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The Berkeley Hotel

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The Berkeley Hotel
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739 Reviews from our TripAdvisor Community

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Showing 731: English reviews
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Rio De Janeiro
Reviewed 2 days ago NEW

Wi if does not work in the room. Staff indifferent to the problem and not gentle. Location is very good, close to main attractions in Richmond downtown, excellent restaurants and cafes nearby. Public parking in the block aside.

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Helpful?
Thank cassioluisc
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. We have made management aware of the issue with The WiFi we are working diligently to ensure it does not happen again. We do apologize and hope that you will...

Jackson Heights, New York
Reviewed 4 days ago NEW

Stopped into Richmond after driving 6 hours from New York. The staff were very friendly and willing to help us enjoy our stay. Excellent location for exploring downtown and enjoying a good meal in the neighborhood.

Review collected in partnership with this hotel
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Helpful?
Thank James M
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much James M for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us here at The Berkeley Hotel. Thanks again for taking the time to let us know about your stay!

Reviewed 4 days ago NEW

Stayed at the Berkeley with my wife, Beverly, and our dog, Lucy. Everyone was friendly, the room was clean, the restaurant bar was alive and the drinks were good, and the restaurant's food very good. The hotel is right across the street from The Tobacco Company, so it's located in the middle of everything. We will definitely go back.

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Helpful?
Thank Bill R
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow!!! We would first like to thank you Bill R for taking the time to tell us about visit. We are ecstatic to know that you and Beverly and Lucy enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.

Manassas
Reviewed 4 days ago NEW

We wanted to get away for a quick weekend and chose Richmond's historic Shockoe Slip area. I chose The Berkeley because of it's location and really good reviews. We were not disappointed in our choice. The Hotel itself is right in the middle of the historic downtown and a couple of blocks from the State Capital building. From check-in to...

Review collected in partnership with this hotel
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Helpful?
Thank 972juanitag
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much for this wonderful review. We are very proud of our hotel and our employees. It is so nice when they are recognized for their awesome guest service! We hope that you will return to see us soon. We do appreciate your business

Winchester
Reviewed 4 days ago NEW

The staff was very helpful throughout our stay. Will definitely come back when visiting Richmond. Beautiful area of Richmond too. Very close to the Capitol area, the supreme Court of Virginia, and the US appellate court.

Review collected in partnership with this hotel
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Helpful?
Thank martinsR4374MC
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much for your kind words about our hotel and staff. We hope that you will visit The Berkeley Hotel again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!

Arlington, Virginia
Reviewed 4 days ago NEW

The hotel was fantastic. The staff and the location, the facilities, everything was perfect. We have a great room-service meal as well as a wonderful Sunday brunch in the restaurant. A phenomenal location with amazing staff to truly have a great time.

Review collected in partnership with this hotel
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Helpful?
Thank davidiR2113TQ
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow!!! We would first like to thank you for taking the time to tell us about visit. We are ecstatic to know that you enjoyed The Sunday Brunch in the Restaurant. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here at The Berkeley Hotel and we look forward to seeing you...

Fredericksburg, Virginia
Reviewed 5 days ago NEW

Nice small hotel. Location is great for easy walk to restaurants and historic sites. Room was comfortable but we were on the 2nd fl facing the street and right next to the ice/soda machine room so the noise was a problem. We were told moving was not an option due to full booking. We were there two nights so that...

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Helpful?
Thank Kathleen H
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology about the noise. It was an absolute pleasure having you here. Again we do apologize and hope that you will come back and visit us.

Raleigh
Reviewed 5 days ago NEW

The website made this hotel look quite nice. We reserved a junior suite and while the room was large it was not as pictured. We expected much more from The Berkeley. The hotel was nowhere near capacity yet we seemed to have the loudest room in the building. We were awake until 3AM due to the noise on the street...

Review collected in partnership with this hotel
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Helpful?
Thank coleb761
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. We have made management aware of the issues . Again we do apologize and hope that you will come back and visit us.

Washington DC, District of Columbia
Reviewed 6 days ago NEW

I booked The Berkeley Hotel because of the location. It's so close to walk to wonderful restaurants and very stately in feel. The materials used are authentic and rich. I'm having a hard time since the internet has been down for a few hours now. Attempting to work while on business this is less than ideal, with an extremely kind...

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Helpful?
Thank Jennifer K
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology about the Wifi Issues. We have made management aware of the issues mentioned above and will work diligently to ensure it does not happen again. Again we do apologize.

Reviewed 6 days ago NEWvia mobile

I stayed at the Berkeley on business. It is in a great location, in close proximity to all of my meetings, and has a very friendly and helpful staff. The rooms are large and comfortable. The only (very minor) drawback was the slow service at breakfast.

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Helpful?
Thank Kim M
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us here at the Berkeley Hotel. Thanks again for taking the time to let us know about your stay!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Dining Room at the Berkeley Hotel
The Dining Room at the Berkeley Hotel
Cuisines: American, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about The Berkeley Hotel

Address: 1200 E Cary St, Richmond, VA 23219
Region: United States > Virginia > Richmond
Price Range: £122 - £191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Berkeley Hotel 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
Berkeley Hotel Richmond
Hotel Style:
#6 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from The Berkeley Hotel staff and other travellers.
5 questions
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Virginia Beach, Virginia
5 months ago
Northampton, United Kingdom
over a year ago
Atlanta, Georgia
Arlington, Virginia
5 months ago

See all questions (5)

Questions? Get answers from The Berkeley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that allow dogs are limited to the 2nd floor. I looked in several and all were clean.”
 of 5 bubbles billrH3606LI, 22 Feb 2017 | Read review
“Balcony on 6th floor is awkward when neighbors are out!”
 of 5 bubbles jenniferkD5324LM, 20 Feb 2017 | Read review
“Our room was on a busy corner. Traffic noise was significant although not a problem for me.”
 of 5 bubbles G4017XMsue, 19 Jan 2017 | Read review
“Knock before you enter your room.”
 of 5 bubbles sarahhR2198WQ, 23 Dec 2016 | Read review
“Stay off the street in front of the hotel to avoid hearing buses and people coming out of the Tobacco Row restaurant”
 of 5 bubbles kahlerohana, 11 Dec 2016 | Read review
5 of 5