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Delta Hotels by Marriott Richmond Downtown

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Traveller (162)
Room & Suite (100)
Dining (9)
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Overview
  • Excellent51%
  • Very good28%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(190 reviews)
“james river”(50 reviews)
“shuttle service”(56 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Delta Hotels by Marriott Richmond Downtown
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Offers from Delta Hotels by Marriott Richmond Downtown
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Rooms
11 Jun12 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,030)
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1,016 results
Traveller rating
498
292
126
57
43
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LanguageEnglish
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498
292
126
57
43
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All reviewsfront deskjames rivershuttle servicevan driverparking garagebreakfast buffethotel shuttlecanal walkexcellent customer servicefree shuttlechecking inshockoe slipconvention centertomastamascrownwalton
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1 - 5 of 1,016 reviews
Reviewed 3 days ago via mobile

We were in town for business and arrived late in the evening. We had 2 rooms on the 4th floor, and the decor, cleanliness, and comfort were on point. The restaurant on the 2nd floor is really good as well. All staff were very attentive,...More

Thank ChristianIellina
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 2 days ago

Thank you ChristianIellina for sharing your recent experience. We are looking forward to your return and hoping you will have more time to explore our wonderful RVA and Delta Richmond.

Reviewed 4 days ago

Really loved this unique property! I especially appreciate the warm smile each evening from Jeanie and the great tour guide skills of Jerome! They both represented the hotel and corporation very well!

Thank michaelcarvelli
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 2 days ago

Thank you michaelcarvelliu for taking the time to comment on your recent stay with our property. Our staff will be excited to hear your feedback. We truly do enjoy our industry and are looking forward to your return again soon.

Reviewed 4 days ago

We have stayed at this hotel twice. The first time we were treated with above standard customer service and care. Hotel was easy to find, the front desk staff was welcoming and our room was extremely comfortable and clean. This made our choice of a...More

Thank brad b
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 3 days ago

Thank you brad b for choosing the Delta RVA. We sincerely thank you for your review and are hoping to see you again. Excellent Customer Service is our Goal.

Reviewed 4 days ago

The A/C not working was a problem, that the staff tried to accommodate as best they could. The location was great and close to everything. But the shuttle driver Tomas was awesome and literally made our vacation great. We left the hotel a few times...More

Thank Marcia M
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 3 days ago

Thank you Marcia M for taking the time to provide your valuable feedback. We will work harder to double check our room temperature to make sure other customers do not have to have such an issue. Tomas will be excited to hear your comments. Again...More

Reviewed 5 days ago via mobile

My son and I were going to a concert and we stayed here. Hospitality was great from check in to check out, the room was nice and clean. We were going to walk to the venue-The National, but they gave us a ride there and...More

Thank Cat P
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 4 days ago

Thank you Cat P for sharing your recent feedback. Please return again for another Nice Stay!

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$155 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Richmond
#13 Business Hotel in Richmond
#13 Romantic Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$155 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Richmond
#13 Business Hotel in Richmond
#13 Romantic Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (162)
Room & Suite (100)
Dining (9)
Pool & Beach (5)
Business Centre & Event Rooms (5)
Questions & Answers
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cklamesa
25 March 2018|
AnswerShow all 6 answers
Response from JRCOM | Reviewed this property |
I'm sorry for the delay in responding. There is a parking garage on site. I'm not sure of the fee. On the weekends there is free street parking. The hotel staff was very helpful directing us to the street parking.
0
Votes
U6318KDpat
22 February 2018|
AnswerShow all 2 answers
Response from bgwalton7 | Reviewed this property |
Yes, I concur; going above and beyond to take care of the guests is standard operating procedure at this hotel. Enjoy your stay!
0
Votes
MG142
7 February 2018|
AnswerShow all 3 answers
Response from U6318KDpat | Reviewed this property |
Shuttle runs from 6am to 11 pm. Three vans. All have great drivers - Ed, Tomas, Cory.
0
Votes
Room Tips
"If you are a light sleeper, avoid the rooms by the elevators."
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"River view room"
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"You will not go wrong with a river view room....."
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"James River side of hotel is best due to construction on the Canal Street side"
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