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Four Points by Sheraton Richmond Airport

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Traveller (61)
Room & Suite (18)
Dining (9)
Overview
  • Excellent52%
  • Very good27%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton Richmond Airport
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Richmond Airport
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (636)
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Traveller rating
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LanguageEnglish
317
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All reviewsfront deskguest servicesexcellent customer serviceomeletindoor poolthe shuttle driverbreakfast buffetenjoyed my staytyronebrooksmotleyspgbanquetconferencehousekeepertargetkeys
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1 - 5 of 635 reviews
Reviewed 1 week ago via mobile

Flight delayed. Check in at 1 am Stood waiting for the guy at counter checking to see if Latisha was in any room checked in for a homeless looking fellow. After 10 minutes. Asked could I check in with my phone in hand with my...More

Thank Mark I
Response from Christi M, General Manager at Four Points by Sheraton Richmond AirportResponded 4 days ago

Mark - Thank you for taking the time to share your concerns. I am so sorry to hear that you did not have an enjoyable stay. Since this is an anonymous site, I do not have any way to research your arrival date, room number...More

Hotel's Favourite
Reviewed 30 January 2018 via mobile

I travel full-time for work and it’s rare that hotels stand out, unless it’s really bad or amazing. Four Points definitely stood out! I was greeted with a warm smile, by my name and was checked in smoothly and quickly. The sleep room was good,...More

2  Thank Yelena V
Response from Christi M, General Manager at Four Points by Sheraton Richmond AirportResponded 14 February 2018

Yelena V - It sounds like our team took great care of you all the way around! With all of your hotel experiences, its a high honor for us to to make such an impression you. Thank you for your kind words and your loyalty....More

Reviewed 1 week ago via mobile

This is one of my favorite places to stay in Richmond. It is located across the street from dining and shopping. There is plenty of parking. It is always clean and the service is friendly. This was a quick overnight and I was not disappointed....More

Thank PurpleTrippin
Response from Christi M, General Manager at Four Points by Sheraton Richmond AirportResponded 4 days ago

PurpleTrippin - Thank you for sharing your experience with us! We appreciate you and look forward to your next visit. Thank you for being an SPG member!

Reviewed 1 week ago via mobile

The staff at this hotel was very kind and professional. Any and everything that we asked or needed they were more than happy to accommodate. I would like to give special recognition to the Event planner, Michelle Brooks, who from the beginning, was very helpful...More

Thank Tyra B
Response from Christi M, General Manager at Four Points by Sheraton Richmond AirportResponded 5 days ago

Tyra B - Thank you so much for sharing your experience with everyone! You have highlighted many wonderful things that show just what our team can do...not just a hotel, but banquet events and well. Michelle, Tyrone and TC are all great assets to the...More

Reviewed 2 weeks ago via mobile

We spent a night here after having a flight cancellation. We were very tired and it was very nice to meet friendly personnel late in the night. Friendliness continued next morning when we had to stay up early. Both in reception and at breakfast buffe...More

Thank Åsa C
Response from Christi M, General Manager at Four Points by Sheraton Richmond AirportResponded 5 days ago

Asa C - I'm sorry to hear that you had a cancelled flight, but I'm glad it brought you to us. We love to take care of our distressed passengers and make the stress of travel a little more bearable. I'm glad you were able...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$123 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Richmond
#15 Family Hotel in Richmond
#21 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$123 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Richmond
#15 Family Hotel in Richmond
#21 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
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Traveller (61)
Room & Suite (18)
Dining (9)
Pool & Beach (3)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
N P
5 March 2017|
AnswerShow all 4 answers
Response from Christi M | Property representative |
These are all correct answers. We have a 24 hour shuttle service to get you to and from the airport. If you are arriving at RIC, we recommend that you call the hotel and request for a pick up once you have retrieved your... More
0
Votes
Signinggirl82
19 September 2016|
Answer
Response from Shelley R | Reviewed this property |
The Sheraton has great rates. It's not fancy or elegant. But it's clean and quite. There are much more expensive hotels in the area it depends on what you want. For one night you can't beat the price of the Sheraton.
0
Votes
Martha M
14 June 2015|
Answer
Response from Brad J | Property representative |
Thank you for your question. The hotel does offer a Parking Package that includes both accommodations, parking and transportation to the airport. When making your reservation, please ask for this specific package. Thank... More
0
Votes
Room Tips
"ask them for higher lever,, 1st floor pretty noisy.."
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"The entire hotel was clean and quiet>"
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"There is no vending machine on any floor. Just a 'pantry' at the entrance. Prices are a bit high too."
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"Ask where you should park. I found my room was close by an exit near the side parking lot."
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