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Charles Hotel

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Charles Hotel
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1,278 Reviews from our TripAdvisor Community

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Showing 1,249: English reviews
Tacoma
Reviewed yesterday NEW

My wife left her cell phone and Ipad in our room. This was discovered when we were at the airport at 5:00 am. I called the hotel. Stephan and Marie secured the items and sent them to us via overnight FedEx. Simply put, they provided superior service.

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Thank Monte B
Reviewed 3 days ago NEWvia mobile

Unbeatable especially if you need to be near Cambridge. I have stayed here more than any other hotel in the Boston area. Great ambience, two good restaurants ( so good, have no fear of eating at the hotel), a real gym, free internet and the rooms have a personal, non-chain feel to them. Also the rooms and bathrooms were recently...

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Thank TravellingSMH
Bettendorf
Reviewed 3 days ago NEW

The Charles Hotel rescued my colleagues and I from a terrible experience at the Hyatt. It was night and day. The Charles has wonderful clean updated rooms. Friendly very helpful staff. Their restaurant Henriettas was sublime!!!

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Thank Eleni M
Westport
Reviewed 4 days ago NEW

We always try to stay at The Charles whenever we are in the Boston area. It is a luxury hotel experience but with the comfort and friendliness of home - the best of both worlds. We will be coming back in the future.

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Thank emilypM5963DG
Los Angeles, CA
Reviewed 5 days ago NEW

It had been a few years since I had stayed at this hotel and I was happy do see that it had been nicely upgraded in the interim. Rooms are better, bathrooms are very nice. It's still modest compared to a luxury hotel, but impeccably located for the Harvard Square area and certainly cheerful and comfortable. Beds, pillows, linens and...

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Thank GeorgicaPond
Bethesda
Reviewed 5 days ago NEW

Big bright airy room. Excellent food at Bennedettos and I returned a second night to eat there, Gym facilities are large. Taxi wait was e4xtraordinarily long in lobby for a Thursday night. Otherwise, a great stay.

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Thank johnkV995VA
London, United Kingdom
Reviewed 5 days ago NEW

Very good location, the room was very clean hotel staff very polite, I recommend this hotel. Very close to Harvard, the whole environment is also very good. The price is acceptable. thank you very much.

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Thank 740yangl
Bethel, Maine
Reviewed 5 days ago NEW

Our family has gathered here for Thanksgiving for several years. This year we stayed in one of the mini suites. The room is very comfortable and includes a small dining area, a nicely appointed bath and a comfortable bed. It looked like a fresh renovation. If I could ask for anything, in this room and most hotel rooms, would be...

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Thank kevin w
Birmingham, Alabama
Reviewed 6 days ago NEWvia mobile

Great location in Harvard Square! Very friendly and helpful staff. Room was updated with a nice shower and very comfortable bed. Room service breakfast was outstanding. Awesome French toast. The food at the meeting was also excellent. Concierge was very helpful. All in all an excellent experience. $40 cab ride to airport.

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Thank John F
Beverly
Reviewed 6 days ago NEW

excellent location with nice staff and comfortable room. We stopped at Noir for a drink before dinner and the service was very slow. No coffee or tea in the room which would have been nice after a cold night walking around Harvard Square.

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Thank leoo45
alexattia, General Manager at Charles Hotel, responded to this review

Thank you for taking the time to share your experience regarding your recent visit to The Charles Hotel. For future stays, please know that you may request an in room coffee maker and one will be delivered to your guestroom upon arrival. Sincerely, Alex Attia General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.Reflecting the eclecticism that is Cambridge, The Charles Hotel is a modern interpretation of New England hospitality with a thriving jazz club, the Regattabar, two signature restaurants, ice-skating rink (winter months only), state of the art conference facilities, Corbu Spa & Salon, and a central location in the heart of Harvard Square.The Hotel is home to Henrietta’s Table, featuring “fresh and honest” home cooking, and Rialto, recognized by one of the best restaurants in America by Gourmet, Food & Wine and Esquire. Noir, the hotel’s chic, cozy bar, serves classic cocktails mixed to perfection and sultry signature drinks. Since its opening in 1985, The Regattabar has established itself as the leading jazz and world music club in Boston and the New England area. Corbu Spa & Salon is named after famed architect and designer, Le Corbusier and offers a harmonious escape from the stresses of urban life. A French influenced menu offers seasonal treatments with locally sourced ingredients. Open daily.Catering to internationally renowned business leaders, government officials, entertainment executives and leisure travelers alike, it’s no wonder that the New England Travel Guide has designated The Charles as the best hotel to “stay put in” when visiting Boston. ... more   less 

Additional Information about Charles Hotel

Address: 1 Bennett St, Cambridge, MA 02138-5780
Region: United States > Massachusetts > Cambridge
Price Range: £150 - £404 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Charles Hotel 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Charles Hotel Cambridge
Hotel Style:
#2 Luxury Hotel in Cambridge
#4 Romantic Hotel in Cambridge
#6 Business Hotel in Cambridge
#11 Family Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Charles Hotel staff and other travellers.
4 questions
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Long Island
over a year ago
Portland, Maine

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Questions? Get answers from Charles Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotels on the back are quieter”
 of 5 bubbles smw, 23 Nov 2016 | Read review
“I usually ask for the corner room -- a little bigger”
 of 5 bubbles pursuit, 22 Oct 2016 | Read review
“Ask for high floor with a view of the river”
 of 5 bubbles S0CalF00die, 16 Oct 2016 | Read review
“The King room is a nicer set up that the room with two double beds. So unless one needs two rooms, I suggest that you book a king.”
 of 5 bubbles 538marsham, 13 Oct 2016 | Read review
“Rooms on the courtyard are quieter. Higher floors are preferable, though some prefer to be closer to the restaurant and ballroom.”
 of 5 bubbles noraarmani, 6 Oct 2016 | Read review
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