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Arbatax Park Resort - Dune

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Arbatax Park Resort - Dune
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277 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Reading, United Kingdom
Reviewed 12 October 2016

Stayed 11 days during August - as part of the deal had free transfer and upgrade to superior room. Well the transfer would have been free if we had wanted to wait 5 hours at the airport so ended up hiring a car last minute. Discovered that upgrade to superior just means same shabby room just nearer the sea. Concept...

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Helpful?
Thank R00nz
APCustomerCare, Responsabile relazioni con la clientela at Arbatax Park Resort - Dune, responded to this review

Dear R00nz, Thank you for your feedback. While we are glad you have appreciated the food and the wonderful view. We would like to extend to you our most sincere apologies for the issues you had with the room. We are sorry that you have experienced delay with the transfer but we do have fixed time. The transfer timetable is...

Brighton and Hove, United Kingdom
Reviewed 29 September 2016

Myself and my partner stayed at the Arbatax Park – Dune between 6th -12TH September 2016. During our stay at the Dune, we faced continued problems with our room door (412) which did not lock for 4 day/4nights. Every day we spoke with the Dune’s main desk, who did send a maintenance man to fix the door, which was only...

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Helpful?
Thank hindoc
APCustomerCare, Responsabile relazioni con la clientela at Arbatax Park Resort - Dune, responded to this review

Dear hindoc, we would like to apologize for the uncommon situations you may have encountered during your stay perceiving lack of customer service. Please be assured that we will give these matters the proper attention to avoid situations like these in the future since, the satisfaction of our valued guests is the most important goal at Arbatax Park. We want...

Dorset, United Kingdom
Reviewed 26 September 2016

We stayed for 10 days and booked through Voyage Prive. Initially the travel company were very unhelpful regarding airport transfers which were included in our package.We then contacted the resort directly they were helpful and we were told that the driver would wait for our flight to arrive, which he did. The transfer was 2 3/4 hours and we arrived...

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Helpful?
Thank Welshrarebit26
APCustomerCare, Responsabile relazioni con la clientela at Arbatax Park Resort - Dune, responded to this review

Dear Welshrarebit26, thank you for your review and for stay at Arbatax Park Resort. Please accept our apologies for the issues you have experienced. We are dedicated to providing the best quality and service to all our Guests and your valuable feedback will certainly help us to make all the necessary improvement. Thank you again and please rest assured that...

Norwich, United Kingdom
Reviewed 25 September 2016

We stayed at the Resort for 5 nights and were just bed and breakfast. First of all, if you are travelling to the hotel yourselves, DO NOT use Apple Maps, it will not take you to the hotel and you'll get lost- use google maps. On our arrival the staff were very friendly and very helpful, taking us to the...

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Helpful?
Thank dblaxall
APCustomerCare, Responsabile relazioni con la clientela at Arbatax Park Resort - Dune, responded to this review

Dear dblaxall, thank you for taking time to share your most valuable feedback via Tripadvisor followed by your recent stay with us. We are glad to read such positive comments about the services and facilities. Guests' satisfaction is paramount to us. Your feedback certainly goes a long way in motivating and encouraging the team to remain consistent in ensuring our...

Brussels, Belgium
Reviewed 22 September 2016 via mobile

We stayed 6nights at arbatax park, in the dune part for the room, the view, nature, beaches and pools were great! Cocktails and barmen too. A little less satisfied though for the food. We only took breakfast included and tried twice to eat at their buffet restaurant, not bad but nothing compared to what you can find in the port...

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Helpful?
Thank M4n0n
APCustomerCare, Responsabile relazioni con la clientela at Arbatax Park Resort - Dune, responded to this review

Dear M4n0n, thank you for taking the time to tell us about your experience at Dune Hotel. As far as concerned the buffet, we are sorry to read that it didn't answer to your expectations. We propose buffets from Mediterranean to Sardinian with a wide selection of seafood, shellfish, grilled meat, pasta, risotto. We can't deny that, in the surrounding...

London, United Kingdom
Reviewed 17 September 2016 via mobile

The rooms are nice all in all, with good space and ok decor. Some have a small outdoor area as well. Positives: the little beaches with their blue and clear waters, incredible wildlife, the gardens and plants, friendly staff. Negatives: very loud music and activities on the beach and pool areas made it impossible to relax, the breakfast is so...

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Helpful?
Thank Sarahr186338
APCustomerCare, Responsabile relazioni con la clientela at Arbatax Park Resort - Dune, responded to this review

Dear Sarahr186338, thank you for taking the time to address us your concerns and also share your feelings about your recent experience at Arbatax Park Resort. Ogliastra, as you highlight is the perfect location for all those who like an experience into the wild, surrounded by the beauty of a clear-crystal sea. We regret if the daily entertainment proposes by...

Reviewed 12 September 2016

We've just got back from a great week at Arbatax Park Dune. As with other recent reviewers, we found the staff to be one of the resort's greatest strengths. No matter what time of day they were always friendly and professional. The other big strength is the location. It's tempting to be wary of website photographs in case they're hiding...

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Helpful?
1Thank Mark G
APCustomerCare, Responsabile relazioni con la clientela at Arbatax Park Resort - Dune, responded to this review

Dear Mark G, we would like to thank you for sharing such lovely feelings as to the recent experience at Arbatax Park. We are pleased to realize how much you enjoyed the great location of our Resort, close to the main attractions of the island, surrounded by the green of its gardens. We are so delighted to read how much...

New Alresford, United Kingdom
Reviewed 11 August 2016

Our group of 3 couples were really impressed with the whole experience at Arbatax Park. Arriving in Sardinia in the late afternoon/early evening, meant we were very hungry upon arrival at the park, following a two and a half hour transfer from the airport. To our delight we found a welcome pack of light food - cheese, meats fruit and...

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Helpful?
2Thank Jason E
APCustomerCare, Responsabile relazioni con la clientela at Arbatax Park Resort - Dune, responded to this review

Dear Jason E, we greatly appreciate your feedback. On behalf of the entire team, we are delighted to receive a five-star review from your recent stay at Arbatax Park Resort. A warm, welcoming and caring service culture is what we foster the most and we are joyful to hear that you share the same experience throughout your entire stay with...

London, United Kingdom
Reviewed 25 July 2016

We would like to say how impressed we were with the staff of the Arbatax Park Resort - especially the supremely efficient and professional manger, and his staff, of the Dune. There was an issue with our bathroom and this was remedied by us being seamlessly transferred to another of the villas that was even better than the first and...

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Helpful?
Thank Nat W
APCustomerCare, Responsabile relazioni con la clientela at Arbatax Park Resort - Dune, responded to this review

Dear Nat W, we would like to thank you for taking the time to share your opinions following your stay at Arbatax Park Resort. We are really cheerful to know that you enjoyed your stay and appreciated our location and entertainment activities. We are grateful for your kind words of pleasure regarding the efficiency of our staff, which encourage us...

Malmo, Sweden
Reviewed 23 July 2016 via mobile

First of all, I had no idea that Dune is a part of a huge (!) resort, when I made the reservation. It was a big surprise to us when we realized that this resort offers several tennis courts, beach volley, SPA, several "beaches" (mostly on cliffs), several pool areas, animal park etc. The resort is located in a beautiful...

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Helpful?
1Thank Nina M
APCustomerCare, Responsabile relazioni con la clientela at Arbatax Park Resort - Dune, responded to this review

Dear Nina M, we read with pleasure your words expressing satisfaction regarding your Arbatax Park holiday. We wish to thank you for sharing your comments with Tripadvisor travellers. We' re very glad to know that you enjoyed your stay in Dune hotel and appreciated the location and the genuine Italian food daily cooked by our extraordinary chef. We try offering...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Multilingual Staff
  • Babysitting
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Rooms with unique hexagonal shape, immersed in nature or scenic views, situated in a strategic position (from 10 to 100m from the sea) within reach of the beach and particularly suited for young people. WiFi is available in public areas and is free of charge. 99 Rooms (only double) but in some of them there is the possibility of adding a babycot for infants up to 3 years old. Superior Rooms are very close to the sea. ... more   less 

Additional Information about Arbatax Park Resort - Dune

Address: Via Capri 49, 08048 Arbatax, Tortoli, Sardinia, Italy (Formerly Tukul Club)
Region: Italy > Sardinia > Province of Ogliastra > Tortoli > Arbatax
Price Range: £66 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arbatax Park Resort - Dune 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Arbatax Park Resort - Dune Sardinia
Hotel Style:
#3 Spa Hotel in Arbatax
#3 On the Beach Hotel in Arbatax
#6 Luxury Hotel in Arbatax
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Questions & Answers

Here's what travellers have asked, with answers from Arbatax Park Resort - Dune staff and other travellers.
11 questions
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London, United Kingdom

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Questions? Get answers from Arbatax Park Resort - Dune staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not pay extra for superior room”
 of 5 bubbles R00nz, 12 Oct 2016 | Read review
“if you want to stay in resort and not venture out”
 of 5 bubbles hindoc, 29 Sep 2016 | Read review
“Rooms with a 'sea view' are seconds away from the beach”
 of 5 bubbles dblaxall, 25 Sep 2016 | Read review
“Room 430 - great views”
 of 5 bubbles 465natw, 25 Jul 2016 | Read review
“Don't bother with an up grade, it just gets you a bit closer to the beach. All rooms are the same unless you go to a cottage or a suite.”
 of 5 bubbles juleeebee, 10 Jul 2016 | Read review
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