minute walk to the University and even closer to Harvard Square. Great rooms and wonderful staff.

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Thank nellianb
Williamstown
Reviewed 4 days ago NEW

A lovely hotel but I had to wait a while to check in and the woman at the desk was brusk. The water in the shower never got beyond lukewarm. At a less expensive hotel I would not be so critical, but for $300 a night, these things should not be an issue.

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Thank Trudy A
Key Biscayne
Reviewed 4 days ago NEW

Hotel was generally very nice but one extremely rude employee ruined the experience. He was intentionally rude and disrespectful. Otherwise nice hotel in a great location. Good food and good restaurants. Nice room.

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1Thank jimlS1332FC
Alex A, General Manager at Charles Hotel, responded to this review

Thank you jimlS1332FC for providing your feedback. We strive to maintain the highest level of comfort and hospitality, so I am sorry to hear about your negative experience with a staff member. Thank you for bringing it to my attention. I hope to have the pleasure of welcoming you back to The Charles in the future to make it up...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Henrietta's Table
Henrietta's Table
Cuisines: American
No photo provided
Noir
Cuisines: Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.Reflecting the eclecticism that is Cambridge, The Charles Hotel is a modern interpretation of New England hospitality with a thriving jazz club, the Regattabar, two signature restaurants, ice-skating rink (winter months only), state of the art conference facilities, Corbu Spa & Salon, and a central location in the heart of Harvard Square.The Hotel is home to Henrietta’s Table, featuring “fresh and honest” home cooking, and Rialto, recognized by one of the best restaurants in America by Gourmet, Food & Wine and Esquire. Noir, the hotel’s chic, cozy bar, serves classic cocktails mixed to perfection and sultry signature drinks. Since its opening in 1985, The Regattabar has established itself as the leading jazz and world music club in Boston and the New England area. Corbu Spa & Salon is named after famed architect and designer, Le Corbusier and offers a harmonious escape from the stresses of urban life. A French influenced menu offers seasonal treatments with locally sourced ingredients. Open daily.Catering to internationally renowned business leaders, government officials, entertainment executives and leisure travelers alike, it’s no wonder that the New England Travel Guide has designated The Charles as the best hotel to “stay put in” when visiting Boston. ... more   less 

Additional Information about Charles Hotel

Address: 1 Bennett St, Cambridge, MA 02138
Region: United States > Massachusetts > Cambridge
Price Range: £212 - £485 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Charles Hotel 4*
Number of rooms: 295
Reservation Options:
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Also Known As:
Charles Hotel Cambridge
Hotel Style:
#2 Luxury Hotel in Cambridge
#4 Romantic Hotel in Cambridge
#6 Business Hotel in Cambridge
#11 Family Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Charles Hotel staff and other travellers.
4 questions
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Long Island
over a year ago
Portland, Maine

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Questions? Get answers from Charles Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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