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Omni Richmond Hotel

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#10 of 83 Hotels in Richmond
Certificate of Excellence
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1,647 Reviews from our TripAdvisor Community

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Showing 1,639: English reviews
Washington DC, District of Columbia
Reviewed 2 days ago NEW

Great stay, just need to do something about the old smell. We swapped rooms twice, same smell. Great place in the heart of downtown Richmond. Front Desk staff was on it. Gave a gift to my wife for her Birthday.

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Thank Dock_Bwoy
The Hague, The Netherlands
Reviewed 4 days ago NEW

I travel to Richmond once every few months and always stay in this hotel. I have never had a bad experience. Its quiet, the rooms are nice, the bed is comfy. There is a Starbucks in the lobby. Lots of families seem to stay in this place, and though I have never visited with kids, it seems very kid friendly....

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Thank L S
Richmond, United States
Reviewed 5 days ago NEW

Stayed here for a wedding. Pretty average stay. Staff were all super nice but the restaurants brunch made my husband super sick to the point where he almost missed his cousin's wedding and family reunion. My meal did not make me sick but it wasn't very good. So Yes I would recommend staying there, just skip the food.l

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Thank W9201UXkathleens
Minneapolis, Minnesota
Reviewed 1 week ago

In town for business meeting arriving late and met with warm smiles at the door and at the desk. Morning wait staff were friendly and wanting to make sure everything was fine with breakfast. I would stay here again.

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Thank Eric_abc
Richmond, United States
Reviewed 1 week ago

Staff was very friendly and readily available. Room was clean and tastefully decorated. Restaurant had very friendly staff with variety of food. I would highly recommend this hotel with an Excellent rating

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Thank katherinej424
Roanoke, Virginia
Reviewed 1 week ago

Conveniently located hotel in downtown Richmond on Shockhoe Slip. The hotel staff went overboard to make the stay enjoyable. The guest room was what I would consider on the shabby side. The bed was nice, the rest of the furniture should have been replaced. Nice TV. The bathroom needed a major modernization, from the lighting to the fixtures. Not nice....

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Thank Russell S
Jay S, General Manager at Omni Richmond Hotel, responded to this review

Russell S, Thank you for taking your time to review our property based on your recent stay with us. I would like to thank you for providing us details where we fell short during your stay. It is essential to hear these things so that we can improve upon them to provide better stays for our guests. I am very...

Reviewed 1 week ago via mobile

I stayed at the Omni Richmond for a few days while on business in Richmond. The hotel is very good and I totally recommend it. Location: The hotel is conveniently located in the heart of downtown Richmond. It's 20-25 minutes from Richmond International Airport. The Lobby: The lobby is very nice and spacious. It has entrances from different streets. The...

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Thank LRG71
Jay S, General Manager at Omni Richmond Hotel, responded to this review

LRG71, Thank you so much for taking your time to review our property here in Richmond. It is very generous of you to go into detail on your thoughts regarding each department and viewpoint as our guest. We are all very happy to hear that you enjoyed your stay here, from our location to our staff and rooms. It is...

Houston, Texas
Reviewed 1 week ago

We took a spur of the moment weekend trip to Richmond from Washington, DC, recently and stayed at the Omni. It's in a good location for sightseeing - we didn't need the car at all and walked to many of the sights. The staff was very friendly and helpful and the public areas were well kept. The room could have...

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Thank Txpat
Jay S, General Manager at Omni Richmond Hotel, responded to this review

Txpat, Thank you for taking the time to let us know about your recent stay at our property. We are honored that out of the many options in Richmond, you chose us for your lodging needs. We are very happy to hear that you enjoyed our location and found our staff friendly and helpful. I will be sure to follow...

Reviewed 1 week ago

From our arrival to our departure the staff and services exceeded our expectations. Room upgrade, Thanksgiving meal was awesome, the staff were proactive in anticipating our needs and checked on us during our stay to check our satisfaction. I will be returning.

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Thank joej969
Jay S, General Manager at Omni Richmond Hotel, responded to this review

joej969, Thank you for having taken your time to provide us with your valuable feedback relating to your recent stay with us. We are elated to read that our services exceeded your expectations! Our staff takes pride in providing top-quality customer service to our guests and to hear that it was well received within each portion of your stay is...

Hampton, VA
Reviewed 1 week ago

Business trip brought me to downtown Richmond and since it was across the street from my meeting, I stayed here. Very nice, from the valet to the front desk and bartender, I felt welcome. Room was large with a KS bed with a nice view. Very nice facility

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Thank HokieHoo
Jay S, General Manager at Omni Richmond Hotel, responded to this review

HokieHoo, Thank you for leaving your comments regarding your recent stay with us here in Richmond. We are happy to hear that you chose us for your lodging needs and that it coordinated well in location to the meeting you attended. We're pleased to hear that you felt welcome at our property, as you are. Thank you again for the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Ideally located in the heart of everything that makes Richmond the truly special destination city that it is, Omni Richmond Hotel invites you to experience refined Southern hospitality in an elegant contemporary yet refined and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy the timeless architecture and gas lamp-lined brick streets beckoning from a time gone by. Alive with the vibrant sounds, sights and flavors of the many first-class dining and entertainment venues, the Slip offers guests the true taste of Richmond. The nation's most storied and treasured historical sites and attractions are also just mere minutes away, leaving a remarkable and unforgettable impression on all who visit those cherished sites. ... more   less 

Additional Information about Omni Richmond Hotel

Address: 100 S 12th St, Richmond, VA 23219-4012
Region: United States > Virginia > Richmond
Price Range: £105 - £201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Richmond Hotel 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Omni Richmond Hotel Richmond
Omni Hotel Richmond
Richmond Omni Hotel
Hotel Style:
#3 Business Hotel in Richmond
#6 Luxury Hotel in Richmond
#6 Family Hotel in Richmond
#8 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Omni Richmond Hotel staff and other travellers.
5 questions
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West Orange, New Jersey
25 days ago
Central PA
over a year ago
Thomasville, Pennsylvania, United States
over a year ago

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Questions? Get answers from Omni Richmond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we like to stay on a high floor for a great view-- 14 or more.”
 of 5 bubbles 412LS, 6 Dec 2016 | Read review
“Try to get a room above floor 14 for best views”
 of 5 bubbles luvs2travel1400, 23 Oct 2016 | Read review
“17th floor very quiet”
  • View 17th Floor
  • Omni 17th Floor room
 of 5 bubbles BusinessTravellerVA, 22 Oct 2016 | Read review
“Ask for a corner room as they have the best views of Richmond and the river”
 of 5 bubbles 276buckd, 17 Oct 2016 | Read review
“Don't pay for premiere. All rooms are the same.”
 of 5 bubbles NC-member, 2 Oct 2016 | Read review
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