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Hilton Richmond Downtown

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Traveller (248)
Room & Suite (166)
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Overview
  • Excellent59%
  • Very good29%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“department store”(111 reviews)
“convention center”(124 reviews)
“garden inn”(26 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Richmond Downtown
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Offers from Hilton Richmond Downtown
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,639)
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1,631 results
Traveller rating
921
479
146
54
31
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LanguageEnglish
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921
479
146
54
31
Show reviews that mention
All reviewsdepartment storeconvention centergarden innfront deskvalet parkinghigh ceilingswithin a mile radiusvalet staffshuttle servicehistoric buildingthe executive loungefull servicefree shuttlebusiness triphotel staffvery nice hotelenjoyed my stay
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1 - 5 of 1,631 reviews
Reviewed 1 week ago

I attended a conference at the Marriott across the street from the Hilton. The Marriott was sold out so I stayed five nights at the Hilton. The only rooms that the hotel had available at the time I booked were suites. The suite in which...More

Thank gemellor
Response from John C, General Manager at Hilton Richmond DowntownResponded 3 days ago

Thank you for your visit and candid review. I did send a personal note shortly after this post to further resolve your concerns. I believe you also spoke with our team during your visit as well, and we addressed your concerns, as well as you...More

Hotel's Favourite
Reviewed 3 weeks ago via mobile

I 1000% plan to return to this hotel and I want to spend like weeks here. Customer service from EVERYONE was top notch. Check in was fast and the lady was very nice and comical. On the way to my room, I know I was...More

Thank GoldenKitty
Response from John C, General Manager at Hilton Richmond DowntownResponded 2 weeks ago

Dear GoldenKitty; Thank you for your visit and wonderful review. I am glad you met several of our team during your stay, and you enjoyed your room, the bed, and more. I'm glad to hear that 1000% you'll return to see us.

Reviewed 2 weeks ago

I booked a room for Friday and Saturday nights for a convention. The requirement for cancellation was 48 hours notice. I called the hotel Friday night to say that I would be arriving Saturday morning instead of Friday night, and that my reservation should not...More

Thank NYYVA
Response from John C, General Manager at Hilton Richmond DowntownResponded 2 weeks ago

Dear NYYVA; Thank you for your visit and feedback. I have reached out by message to discuss further with you. I'm sorry to hear of some miscommunication regarding your reservation, and subsequent charges, however we'll address accordingly. We hope to resolve ahead.

Reviewed 2 weeks ago

On two night of our stay, the suites at the end of our hallway, we were in room #514, had been rented out as campaign after-party head quarters. There were Nick Freitas sign all over the door, and balloons. People were strolling up and down...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Mark B
Response from John C, General Manager at Hilton Richmond DowntownResponded 2 weeks ago

Dear Mark, Thank you for your visit and feedback. I have reached out by message to discuss further with you. As noted, we do not allow such behavior, and have signs on our floors of our quiet hours ending at 10pm, and security to enforce...More

Reviewed 2 weeks ago via mobile

Here for 4 nights for a conference. Very nice, clean, modern room. Stayed on 7th floor. Enjoyed the pool in the evenings. Enjoyed the executive lounge for snacks, beverages and breakfast. Definitely worth the added cost especially for 2 people. 2 great restaurants attached to...More

1  Thank Sprout211
Response from John C, General Manager at Hilton Richmond DowntownResponded 2 weeks ago

Thank you for your review of our hotel for your recent Conference visit. It was also nice to see you note our positive staff, and do hope to see you back again soon.

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$166 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Richmond
#4 Luxury Hotel in Richmond
#5 Romantic Hotel in Richmond
#5 Business Hotel in Richmond
#7 Family Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$166 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Richmond
#4 Luxury Hotel in Richmond
#5 Romantic Hotel in Richmond
#5 Business Hotel in Richmond
#7 Family Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (248)
Room & Suite (166)
Dining (27)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
blessangel
24 July 2017|
AnswerShow all 3 answers
Response from John C | Property representative |
We are maybe two blocks away, as well our complimentary van service can drive you there as well if it's rainy ! Thanks, jc
0
Votes
Russell M
4 July 2017|
AnswerShow all 5 answers
Response from BuffaloDanielL | Reviewed this property |
there is parking at the hotel, and a pay per day lot right across the street that was reasonable. can't recall the exact price though.
1
Vote
Martha R
3 November 2016|
AnswerShow all 3 answers
Response from John C | Property representative |
Dear Martha; Thanks so much for your comment about Military rates. There are many factors involved with rates (Dates / Availability) however bottom line we appreciate our service men and women, in fact have many on our team... More
0
Votes
Room Tips
"If you prefer a quiet room - you should speak directly with someone to verify no street noise."
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"rooms with views are available."
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"Don't stay in 304 unless you want to hear the busses at the bus stop right outside your window."
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"The suites with access to the executive lounge are very nice."
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