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The Westin Richmond

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Traveller (154)
Room & Suite (52)
Dining (19)
Overview
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6631 W Broad St, Richmond, VA 23230-1723 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from The Westin Richmond
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Reviews (813)
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809 results
Traveller rating
518
213
42
23
13
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LanguageEnglish
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518
213
42
23
13
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All reviews heavenly bed club level business park office park room service workout room off the highway very nice hotel front desk staff walk in shower favorite hotel broad street pool and hot tub business traveler the executive lounge short drive room was large
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1 - 5 of 809 reviews
Reviewed 1 week ago via mobile

The Hotel was great , Restaurant staff, service & quality of service . Housekeeping was below standard in every way . I had 2 rooms , adjourning. One room was clean on time , restocked & cleaned . My room was never really cleaned ,...More

Thank drterrispeaks
Response from WestinRichmond, General Manager at The Westin RichmondResponded 1 week ago

Dear drterrispeaks, thank you for your recent stay and overall positive comments. I am very sorry to hear about the lack of service in one of your guestrooms. I am not sure why this happened but I assure you I take your comments very seriously...More

Hotel's Favourite
Reviewed 1 week ago via mobile

This is my third year staying at this hotel during this weekend (we come every year to attend a lacrosse tournament in Midlothian). This hotel is exactly what you’d expect from a Westin. It’s clean, bright, and well maintained. The rooms are all Westin standard...More

Thank RosieRo56
Response from WestinRichmond, General Manager at The Westin RichmondResponded 1 week ago

Dear RosieRo56, thank you for your recent stay and continued loyalty. I appreciate your 5-star rating and great review and we are happy to continue to welcome you at The Westin Richmond. Thank you for bringing your business to us for your lacrosse tournaments and...More

Reviewed 1 week ago via mobile

I travel every week and know that SPG treats their platinum members very well at most hotels. I’ve been living in the Short Pump Marriott hotel and my team and I need to keep living in Richmond for the next 6 months. I had high...More

1  Thank karenbI3643VA
Response from WestinRichmond, General Manager at The Westin RichmondResponded 1 week ago

Dear Karen B, thank you for your recent stay and feedback as to your recent experience. I assure you that I take your comments very seriously and will be following up accordingly internally. Your recent experience is certainly not our standard and I am very...More

Reviewed 1 week ago

The room was nice and spacious. The staff was very courteous. The bellboy who sent up my room service graciously told me his tip was already included in the bill so that I did not have to tip him again. The only drawbacks I saw...More

Thank ivanpW9451BM
Response from WestinRichmond, General Manager at The Westin RichmondResponded 1 week ago

Dear IvanpW9451BM, thank you for your recent stay and comments regarding your experience. I am glad you found our staff to be hospitable and they truly make a difference. We appreciate your feedback as it only helps us to improve and we look forward to...More

Reviewed 2 weeks ago via mobile

We have stayed in Marriott's for many years and have always loved the service, cleanliness and reliability. We are lifetime elite members. The Westin Richmond Hotel is now part of Marriott. We have been staying here since my son was a Freshman he’s now a...More

Thank ekissntb
Response from WestinRichmond, General Manager at The Westin RichmondResponded 2 weeks ago

Dear Mr. and Mrs. Kissick, thank you for your recent stay with your family and friends. While I appreciate your detailed comments, I am very sorry to hear that we did not meet your expectations. I assure you your comments are taken very seriously and...More

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About
Description
Welcome to The Westin Richmond, a comfortable and conveniently located hotel in Richmond, Virginia situated on Broad Street just off of Interstate 64 at Reynolds Crossing. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Shuttle Bus Service
Wheelchair access
Beachfront
Spa
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Spa
,
Family
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Family
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
250
Price range
US$195 - US$331 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Richmond Hotel Richmond
Location
United States > Virginia > Richmond
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Family
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
250
Price range
US$195 - US$331 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Richmond Hotel Richmond
Location
United States > Virginia > Richmond
Photos
Traveller (154)
Room & Suite (52)
Dining (19)
Pool & Beach (4)
Business Centre & Event Rooms (14)
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Questions & Answers
Ask a question
NidiaZ1
23 August 2018|
AnswerShow all 5 answers
Response from WestinRichmond | Property representative |
Our pet policy is to accept dogs only and request that they be under 40 pounds. Thank you.
0
Votes
dlaker4
26 March 2018|
AnswerShow all 3 answers
Response from WestinRichmond | Property representative |
We can accept up to 2 dogs that are under 40 pounds each. Thank you.
0
Votes
hiltoncharlie
8 October 2017|
AnswerShow all 3 answers
Response from Jrome2014 | Reviewed this property |
We are SPG members but don’t think platinum and were not upgraded. Also not upgraded via our CC which could have been an option despite SPG eligiblity but they did not have any thing to offer us, unfortunately. There is not... More
1
Vote
Room Tips
"We stop here every summer on the way home and have never had a bad room!"
J715APchristineb
6 Aug 2018
Read review
"Highly recommend the Club Level"
LFam2
22 Jun 2018
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"Upper floors are quieter, but elevators are very small, so don't bring too much luggage!"
460cynthiag
16 Jun 2018
Read review
"Avoid the second floor unless you have pets"
uthao
3 Apr 2018
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