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11/06/2017 12/06/2017
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    Crowne Plaza Richmond Downtown

    555 E Canal St, Richmond, VA 23219-3837
    Hotel website
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    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$325
          US$173
          US$325
          US$173
          US$325
          US$173
          Traveller (116)
          Room & Suite (67)
          Dining (10)
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          Overview
          • Excellent44%
          • Very good30%
          • Average14%
          • Poor6%
          • Terrible4%
          Travellers talk about
          “front desk” (157 reviews)
          “james river” (42 reviews)
          Free Wifi
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          3.5 Star Hotel
          All hotel details
          Offers from Crowne Plaza Richmond Downtown
          Special Offer: Book Direct and Save
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          Omni Richmond Hotel
          1,834 reviews
          #12 of 81 hotels in Richmond
           
          Hilton Richmond Downtown
          1,420 reviews
          #9 of 81 hotels in Richmond
           
          Linden Row Inn
          1,004 reviews
          #8 of 81 hotels in Richmond
           
          The Jefferson Hotel
          1,211 reviews
          #1 of 81 hotels in Richmond
           
          Rooms
          11 Jun12 Jun
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Traveller rating
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          Time of year
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          Reviewed 1 week ago

          This was such a disappointing and awful stay. There were construction noises basically most of the day--drilling, sawing, almost as loud as jackhammering sometimes. Forget sleeping in. It starts before 8:30am. The day we came they also shut off the water. It was frustrating from...More

          Helpful?
          Hotel's Favourite
          Reviewed 2 weeks ago via mobile

          Everything. Starting from awesome staff who is so great and very well attentive. I got in town at 10AM. ROCQUI CAMM, was very kind to give me an early check in and in an newly renovated upgrade room, recognizing my IHG Platinum status. ANDREW the...More

          Helpful?
          Response from ScottJones, General Manager at Crowne Plaza Richmond Downtown

          Thank you for taking the time to provide your valuable feedback. I know that Rocqui and our team will all be excited to hear your feedback. We are looking forward to your return again soon.

          Reviewed 1 week ago

          Don't get me wrong...the staff here is excellent. What was disappointing is that our room was not cleaned upon our return at 10 pm. It was not easy for staff to locate fresh towels. This hotel does not have a restaurant. Parking is free, however.

          Helpful?
          Response from ScottJones, General Manager at Crowne Plaza Richmond Downtown

          Dear clautti, we would like to sincerely apologize that your stay was not what you deserve. Our Café is located on the second floor of the hotel. Again our sincere apology and thank you for providing your recent feedback.

          Reviewed 2 weeks ago

          Stayed at the Crowne Plaza for just one night on a trip to visit the museum. In the evening wanted to go out for dinner, shuttle drivers excellent and transported us to and from the restaurant that evening. Hotel was under renovation but despite this...More

          Helpful?
          Response from ScottJones, General Manager at Crowne Plaza Richmond Downtown

          Thank you Ali T for taking the time to provide your feedback. Our shuttle team will be excited to hear your feedback. Please return again soon.

          Reviewed 2 weeks ago

          i gave the hotel 3 stars only because the staff was exceptional! You couldn't have ask for more pleasant and helpful people. The room was clean and everything was as your would expect and in working order. There is construction at the main entrance so...More

          Helpful?1  
          Response from ScottJones, General Manager at Crowne Plaza Richmond Downtown

          Dear patluvstogo, our sincere thank you for taking the time to provide your valuable feedback. My sincere apologies your experience was not what you deserve. We are working diligently to complete our renovations and clear our garage. Again thank you for your feedback.

          Omni Richmond Hotel
          1,834 reviews
          #12 of 81 hotels in Richmond
           
          Hilton Richmond Downtown
          1,420 reviews
          #9 of 81 hotels in Richmond
           
          Linden Row Inn
          1,004 reviews
          #8 of 81 hotels in Richmond
           
          The Jefferson Hotel
          1,211 reviews
          #1 of 81 hotels in Richmond
           
          About
          Awards & Recognition
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Shuttle Bus Service
          • Airport Transportation
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Dry Cleaning
          • Concierge
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$162 - US$266 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Green Hotel in Richmond
          • #13 Business Hotel in Richmond
          • #13 Romantic Hotel in Richmond
          • #22 Family Hotel in Richmond
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 298
          • Reservation Options
          • TripAdvisor is proud to partner with IHG, Booking.com, Hotwire, Travelocity, Priceline, Expedia, Orbitz, Hotels.com, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Crowne Plaza Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Virginia >
          • Richmond
          • Also Known As
          • Crowne Plaza Richmond Downtown Hotel Richmond ,
          • Richmond Crowne Plaza
          Add Photo Photos
          Traveller (116)
          Room & Suite (67)
          Dining (10)
          Pool & Beach (7)
          Hotel & Grounds (66)
          Bathroom (13)
          Business Centre & Event Rooms (3)
          Nearby
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          Nearby Restaurants
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          Belle & James
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          Cafe Rustica
          75 reviews
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          Nearby Attractions
          Virginia Capitol Building
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          .39 miles away
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          Questions & AnswersAsk a question
          ackplatt
          Are there refrigerators and microwaves in the rooms? How much is the breakfast buffet and is it offered daily?
          12 March 2017|
          Answer Show all 7 answers
          Response from ScottJones | Property representative |
          hello ackplatt, we offer a microwave and fridge in all rooms. Package deal does offered our breakfast buffet at a discounted rate included.
          0
          Votes
          Kathy M
          Do you provide a shuttle to hotel from the downtown train station?
          8 June 2016|
          Answer Show all 4 answers
          Response from dvaden1984 | Property representative |
          Yes we do from main street train station. If you call the hotel when you arrive they can pick you up until 11pm. They can be reached at 804-788-0900
          0
          Votes
          Chantelle C
          Is there a hotel shuttle from Airport to Crown Plaza Richmond? I have booked at this hotel for next weekend. I just called the front desk and they said there was no shuttle from airport? Can someone please confirm. if not, what is the best way to get from airport to hotel? Thanks
          14 April 2016|
          Answer Show all 6 answers
          Response from ScottJones | Property representative |
          So very sorry to respond late however we are not able to offer our shuttle but Groome trans port does offer prebooked and pickup services. 804-222-7222 please let us know if we can help with contacting. 804-788-0900, Scott... More
          0
          Votes
          Room Tips
          "Ask for something overlooking the federal reserve."
          Read review
          "Ask for river views & high floor"
          Read review
          "Ask for the south side with the great river views."
          Read review
          "Do your research on this hotel, great view in my opinion and the staff is always willing to answer your..."
          Read review
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