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Residence Inn Richmond West End

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Traveller (49)
Room & Suite (45)
Dining (1)
Overview
  • Excellent41%
  • Very good36%
  • Average12%
  • Poor9%
  • Terrible2%
Travellers talk about
“the penthouse”(5 reviews)
“full kitchen”(10 reviews)
“nice appliances”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Residence Inn Richmond West End
Special Offer: Member Rates
Hotel packages
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Offers from Residence Inn Richmond West End
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (176)
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175 results
Traveller rating
66
65
22
17
5
Traveller type
Time of year
LanguageEnglish
66
65
22
17
5
Show reviews that mention
All reviewsthe penthousefull kitchennice appliancessized kitchenlarge closetqueen bedquiet at nightcounter spacehome away from homehot oatmealan older propertyan extended stayquiet locationawesome staymarriott propertiesfree breakfastfront desk staff
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1 - 5 of 175 reviews
Reviewed 3 weeks ago via mobile

We stayed here over the Easter weekend and were very disappointed. Unfortunately everywhere else was sold out due to the soccer tournament or we would have moved. Our “non-smoking” room smelled like smoke and we didn’t have hot water. At 10 pm they sent someone...More

Thank Lisa T
Response from RIRICWEGM, Front Office Manager at Residence Inn Richmond West EndResponded 2 weeks ago

Helllo, I first want to sincerely apologize for any inconveniences that you may have experienced during your stay here with us. I see that we have definitely fallen short of your expectations of our property. Having to pack up in the middle of the night...More

Reviewed 16 March 2018 via mobile

Not fancy but well managed by good people. Our suite was very large and I liked the floor plan for our family very much. The rooms were very clean and fresh; I believe that it’s an older property that is maintained very well. Good breakfast;...More

Thank L C L
Response from RIRICWEGM, Front Office Manager at Residence Inn Richmond West EndResponded 3 weeks ago

Hello LCL, Thank you for your feedback concerning your stay. We as a team appreciate our guests' stories of their experience. We are a 31 year old property, but take pride in how we maintain it and treat our guests. We hope to see you...More

Reviewed 4 February 2018 via mobile

I frequent the area weekly and always prefer this Marriott. The staff are very friendly, go out of their way to help you. The renovated rooms are nice, it’s clean, quiet, safe and close to everything! I’ve never had a bad experience here!More

Thank luv2campout
Response from RIRICWEGM, Front Office Manager at Residence Inn Richmond West EndResponded 6 February 2018

Hello, Thank you for taking the time to fill out our survey concerning your stay. I am very happy that you choose us as your home away from home! Guest like you make it worthwhile to be a part of this awesome team. We look...More

Reviewed 25 January 2018

We stopped for the night when visiting the Botanical Gardens. Unit was newly renovated. Couldn't have been cleaner. Only drawback is the units are set up as 4-6 units per building. Walking to them at night was a bit uncomfortable. Good breakfast, included as well.

Thank Bob A
Reviewed 27 December 2017

I spent the night here while visiting my daughter in Richmond. My room was ready when I arrived, and check in was very quick. The room was large, with a full kictchen, a sitting area with a sofa, bed and bathroom. Very quiet at night....More

Thank boblink515794
Response from RIRICWEGM, General Manager at Residence Inn Richmond West EndResponded 29 December 2017

Dear Boblink515794, Thank you for your kind words. We pride ourselves on providing exceptional service and creating a satisfactory experience to each guest. We thank you for staying with us and we look forward to your next visit.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
US$122 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Richmond
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Richmond
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (49)
Room & Suite (45)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Fooder P
15 October 2017|
AnswerShow all 3 answers
Response from RICIN_12 | Property representative |
Hello! Our property is not far from I-95, only about 10-15 minutes. When coming south on I-95, you would take exit 84B to merge on I-295, followed by taking exit 53B to merge onto I-64 East. you would only stay on I-64... More
1
Vote
382kimberlyt
29 July 2017|
AnswerShow all 2 answers
Response from 95lizr | Reviewed this property |
I think the pool was till 11pm I would suggest calling the front desk to request a room, they are very accommodating
1
Vote
Colleen H
9 January 2015|
Answer
Response from Anne A | Reviewed this property |
pricing is comparable to other similar locations, and if you don't wish to go out to eat at night alone - I am a female business traveler, and getting room service is so anti-social, and expensive, but here, the evening... More
0
Votes
Room Tips
"Ask for the newly renovated rooms."
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"Location was Great."
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"Upper level if staying in a single level room. Some rooms have 2 levels too."
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"We like rooms in buildings 6,7,& 10. No elevators, so we requested a first floor."
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