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Courtyard Richmond Northwest/Short Pump

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Richmond Northwest\/Short Pump
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124 Reviews from our TripAdvisor Community

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Showing 123: English reviews
New Jersey
Reviewed 9 February 2014

I am a travel agent and while looking at colleges with my daughter we stayed here. The location is great for getting the Richmond U, the Short Hills Mall and to Richmond. Our roos was clean and the staff was great. The breakfast is your typical courtyard breakfast bistro.

1Thank luv2travel068
Waynesboro, Virginia, United States
Reviewed 27 December 2013

Nice Clean hotel! Great pool! Nice modern, well decorated rooms. Hotel is in a central location.Close to Short Pump Mall and many restaurants. Only thing missing was Free breakfast! Nice hotel staff!!

Thank Erika S
Reviewed 6 November 2013

We stay at a lot of Marriott hotels, the only reason I'm giving 3 stars is this location is clean. I was very disappointed that they filled in the hot tub area with concrete, really you can't fix what's broken? I've never stayed at a Marriott location without a hot tub and since it's one of the things my husband...

Thank LesJds09
Charlotte, North Carolina
Reviewed 24 September 2013

This hotel is a typical courtyard property in every way. Overall it is fine. Staff at the bistro very friendly. Fitness center in dire need of upgrading...treadmills are terrible and very dated. Until the full service Marriott nearby is renovated this is probably the best option.

Thank frogbog
Chicago, Illinois
Reviewed 15 September 2013

In my stay I found the general feel of the hotel to be of the newer refreshed-courtyard style. In the room however, this meant new carpet, wallpaper, art and television with the old furniture. And that's fine, I just tend to pick up all the details. I was expecting a Hot Tub, as they are typically part of the Courtyard...

Thank Travellover1869
Coastal South Carolina, South Carolina
Reviewed 8 September 2013

My husband and I just spent the weekend at the Courtyard Marriott Northwest, Richmond VA. Check in was pleasant enough, nothing outstanding but not painful; until we go to our room..When we opened the door the waft of musty smell just about gagged me not to mention we were right next to the main road-and it was loud. My husband...

Thank MACummings
Greenwood, Indiana
Reviewed 27 August 2013

We recently were in Richmond for a family function and stayed at this hotel. My son was navigating using GoogleMaps on his phone and we drove right to it, but the signage on Broad Street is lacking and if we had not had GPS, might have driven right past. Check in was efficient and the desk clerk was friendly. The...

Thank BoilerMakerBob
Rhode Island
Reviewed 13 August 2013 via mobile

Stayed here on a one night business stay. Checki-in went well. But I was disappointed with the room. The room smelled musty and the air unit was very loud. This is surprising as the hotel appears to be newly remodeled. Normally I am offered a free breakfast at Courtyard and a room upgrade but not at this property. I was...

Thank seeyouinthesun
Reviewed 10 August 2013

This is a convenient location for business travel in the area. There are lots of places nearby to eat, shop etc. Including a Whole Foods if you want to get something healthy to eat in your room. Check in process was efficient, and I was provided a room with a balcony. However, it was right next to the elevator and...

Thank 143,143
Philadelphia, Pennsylvania
Reviewed 31 July 2013

I always stay at a Marriott when I travel for business. This Courtyard location was convenient for me for where I had to go for work. I arrived and the front-desk staff did not acknowledge that I am a Marriott Rewards member and gave me a room on a lower level right next to the elevator. I had to double...

1Thank MrsFalcon926
Ernie L, General Manager at Courtyard Richmond Northwest/Short Pump, responded to this review

I am truly sorry for the issues that you experienced during your recent stay at our hotel. Our Marriott Reward Members expect and should receive our best service and have all of their expectations met when they choose our hotels. I want you to know that we have discussed the issue of service in our Bistro with the entire staff,...

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04/06/2017 05/06/2017
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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Courtyard Richmond Northwest/Short Pump

Address: 3950 Westerre Pkwy, Richmond, VA 23233-1303 (Formerly Courtyard by Marriott Richmond Northwest)
Region: United States > Virginia > Richmond
Price Range: £85 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond Northwest/Short Pump 3*
Number of rooms: 154
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Also Known As:
Courtyard By Marriott Richmond Northwest Hotel Richmond
Courtyard Richmond Northwest
Richmond Courtyard
Richmond Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Richmond Northwest/Short Pump staff and other travellers.
1 question
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Washington DC, District of Columbia
6 months ago

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Questions? Get answers from Courtyard Richmond Northwest/Short Pump staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with king bed and sofa sleeper had balconies.”
Soccercupcake, 21 Mar 2017 | Read review
“Stay away from 235 (right above a popular side entrance where the door is continously being slammed).”
TSH74, 25 Sep 2016 | Read review
“Easy in d out on the interstate.”
779saundrah, 17 May 2016 | Read review
“Ask for Ernie,Bryan or Beverly”
dapperdons, 8 Jan 2016 | Read review
“A room at the end of the hallway, away from the elevator and quieter; and closer to the stairs, would be my ideal room choice.”
Michele_M90, 9 Dec 2014 | Read review
5 of 5
US$118* /night
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