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Hyatt Place Richmond / Arboretum

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Hyatt Place Richmond \/ Arboretum
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351 Reviews from our TripAdvisor Community

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Showing 351: English reviews
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Nashua, New Hampshire
Reviewed 2 days ago NEW

We had a great stay at Hyatt Place. Such friendly people working there. Rooms were clean, spacious and comfortable. And they put up with our entire soccer team and still had smiles on their faces when we left. :)

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Helpful?
Thank wjsmatsis
Culpeper
HOTEL’S FAVOURITE REVIEW
Reviewed 2 February 2017

Spent two nights here and enjoyed the stay. No major problems and my room was great! Adequate TV channels but tv reception was not clear on multiple channels. Not in the room enough to complain or get it checked out. Used auto wake up call the first evening on the room phone - did not work. Likely my error, but...

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Helpful?
Thank vtcc64
About Hotel's Favourite Review
Management response:

We appreciate the feeback and will utlize that to get better! We apologize that things were not flawless as that is our goal! Thank you!

Suffolk, Virginia
Reviewed 1 week ago

Check in and out went well. No real problems, the in room provisions coffee ☕️ & tea on point. We loved the real coffee cups and glasses. Other places may have had carry out cups & plastic drink cups. Made us feel at home 🏡

Review collected in partnership with Hyatt Hotels
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Thank James C
Houston, United States
Reviewed 2 weeks ago

Loved this hotel. I would highly recommend it. Convenient to major highways. Easy in and easy out. Staff is extremely customer focused. They were engaging and constantly asked what they could do to service and assist. The property and rooms are very nice, comfortable and clean.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Michelle B
Winston Salem, North Carolina
Reviewed 2 weeks ago

The room was dated and it was so so small. You couldn't close the door in the bathroom unless you move behind it first because the toilet was in the way. The cleanliness of the hotel could be a lot better but it wasn't terrible.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 400tayl
Boone, North Carolina
Reviewed 2 weeks ago

Actually my second visit in two weeks, third in three months, so I obviously like it. Hotel is well kept and I like the "plus size" of Hyatt Place rooms. Many non-HD tv channels with bad picture quality, out overall good experience and excellent breakfast.

Review collected in partnership with Hyatt Hotels
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Thank herseyf
Salem, VA
Reviewed 2 weeks ago

Importantly, the bed was very comfortable and there were plenty of places to plug in chargers and other things. Shower was very nice too. I enjoyed the sofa for watching TV and doing paperwork, even for my ordered-from-first-floor dinner. Tip: the closet is behind the big mirror!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank mama01Salem
Lexington, United States
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank lorrief2017
Leesburg, Florida
Reviewed 4 weeks ago

"suite" is just a large divided room -- divider is just a half-wall between bed and sofa. TV on wall clearly visible from bed and sofa so one sleeping and one reading does not really work. Bathroom is split with commode and shower in relatively small separate room. This was supposed to be a handicap accessible room, but shower was...

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Helpful?
Thank ecmt
Management response:

We appreacite your feedback and will utilize that information to become better as a whole! We apologize that your stay was not up to your standards as we stride for excellence and will continue to work on making that happen. Thank you

Little River, United States
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank 457seano
Management response:

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities

Additional Information about Hyatt Place Richmond / Arboretum

Address: 201 Arboretum Place, Richmond, VA 23236 (Formerly AmeriSuites)
Region: United States > Virginia > Richmond
Price Range: £101 - £184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond / Arboretum 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hotel Style:
#23 Family Hotel in Richmond
#24 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Richmond / Arboretum staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Hyatt Place Richmond / Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book elsewhere if you need a handicap accessible bathroom”
 of 5 bubbles ecmt, 23 Feb 2017 | Read review
“Not worth it. Manager has no idea about customer service”
 of 5 bubbles M6485SNkenc, 4 Feb 2017 | Read review
“Stay somewhere else”
 of 5 bubbles MabeltheDawg, 5 Dec 2016 | Read review
“I was on the top floor and heard music in the hall initially; however, once I shut the door,it was quiet.”
 of 5 bubbles RevSanWill, 26 Sep 2016 | Read review
“Get a top floor room that does not face the main road that runs behind the hotel.”
 of 5 bubbles GeorgiaGal09, 20 Sep 2016 | Read review
5 of 5