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Hilton Richmond Downtown

Booking.comUS$163*
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Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hilton Richmond Downtown
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1,396 Reviews from our TripAdvisor Community

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Showing 1,390: English reviews
Alexandria, United States
Reviewed 28 April 2016

Service from valet, check in, housekeeping etc was not good but ...great...only one problem...get a high floor or room not facing the street..too much street noise...good access to all local events..and a little item that shows the level of quality...forgot my tooth brush and the complementary tooth brush was a Colgate...not some 10 cent piece of cardboard with fishing cord....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mark B
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Mark; Thanks for your stay and tripadvisor post. We appreciate your feedback and are glad to see you enjoyed great service as well a touch of quality with the Colgate toothbrush as noted. We hope to see you back soon. John and team

Martinsburg, West Virginia
Reviewed 27 April 2016

This was an excellent hotel, we arrived too early to check in to room. Staff kept out luggage until we came back. Our car was parked for us (Did have to pay extra for parking but worth it). Shuttle took us from hotel to Richmond Coliseum where we caught Richmond transit bus that took us to racetrack. After race was...

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Helpful?
Thank vitagrl
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Vitagrl; Great to hear you had a good NASCAR visit to our hotel and RVA. We are proud and fortunate to host two NASCAR races annually and glad our hotel, team and services exceeded your expectations. It's certainly always good to leave the driving to someone else so you can enjoy the event. We hope to see you back...

Gate City, Virginia
Reviewed 26 April 2016 via mobile

This is a very nice hotel in downtown Richmond, Virginia's capital city. Great location for business with almost any state government agency or branch, as well at the US Dist Court or Fourth Circuit. Newly constructed, @5yrs, with an outstanding and courteous staff. Recommend over the Marriott which is across st

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Helpful?
Thank 9thokie
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Thanks for your recent visit and comments about our hotel. We'll certainly share with our "outstanding and courteous" staff and hope to see you back soon. Sincerely, John and team.

Riverside, Connecticut
Reviewed 23 April 2016

Lovely hotel, room very comfortable, check in attendant very helpful. Valet parking was an additional charge ($20) and hotel breakfast was delicious but pricey. The room and public spaces were clean and updated. Overall I would recommend this hotel.

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Helpful?
Thank ctmom878
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear CTMom; Thanks for your recent stay for a UR college visit. Hoping all went well and maybe we'll see you for future such visits. We were glad to hear everything was comfortable and our team helpful. Thanks for your recommendation, and we hope to see you back soon. Sincerely, John and team.

Chester, Virginia
Reviewed 21 April 2016

Husband and i decided to just do a stay-cation for our first anniversary. Hilton never lets us down. Amazing staff, rooms smell amazing, convenient to so many great downtown restaurants. Beautiful high ceiling rooms too. I still want to know how they keep the rooms smelling so good.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank 351natashaf
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Glad you were able to have a "stay-cation" with us and we helped you enjoy your time. We'll share your feedback with our "amazing staff" (as you noted) and hope you'll return again soon. We do use an "infinity" airfresh for our rooms. Sincerely, John and team

Bath, United Kingdom
Reviewed 21 April 2016

So comfortable great sleep great staff, shuttle service was a great asset - drivers so helpful, excellent value or money. Would recommend this hotel to everyone come share amazing experience. Great end to amazing holiday in the USA .

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Anne P
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Anne; Glad to hear you had an amazing holiday in the USA and spent some time in Richmond and with us. Safe travels home, and we'll share your feedback with the team here. Sincerely, John Cario General Manager

Reviewed 21 April 2016

great place to stay.... nice staff and very clean classy place. I would recommend to anyone....area is okay and busy be seems to be safe to walk around. It felt like home. Its good for business, couples, families, friends and being solo. great place

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sandrapR4400CE
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

We thank you for your visit and feedback. The area around the hotel continues to be enhanced with new restaurants and shops and of course the many nearby theaters and other attractions. We look forward to your next visit with us. John and team.

roanoke, United States
Reviewed 21 April 2016

I really needed a full length mirror and there was not one in this room. The bathroom door was really heavy and would not stay open, we had to strap a belt to the main door to keep the bathroom door open. I do not know why the door was set up like this. The bed was very comfortable!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Cynthia G
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Cynthia; I'll send a personal note to find out the room you had as we have full-length mirrors in all rooms, perhaps we missed one with our renovation ! The bathroom doors are spring loaded so they do not block the main guest room door. I'm glad you found the bed to be comfortable, and we do hope to...

Alameda, California
Reviewed 20 April 2016

Hotel is the repurposed Miller and Rhodes Dept store in downtown Richmond. Originally a city block. Room was 411, Hotel was well kept. Only glaring issue is the public area carpets need renewing. Staff was uniformly pleasant and courteous. There is a small pool with heated spa and treadmill machines. It is just across the street from the Mariott and...

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Helpful?
2Thank jjj727
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and detailed review. Our entire hotel was renovated recently including the carpet. While it may appear to be needing "renewing" it is new and the design is taken from the surrounding area "the James River and the cities ironworks". We are glad you enjoyed some of the area restaurants, and our complimentary shuttle service as...

Cologne, Germany
Reviewed 20 April 2016

World Class Staff is committed to service excellence Great ambience Great location Restaurant is wonderful Best Doubletree I have stayed in Highly recommend for everyone Staff helped out with a medical issue that we had during our stay Very responsive

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Susan T M
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Susan, Thanks for your recent visit and great feedback. While you noted us a Doubletree (We are the Hilton - Richmond), you did stay here as noted from your other reviews, so perhaps you got a few other reviews crossed. We do appreciate your visit and feedback. Sincerely, John and team

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more   less 

Additional Information about Hilton Richmond Downtown

Address: 501 E Broad St, Richmond, VA 23219-1809 (Formerly Hilton Garden Inn Richmond Downtown)
Region: United States > Virginia > Richmond
Price Range: £126 - £245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Downtown 4*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Orbitz, Travelocity, Hotwire, Priceline, Hotels.com, Cancelon, HotelQuickly and getaroom.com so you can book your Hilton Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Richmond Hotel Richmond
Hotel Style:
#3 Green Hotel in Richmond
#5 Business Hotel in Richmond
#5 Romantic Hotel in Richmond
#6 Luxury Hotel in Richmond
#7 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Richmond Downtown staff and other travellers.
3 questions
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Questions? Get answers from Hilton Richmond Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My windows overlooked the courtyard, which meant no traffic noise but plenty of light, a nice bonus.”
CathyM_CorgiMom, 10 Apr 2017 | Read review
“The second floor was nice and quiet. It also has the pool and workout area.”
htgribble, 22 Feb 2017 | Read review
“Get an interior room for a quiet night sleep.”
christinec871, 13 Feb 2017 | Read review
“Request a corner room”
Darrylswife0701, 30 Jan 2017 | Read review
“Rooms on interior courtyard are quieter.”
eminva, 20 Jan 2017 | Read review
5 of 5
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US$163* /night
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Prices are for 1 room, 2 adults
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