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    Holiday Inn Richmond I 64 West End

    2000 Staples Mill Rd, Richmond, VA 23230-3109
    011 44 871 423 4917
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    24/12/2017 25/12/2017
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    US$103
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    Traveller (18)
    Room & Suite (15)
    Dining (10)
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    1 review
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    Overview
    • Excellent23%
    • Very good26%
    • Average20%
    • Poor15%
    • Terrible16%
    25 Aug 2017
    “Average 'budget' hotel; great front desk staff”
    3 Jul 2017
    “No free breakfast here”
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
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    Hampton Inn & Suites Richmond/Glenside
    784 reviews
    #3 of 82 hotels in Richmond
     
    The Westin Richmond
    759 reviews
    #4 of 82 hotels in Richmond
     
    The Berkeley Hotel
    943 reviews
    #8 of 82 hotels in Richmond
     
    Inns of Virginia Richmond
    1 review
    #44 of 82 hotels in Richmond
     
    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (217)
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    1 - 5 of 210 reviews

    Reviewed 27 October 2017 via mobile

    The room was dirty the top sheet was fifty !!! The toilet look like I was at a gas station,it had dried up urine on it . 1 wash cloth for double room. 👎🏾👎🏾.....I can go on and on but no need. The place is...More

    Thank hwaddell0
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded 30 October 2017

    While it is difficult to hear that a guest's stay fell below our typical high standards for the hotel, feedback from our guests is invaluable in helping us to ensure that future guests do not encounter the same concerns. Please accept our sincere apologies that...More

    Hotel's Favourite
    Reviewed 21 September 2017

    clean hotel with great breakfast buffet. huge rooms, microwave and mini-fridge in the room was a plus. Indoor pool was heated. patio bar had great cocktails and had a decent menu for dinner. staff was very polite.More

    Thank Kkunal D
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded 23 September 2017

    Thank you for choosing Holiday Inn Richmond I-64 West End for your hotel needs and thank you for your lovely 5-bubble review of your experience. We are delighted to know that you enjoyed a great stay and we appreciate your comments on our attention to...More

    Reviewed 9 September 2017

    this is very good location and staff very friendly clean room like new everything was full service food good breakfast was great I will stay again soon and everything close like restaurant shopping Casino near to turnpike and close to PhiladelphiaMore

    Thank 571Muhammad
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded 13 September 2017

    While it is always a pleasure to receive positive feedback, we feel it is possible you have confused our hotel with another as we are not located next to a casino. We hope to have the pleasure of being of service to you in the...More

    Reviewed 25 August 2017

    Spent one night and arrived in late evening. We had booked a room with a king bed online but there were only rooms with two beds available when we arrived. The staff apologized, reduced our rate by $20 and gave us two free breakfast buffet...More

    Thank vakamalua
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded 28 August 2017

    Thank you for being our guest and thank you for providing us with feedback on your experience. Please accept our apologies again for the issue with your preferred room type. Thank you for allowing our staff the opportunity to address your concerns. We hope we...More

    Reviewed 12 August 2017 via mobile

    Nothing about this hotel would make we want to return. Our family had several rooms. HVAC system was bad. Never got the temperature right. Toilets took multiple flushes to get things down. The dining room was off the lobby. Around meal time the lobby smelled...More

    Thank uqaake
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded 17 August 2017

    We are disappointed to hear that you did not enjoy your stay. We strive to provide each of our guests with a great experience where everything exceeds their expectations and we were sorry to hear that your stay failed to meet your expectations or our...More

    Hampton Inn & Suites Richmond/Glenside
    784 reviews
    #3 of 82 hotels in Richmond
     
    The Westin Richmond
    759 reviews
    #4 of 82 hotels in Richmond
     
    The Berkeley Hotel
    943 reviews
    #8 of 82 hotels in Richmond
     
    Inns of Virginia Richmond
    1 review
    #44 of 82 hotels in Richmond
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Free Parking
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • US$96 - US$138 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Green Hotel in Richmond
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 144
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Orbitz, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Holiday Inn Richmond I 64 West End reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Holiday Inn Richmond i 64 West End Hotel Richmond ,
    • Crossroads Holiday Inn ,
    • Richmond Holiday Inn
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    Traveller (18)
    Room & Suite (15)
    Dining (10)
    Pool & Beach (1)
    Hotel & Grounds (24)
    Business Centre & Event Rooms (5)
    Bathroom (2)
    Nearby
    The Westin Richmond
    759 reviews
    1.98 miles away
     
    Hampton Inn & Suites Richmond/Glenside
    784 reviews
    2.27 miles away
     
    Inns of Virginia Richmond
    1 review
    .39 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    TravelGal1246
    9 July 2016|
    Answer
    Response from Sarah H | Property representative |
    Thank you for your inquiry. No, our hotel is not pet-friendly.
    0
    Votes
    TravelGal1246
    9 July 2016|
    Answer
    Response from Sarah H | Property representative |
    Thank you for your inquiry. No, our hotel is not pet-friendly.
    0
    Votes
    Room Tips
    "Avoid unless price is the only thing that matters."
    Read review
    "Pick a room at the higher floors."
    Read review
    "Get a room away from the elevator and on the front side in the summer to avoid the heat."
    Read review
    "another chain"
    Read review
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