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02/04/2017 03/04/2017
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    Country Inn & Suites By Carlson, Richmond West at I-64

    7.6 miles from Richmond centre
    • Free Wifi
    • Free Parking
    • Breakfast included
    Save
    Apr 2 Apr 3
    1 room, 2 adults, 0 children
    8010 West Broad Street, Richmond, VA 23294
    Special Offer
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    Rooms
    02/04/2017 03/04/2017
    Standard Room

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    02/04/2017 03/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews room was clean front desk broad street free cookies oatmeal stayed for nights hot items indoor pool the breakfast area great stay restaurants and shopping waffle maker west end nice size living room continental breakfast business center we've stayed freeway microwave
    Reviewed 4 January 2017

    This is a beautiful hotel that is kept clean and in good repair. The accommodations were comfortable, pool and pool area very clean. The front desk lady was not welcoming, very nonchalant about her job. Didn't want to move us to a room with two...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?0
    Reviewed 30 December 2016

    The lobby of the hotel is really nice. However, the staff during checkout was not knowledgeable about pricing or the checkout process. Housekeeping was also subpar. I stayed in a suite with 4 people and the room was not cleaned. The beds were made up...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?0
    Response from KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64

    Thank you for choosing our hotel for your lodging needs. We appreciate you taking the time to review your stay with us. I apologize for the issue you experienced during your staff and I assure you we are taking the proper measures so that it...More

    Reviewed 30 December 2016

    I love staying at this hotel! The location is great, it is updated, the beds are soft, and breakfast is wonderful! I have stayed here many times, and always like to come back here. The people are always nice and helpful as well.

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?0
    Response from KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64

    Dear Guest, Thank you for taking the time to review your stay with us. We are thrilled to know that you enjoyed your stay. We look forward to your next visit.

    Reviewed 28 December 2016

    For the price this hotel was great, very clean, staff courteous, and decent amenities. Very comfortable stay and great experience. It was very family friendly and staff accommodated requests to place family members in desired location when possible.More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?0
    Response from KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64

    Dear Guest, Thank you for taking the time to review your stay at our hotel. We greatly appreciate you choosing our location for your lodging needs and we are thrilled to know that your stay was an enjoyable one. We look forward to your next...

    Reviewed 21 December 2016 via mobile

    The carpets and furniture in our room was stained. There was debris in the corners. The room was much smaller than the one pictured on the website -- because the one on the website was a special extended stay suite. Very misleading. I won't stay...More

    Helpful?0
    Response from KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64

    I was disappointed to hear that your stay was not as you expected. We are working to correct the issues you mention and hope that you would give us another try to exceed your expectations.

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Pool
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Photos
    Hotel & Grounds (11)
    Room/Suite (9)
    Bathroom (6)
    View from Room (2)
    Nearby
    Nearby Restaurants
    Buffalo Wild Wings
    44 reviews
    .39 miles away
    Buz and Ned's Real Barbecue
    466 reviews
    .45 miles away
    Chicken Fiesta
    43 reviews
    .57 miles away
    Thai Diner
    41 reviews
    .28 miles away
    Nearby Attractions
    Escape Room RVA
    81 reviews
    2.42 miles away
    James River Cellars Winery
    82 reviews
    3.52 miles away
    River City Escape Room
    20 reviews
    .27 miles away
    The Cultural Arts Center at Glen Allen
    22 reviews
    3.21 miles away
    Questions & AnswersAsk a question
    batgirljami
    Do you allow small pets?
    25 September 2016|
    Answer Show all 3 answers
    Response from JPManagement | Property representative |
    No, I apologize but we do not allow pets of any size inside the hotel
    0
    Votes
    SUNSHINEFEB1941
    Do the rooms have small refrigerators? Thanks ray@webmail.us
    29 September 2015|
    Answer Show all 3 answers
    Response from KNJGM | Property representative |
    Good Morning, At the Country Inn & Suites, West End. We do have refrigerators and microwaves in all the guest rooms. Please if you have any more question please call me directly at (804)755-6605. Thank you, Victoria... More
    0
    Votes
    Room Tips
    "Ask for a room away from the ice vending machine!"
    Colleen W, 4 months agoRead review
    "They offer a bereavement rate."
    GrampyW, 5 months agoRead review
    "1st floor great for access to pool and breakfast"
    Shendon, 7 months agoRead review
    "stay away from the end were the ice machines are"
    tricia__h4121, 9 months agoRead review
    "Don't book a room here!"
    webber31167, 9 months agoRead review
    "The Greyhound Station has more suitable sleeping environments. Try the benches or even the floor by the..."
    arikkatzenberg2014, 9 months agoRead review
    "Clean and updated"
    suzannee420, 11 months agoRead review
    "stay somewhere else"
    Jennifer M, over a year agoRead review
    "This hotel is close to restaurants and shopping and only a short drive to downtown."
    katz4catz, over a year agoRead review
    "Different hotel..."
    mitchellsmom921, over a year agoRead review
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