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The Charles Hotel

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts. Reflecting the eclecticism that is Cambridge, The Charles Hotel is a modern interpretation of New England hospitality with a thriving jazz club, the Regattabar; two signature restaurants: Henrietta's Table and Benedetto; year-round farmers market; state of the art conference facilities; Corbu Spa & Salon; and a central location in the heart of Harvard Square.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Business Centre with Internet Access
Free High Speed Internet (WiFi)
Wheelchair access
Bar/Lounge
Spa
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Pets Allowed ( Dog / Pet Friendly )
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Luxury
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Hotel packages
Location
Full view
100Great for walkers
Grade: 100 out of 100
122Restaurantswithin 0.25 miles
22Attractionswithin 0.25 miles
Reviews & more
2,184Reviews
623Photos
7Q+A
100Room tips
Traveller rating
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  • 58
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  • English
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Perfect location for our stay, near to Harvard and Allston campus, lots of restaurant choices in and out of the hotel. Very pleasant room with nice view and amenities. Two chairs, which is not always the case in a King room! Much appreciated.
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Review collected in partnership with this hotel
My 2 best friends and I look forward to our stay at the Charles every December. The rooms are large and comfortable and the location can't be beat! Henrietta's Table has the best breakfast around, and Noir has the best drinks! Can't wait until next year. :)
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Review collected in partnership with this hotel
My stay met and exceeded my expectations. Very friendly staff who made you feel welcome. When I wasn't feeling well the attendant at the gift shop remembered me and asked how I was feeling each day she saw me. I asked for a humidifier and a coffee pot and they accommodated at
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Review collected in partnership with this hotel
The Charles Hotel is gorgeous, with spacious and well-appointed rooms (and important touches like a bathroom nightlight). It's well located - off Harvard Square. The service is excellent and the staff friendly and helpful. The two fine restaurants offer delicious food and wonderf
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Review collected in partnership with this hotel
Great location; clean with excellent service and amenities. Check in easy; room service prompt; Henrietta's great food and drink even tv's in bathrom. best hotel in cambridge; great value would recommend for anyone or any groups
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Review collected in partnership with this hotel
Previous
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Professional photo exclusively commissioned by TripAdvisorThe Charles Hotel
The Presidential Suite at the Charles Hotel-Harvard Square
Professional photo exclusively commissioned by TripAdvisorThe Charles Hotel
The Presidential Suite at the Charles Hotel-Harvard Square
Jr Suite
Bed bugs
Previous
How many filthy pets contaminate the beds before a humans unwittingly jump under the covers and smear the poo residue on their hands and face? Pet friendly=unsanitary!
Hi Edward, We understand your concern about past pet guests in the rooms. We take great care at cleaning and sanitizing each room after guests check out, especially when pets have been present. Our staff is trained accordingly. If you have any specific questions or concerns about our processes, please let us know and we'd be happy to discuss it with you at 617.864.1200. Sincerely, Alex Attia General Manager
0 votes
Very disturbed reading that the hotel did not honor agreed-to rate. And that staff blocked guests access to management. This hotel has lost my business and really, how could anyone trust a staff like that. pPlenty more places to stay that understand the courtesy of hospitality. I'm waiting to read the hotel's response to you, and urge the writer to engage the credit card company in this case. Sounds like fraud to me.
Sorry you must have sent this question to the wrong place. I had a very positive stay at the Charles Hotel.
0 votes
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Yes, I would like to know how far away you are from Logan airport and if you have a Airport shuttle, if not could I use a uber...
Happy to help! The Charles Hotel is located approximately 8 miles from Logan Airport. While we do not have an airport shuttle, Ubers are available at all hours. We are also a five-minute walk from the Harvard Square T stop if you are interested in public transportation. Please let us know if you have any other questions.
0 votes
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Hi. Can someone let me know if the hotel offers room service? I am arriving late and would like to know if I order room service. Thanks.
Yes, our late night in room dining menu is served from 11pm-6:30am. Please let us know if there is anything else we can do to prepare for your arrival. Alex Attia General Manager
1 vote
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Would like to book a tour in Oct. 2015 with Francios for the Chateaunuf winery. How do I contact him?
Call the hotel. Ask for the Concierge. They enjoy helping out of state visitors such as yourself. If busy or voicemail, leave your number. They will call back if their history is a guide. October is peak season so call soon to book.
0 votes
Previous
12
"Make sure you are not behind elevator & ask for a view. For top dollar room really stunk"
"stay three nights for a better room rate"
"Avoid the third floor if you want a quiet room -- the jazz club on that floor is quite loud."
"Ask for a view of Harvard Square."
"Avoid the tiny standard rooms."
Previous
PRICE RANGE
US$224 - US$504 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
charles hotel cambridge
LOCATION
United StatesMassachusettsCambridge
NUMBER OF ROOMS
295
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