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11/06/2017 12/06/2017
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    Hilton Richmond Hotel & Spa / Short Pump

    12042 W Broad St, Richmond, VA 23233-7689
    Hotel website
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    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$282
          US$239
          Great Deal
          US$246
          US$247
          Traveller (122)
          Room & Suite (31)
          Dining (18)
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          Overview
          • Excellent68%
          • Very good21%
          • Average6%
          • Poor2%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Fitness centre
          Concierge
          Spa
          Wheelchair access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          4.0 Star Hotel
          All hotel details
          Offers from Hilton Richmond Hotel & Spa / Short Pump
          Special Offer: Double Points, Every Stay
          Hotel deals
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          The Jefferson Hotel
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          HYATT House Richmond-West
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          The Westin Richmond
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          Omni Richmond Hotel
          1,834 reviews
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          Rooms
          11 Jun12 Jun
          |
          1 room, 2 adults, 0 children
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          Standard Room
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          Traveller rating
          Traveller type
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          Reviewed 2 days ago via mobile

          Over-rated hotel with poor service, bugs and dysfunctional layout (snacks on odd level floor/drinks on even number floors). Refuses to accept Hilton honors, AAA or AARP unless booked online. Stay somewhere else.

          Helpful?
          Hotel's Favourite
          Reviewed 25 February 2017

          Once again my stay at the Hilton Short Pump Hotel was 110% great. On my stay I needed the assistance of the front desk on two occasions. On both occasions, Maggie, at the front desk resolved the matter that I needed help with quickly, professionally...More

          Review collected in partnership with Hilton Hotels & Resorts
          Helpful?2  
          Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump

          Greetings bg691, Thank you for taking a few moments to share a review of your recent stay at our property. I am ecstatic to hear about your incredible experience during the time that you spent here with us. We are truly fortunate to have an...More

          Reviewed 1 week ago

          The eight floor can't be beat for either a business meeting or family gathering. The breakfast on the concierge level was outstanding. Our group of 13 enjoyed dining together. The van carried our group to various dining spots as well as shopping for the women.

          Review collected in partnership with Hilton Hotels & Resorts
          Helpful?
          Reviewed 1 week ago

          The hotel is in a great location and is very well maintained. Staff is accommodating and friendly. Beds are very comfortable. My room was near the elevator and I was happily surprised that there wasn't noise related to my location. Overall, great stay!More

          Review collected in partnership with Hilton Hotels & Resorts
          Helpful?
          Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump

          Greetings H3397LVjacquelineb, Thank you for taking a few moments to share a review of your recent stay with us on Tripadvisor. My team and I are thrilled to hear that you enjoyed the time that yous pent here with us. Not only are we fortunate...More

          Reviewed 1 week ago

          We thought this property was too overpriced for what was received, which was a basic room with a foul smell and dirty carpet. We could not figure out why the cost of the room was so high. The pool was out of service, which was...More

          Review collected in partnership with Hilton Hotels & Resorts
          Helpful?
          Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump

          Greetings 297tonyac, Thank you for taking a few moments to share a review of your recent stay with us on Tripadvisor. I am sorry to hear about the issues that you experienced with your guest room during your stay with us. This is definitely not...More

          The Jefferson Hotel
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          The Westin Richmond
          691 reviews
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          Omni Richmond Hotel
          1,834 reviews
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          About
          Awards & Recognition
          GreenLeadersSilver level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Restaurant
          • Spa
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Business Centre with Internet Access
          • Meeting Rooms
          • Concierge
          • Shuttle Bus Service
          • Dry Cleaning
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Refrigerator in room
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$178 - US$320 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Spa Hotel in Richmond
          • #1 Business Hotel in Richmond
          • #2 Green Hotel in Richmond
          • #3 Luxury Hotel in Richmond
          • #4 Family Hotel in Richmond
          • #6 Romantic Hotel in Richmond
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 254
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Hotwire, Expedia, Priceline, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Hilton Richmond Hotel & Spa / Short Pump reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Virginia >
          • Richmond
          • Also Known As
          • Hilton Richmond Hotel And Spa / Short Pump
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          Traveller (122)
          Room & Suite (31)
          Dining (18)
          Pool & Beach (11)
          Hotel & Grounds (78)
          Bathroom (20)
          Business Centre & Event Rooms (10)
          Nearby
          Wingate by Wyndham Richmond Short Pump
          1,200 reviews
          .16 miles away
           
          HYATT House Richmond-West
          758 reviews
          .58 miles away
           
          Candlewood Suites Richmond West End Short Pump
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          Aloft Richmond West
          364 reviews
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          Nearby Restaurants
          BJ’s Restaurant & Brewhouse
          123 reviews
          .13 miles away
          Carytown Burgers and Fries
          15 reviews
          .11 miles away
          Cooper's Hawk Winery & Restaurant
          274 reviews
          .51 miles away
          Maggiano's - Richmond
          388 reviews
          .53 miles away
          Nearby Attractions
          Short Pump Mall
          99 reviews
          .53 miles away
          Richmond Funny Bone
          32 reviews
          .53 miles away
          Elizabeth Arden Red Door Spa
          13 reviews
          .53 miles away
          TGI Fridays
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          .96 miles away
          Questions & AnswersAsk a question
          tim90nyc
          I see there is a shuttle service. Is that from the airport?
          8 May 2017|
          Answer Show all 6 answers
          Response from Steve K | Property representative |
          Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare... More
          0
          Votes
          Jim P
          Do you have any specials with room and spa?
          9 April 2017|
          Answer Show all 2 answers
          Response from redward2016 | Reviewed this property |
          You would have to contact the hotel directly. I'm a private reviewer not an employee of the hotel.
          0
          Votes
          Sally H
          Pet friendly??? Is there a dog park nearby? Thank you for your time.
          26 February 2017|
          Answer
          Response from Nikki G |
          Yes, they are pet friendly and it used to be a $50 fee. Let them know when you call so you have a pet room. There are spots of grass around the hotel. Closest park is 6 minutes from the hotel.
          0
          Votes
          Room Tips
          "Ask for a room midway between the elevator lobby and the end of the hall."
          Read review
          "Try for 8th floor club level."
          Read review
          "Higher floors have pleasant views"
          Read review
          "Ask for Executive Level"
          Read review
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