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09/04/2017 10/04/2017
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    HYATT House Richmond-West

    11800 W Broad St #1098, Richmond, VA 23233-7927
    Hotel website
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    US$129*
    View Deal
    Traveller (122)
    Room & Suite (66)
    Dining (13)
    Overview

    • Excellent66%
    • Very good24%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “fire pit” (65 reviews)
    “corner suite” (33 reviews)
    “short pump” (76 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from HYATT House Richmond-West
    Special Offer: Save up to 10% off
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    Rooms
    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews fire pit corner suite short pump upscale mall mall parking omelet bar comedy club omelet station soaking tub huge mall hotel is located made to order omelets sliding door full kitchen richmond west breakfast buffet shopping and dining starbucks coffee sitting area outdoor pool
    Reviewed 3 September 2016

    This Hyatt is actually in a good location at the Short Pump Town Center. We were on a youth soccer tournament weekend, and were required to book through a travel agent, and this was the choice of the team manager. Good place for teen boys...More

    Helpful?
    Response from HhRichmondGM, General Manager at HYATT House Richmond-West

    Dear Greg L, I sincerely apologize you were disappointed with your room accommodation. We do not have queen suites at our property but we do have a standard room with two queen beds. Please know we would have been more than happy to change your...More

    Reviewed 2 September 2016

    Get the corner suite with the tub, instant couples therapy!! Great location in short pump, can walk to many places. It was so quiet, perfect for a quick getaway!! Super comfortable, good breakfast, and helpful staff.More

    Helpful?
    Response from HhRichmondGM, General Manager at HYATT House Richmond-West

    Dear blerdawakened, I am very happy you like our tub! The entire room speaks for itself so the room is a must! Overall, our location is perfect for couples or for anyone that enjoys a night away. It was a pleasure to have you as...More

    Reviewed 2 September 2016 via mobile

    In a nutshell: Great location. Comfortable beds. Pleasant front desk. Good breakfast. Service was hit or miss. Had to make requests for items like extra sheets and pillows more than once (We are usually low maintenance). Dirty coffee cups in cabinets (dried coffee and grounds)....More

    Helpful?
    Response from HhRichmondGM, General Manager at HYATT House Richmond-West

    Dear Jelmd1, I appreciate you taking the time to review our hotel. I am pleased to learn about your pleasant encounters with the front desk but I am disappointed to hear about your service. Your comments are not something we usually receive but it will...More

    Reviewed 30 August 2016

    Our stay at the Hyatt was very nice. The staff was great and the room was very clean and comfortable. The reviews must contain 200 characters minimum. And that is a pain in the butt. So I kept typing until I completed the requirement of...More

    Review collected in partnership with Hyatt Hotels
    Helpful?
    Response from HhRichmondGM, General Manager at HYATT House Richmond-West

    Richard T, Thank you for taking the time to write a review for us! I am delighted to know that you felt right at home! Our staff members work very hard to make sure that they provide our guests with a comfortable room and excellent...More

    Reviewed 30 August 2016

    We stay here every time we visit our family in Richmond. The hotel is very affordably priced. The location is fabulous connected to the Short Pump Towne Centre. Rooms are huge, clean, tranquil and the service is spectacular.More

    Review collected in partnership with Hyatt Hotels
    Helpful?
    Response from HhRichmondGM, General Manager at HYATT House Richmond-West

    Edward M, I appreciate you taking the time out of your busy schedule to write our hotel a review. Thank you so much for choosing our hotel to stay at when you are visiting your family in Richmond. I am delighted to hear that you...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Restaurant
    Photos
    Traveller (122)
    Room & Suite (66)
    Dining (13)
    Pool & Beach (6)
    Nearby
    Nearby Restaurants
    Maya Mexican Grill and Tequila Lounge
    164 reviews
    .33 miles away
    Maggiano's - Richmond
    377 reviews
    .07 miles away
    Cooper's Hawk Winery & Restaurant
    249 reviews
    .25 miles away
    Texas de Brazil
    260 reviews
    .07 miles away
    Nearby Attractions
    Short Pump Mall
    93 reviews
    .08 miles away
    Richmond Funny Bone
    31 reviews
    .07 miles away
    Elizabeth Arden Red Door Spa
    13 reviews
    .07 miles away
    TGI Fridays
    7 reviews
    .45 miles away
    Questions & AnswersAsk a question
    jodyk989
    I was wondering what kind of pillow options you have? I am also wondering what kind of mattress pad is on the bed, it was very comfortable.
    19 November 2016|
    What is your answer?
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    Kristine K
    the comfort of the pull of the couches?
    16 November 2016|
    Answer Show all 5 answers
    Response from tncutt | Reviewed this property |
    Sorry - I didn't use them either.
    0
    Votes
    cktrio
    Will the pool be open in March?
    25 October 2016|
    Answer Show all 3 answers
    Response from HhRichmondGM | Property representative |
    Hi cktrio! Our pool is seasonal and unfortunately we don't typically open it until the weather gets warmer and is consistently warm. In the past we've opened it mid-April, but always open by Memorial Day weekend. Thanks... More
    1
    Vote
    Room Tips
    "Cincierge or Executive floor"
    Sandy S, 3 days agoRead review
    "We stayed on the second floor near the pool and gym. great location"
    Wendy H, 4 days agoRead review
    "End of hall on any floor."
    Sm00chie8, 12 days agoRead review
    "great for traveling with families: ask for double queen room connected to king suite"
    Greg S, 1 month agoRead review
    "Take advantage of the brunch."
    Joseph C, 4 months agoRead review
    "the cost of the suite was not much more than the other rooms, be sure to check it before booking!"
    kindredspirits, 4 months agoRead review
    "Top Floors & Tub Suite is a MUST!"
    Tasia M, 4 months agoRead review
    "There is no real 'view' since the hotel is connected to the shopping area. But the suites are large..."
    Phyllis D, 4 months agoRead review
    "The Suite is value for money"
    MagneticCrossroads, 5 months agoRead review
    "Close to the elevator was convenient & quiet"
    tncutt, 5 months agoRead review
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