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Omni Richmond Hotel

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#11 of 83 Hotels in Richmond
Certificate of Excellence
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Omni Richmond Hotel
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1,642 Reviews from our TripAdvisor Community

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Showing 1,634: English reviews
Level Contributor
145 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 2 days ago NEW via mobile

I stayed at the Omni Richmond for a few days while on business in Richmond. The hotel is very good and I totally recommend it. Location: The hotel is conveniently located in the heart of downtown Richmond. It's 20-25 minutes from Richmond International Airport. The Lobby: The lobby is very nice and spacious. It has entrances from different streets. The... More 

Helpful?
Thank LRG71
Jay S, General Manager at Omni Richmond Hotel, responded to this review

LRG71, Thank you so much for taking your time to review our property here in Richmond. It is very generous of you to go into detail on your thoughts regarding each department and viewpoint as our guest. We are all very happy to hear that you enjoyed your stay here, from our location to our staff and rooms. It is... More 

Houston, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

We took a spur of the moment weekend trip to Richmond from Washington, DC, recently and stayed at the Omni. It's in a good location for sightseeing - we didn't need the car at all and walked to many of the sights. The staff was very friendly and helpful and the public areas were well kept. The room could have... More 

Helpful?
Thank Txpat
Jay S, General Manager at Omni Richmond Hotel, responded to this review

Txpat, Thank you for taking the time to let us know about your recent stay at our property. We are honored that out of the many options in Richmond, you chose us for your lodging needs. We are very happy to hear that you enjoyed our location and found our staff friendly and helpful. I will be sure to follow... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

From our arrival to our departure the staff and services exceeded our expectations. Room upgrade, Thanksgiving meal was awesome, the staff were proactive in anticipating our needs and checked on us during our stay to check our satisfaction. I will be returning.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank joej969
Jay S, General Manager at Omni Richmond Hotel, responded to this review

joej969, Thank you for having taken your time to provide us with your valuable feedback relating to your recent stay with us. We are elated to read that our services exceeded your expectations! Our staff takes pride in providing top-quality customer service to our guests and to hear that it was well received within each portion of your stay is... More 

Hampton, VA
Level Contributor
125 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 3 days ago NEW

Business trip brought me to downtown Richmond and since it was across the street from my meeting, I stayed here. Very nice, from the valet to the front desk and bartender, I felt welcome. Room was large with a KS bed with a nice view. Very nice facility

Helpful?
Thank HokieHoo
Jay S, General Manager at Omni Richmond Hotel, responded to this review

HokieHoo, Thank you for leaving your comments regarding your recent stay with us here in Richmond. We are happy to hear that you chose us for your lodging needs and that it coordinated well in location to the meeting you attended. We're pleased to hear that you felt welcome at our property, as you are. Thank you again for the... More 

Salisbury, United States
2 reviews
Reviewed 3 days ago NEW

Free $10 gift card to use in the hotel during stay was sweet. The room was as described in the online search. Staff was accommodating, helpful, pleasant to deal with. Food and wait staff at breakfast were great.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Michael E
Jay S, General Manager at Omni Richmond Hotel, responded to this review

Michael E, Thank you for leaving us feedback from your recent visit to our property. We are happy to hear that you took advantage of our promotional deal and were able to get an extra $10 to use in our hotel. Thank you for your kind words regarding our staff, I will be sure to share them with our team... More 

Wilmington, DE
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

Everything was nice and clean. Room was quiet. Good location and view. They don't have their own fitness center - they have an arrangement with the YMCA in the adjacent building - and it was only open Saturday 9:30 am to 1:30 pm and not open Sunday so basically it was closed the entire time I was there which was... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Lynndde
Jay S, General Manager at Omni Richmond Hotel, responded to this review

Lynndde, Thank you for taking the time to leave us your review of our property. We are very happy to hear that you enjoyed your room during your visit with us. I am sorry to hear that our workout facility was not open during the hours you wished to use it. If you are back in the area again and... More 

Uniontown, Pennsylvania
1 review
Reviewed 5 days ago NEW

We were in town for the marathon and were extremely pleased with our stay. The room was clean. The staff was friendly and helpful. The location is extremely convenient. We will definitely return next time we travel to Richmond.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank tspaw
Jay S, General Manager at Omni Richmond Hotel, responded to this review

tspaw, Thank you for taking your time to write to us your thoughts on your recent stay here at our hotel. Our team is very pleased to hear that you enjoyed your room. I'm also very glad to hear that we are located right where you need us. We look forward to seeing you again in the future! More 

Arlington, Virginia
2 reviews
Reviewed 6 days ago NEW

Nice place to stay. Great location, right near the state Capitol, Rooms are modern and comfortable, good service. Did not eat there, so can't comment about the food. Many restaurants within a few blocks. Nothing spectacular or memorable, but I found it very good in every way. Would definitely return.

Helpful?
Thank jayjayzee95
Jay S, General Manager at Omni Richmond Hotel, responded to this review

jayjayzee95, Thank you for taking the time to leave us your review of our hotel here in Richmond. We are happy to hear that you enjoyed our stay with us and also that you were able to see some of what our area has to offer. We look forward to having you stay with us again! More 

Silver Spring, MD, United States
2 reviews
Reviewed 1 week ago

My family selected the Omni as part of our son's wedding, and as the primary host for the wedding party and guests. They staff were very helpful and warm, the hotel was nicely situated in downtown Richmond near to many restaurant, and the sales office was able to work out a reasonable group rate for our guests. In summary I... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank James M
Jay S, General Manager at Omni Richmond Hotel, responded to this review

James M, Thank you for leaving us your feedback from your recent stay with us. We are so happy to have had your family and friends here as our guests. I am elated to know that you found our staff helpful and warm and also that you enjoyed our location here in downtown Richmond. We welcome you back to our... More 

Glendale, California
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

Nicely situated in downtown, close to canal walk. Booked room using 3rd party vendor, upon arrival staff couldn't find reservation (it was somehow changed to the following night) but fortunately room was available. Entered room only to find room was already occupied (their luggage was already on the bed, oops). Headed back downstairs and given another room. Room was larger... More 

Helpful?
Thank Gourmang
Jay S, General Manager at Omni Richmond Hotel, responded to this review

Gourmang, Thank you for leaving us your review of our property here in Richmond, VA. I would like to apologize for the inconveniences which occurred during your arrival, as well as the issues with cleanliness which were involved in your room during your stay. Thank you for your kind words regarding our Select Guest Program. I'm very happy to hear... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Ideally located in the heart of everything that makes Richmond the truly special destination city that it is, Omni Richmond Hotel invites you to experience refined Southern hospitality in an elegant contemporary yet refined and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy the timeless architecture and gas lamp-lined brick streets beckoning from a time gone by. Alive with the vibrant sounds, sights and flavors of the many first-class dining and entertainment venues, the Slip offers guests the true taste of Richmond. The nation's most storied and treasured historical sites and attractions are also just mere minutes away, leaving a remarkable and unforgettable impression on all who visit those cherished sites. ... more   less 

Additional Information about Omni Richmond Hotel

Address: 100 S 12th St, Richmond, VA 23219
Region: United States > Virginia > Richmond
Price Range: £105 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Richmond Hotel 4*
Number of rooms: 361
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Omni Hotels & Resorts, Orbitz, HotelTravel.com, Cancelon, Travelocity, HotelsforEveryone, Priceline, Odigeo and Jetsetter so you can book your Omni Richmond Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Richmond Hotel Richmond
Omni Hotel Richmond
Richmond Omni Hotel
Hotel Style:
#3 Business Hotel in Richmond
#6 Luxury Hotel in Richmond
#6 Family Hotel in Richmond
#8 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Omni Richmond Hotel staff and other travellers.
5 questions
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West Orange, New Jersey
17 days ago
Central PA
over a year ago
Thomasville, Pennsylvania, United States
over a year ago

See all questions (5)

Questions? Get answers from Omni Richmond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room above floor 14 for best views”
 of 5 bubbles luvs2travel1400, 23 Oct 2016 | Read review
“17th floor very quiet”
  • View 17th Floor
  • Omni 17th Floor room
 of 5 bubbles BusinessTravellerVA, 22 Oct 2016 | Read review
“Ask for a corner room as they have the best views of Richmond and the river”
 of 5 bubbles 276buckd, 17 Oct 2016 | Read review
“Don't pay for premiere. All rooms are the same.”
 of 5 bubbles NC-member, 2 Oct 2016 | Read review
“Ask for rooms away from the elevator”
 of 5 bubbles Fantastic49, 14 Sep 2016 | Read review
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