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Hilton Richmond Hotel & Spa / Short Pump

1,153 reviews
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Traveller (129)
Room & Suite (59)
Dining (18)
Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4.0 Star Hotel
All hotel details
Offers from Hilton Richmond Hotel & Spa / Short Pump
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,153)Write a Review
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787
248
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29
16
Show reviews that mention
All reviewsshula's steakhousethe executive loungegreat hotelshopping and restaurantsgreat staybusiness triplove this hotelbreakfast buffetfitness centerdefinitely stay here againenjoyed my stayshuttle serviceindoor pooldoreenconferenceconciergestarbucks
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1 - 5 of 1,148 reviews
Reviewed 2 weeks ago

My hubs surprised me for Christmas with a Spa Night Package so we booked it on my hub’s birthday and right before Valentines. Purrfect❣️Our couples massage was one of the best ( my hubs first massage) I have enjoyed. Si & Robin gave us an...More

Review collected in partnership with Hilton Hotels & Resorts
Thank FlyingCajun
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 2 weeks ago

I am so glad you were treated to some spa time! Aura Spa is awesome and well appointed, I will be sure to pass your wonderful comments on. Thank you again and we look forward to seeing you again.

Hotel's Favourite
Reviewed 3 weeks ago via mobile

Hosted a 75th birthday family get-together at Hilton Richmond Short Pump this past weekend. Had several requests when made reservations to accommodate 3 families including 2 young grandsons. Every one was met. The accommodations were exceptional—and very clean. Always love the new bedcover for each...More

Thank 103Stephanie
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 2 weeks ago

Thank you for taking a few moments to share a review of your recent stay with us on Tripadvisor. We are pleased to hear that you enjoyed the time that you spent here with us. Our housekeeping team works extra hard to make sure that...More

Reviewed 2 weeks ago

Great location close to all the great stores in the Short Pump area. my wife shopped at a number of shops while I went to Cabela's. Great restaurants close by as well. great place for a weekend getawayMore

Review collected in partnership with Hilton Hotels & Resorts
Thank Robert L
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 2 weeks ago

Thank you for taking the opportunity to share a review of your recent stay with us. I am pleased to hear that we were able to exceed your expectations during your recent stay with us. We are very fortunate to have a first class team...More

Reviewed 2 weeks ago

This hotel is located in a great spot with access to several spots. Hotel staff, restaurant and service is awesome. Restaurants and bars are also wonderful. Fitness room was clean and nice. Even the shuttle drivers were most helpful.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Sonya C
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 2 weeks ago

Our location is definitely one of the things we are very proud of about our hotel. To have a property in the heart of Short Pump and a very strategic location that brings our guest just minutes away from shopping and restaurants. Our complimentary shuttle...More

Reviewed 2 weeks ago via mobile

We came to Virginia with the family for a birthday pet. What a great hotel. First class hotel with super staff. Close to nice shopping and restaurants. The hotel includes a free shuttle to shopping. I’ll be back!More

Thank devoallen
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 2 weeks ago

Thank you for taking the opportunity to share a review of your recent stay at our property on Tripadvisor. I am pleased to hear that you have enjoyed your stays with us. We are fortunate to have a beautiful hotel, but the real stars of...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Concierge
Shuttle Bus Service
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$135 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Richmond
#1 Business Hotel in Richmond
#2 Luxury Hotel in Richmond
#2 Green Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$135 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Richmond
#1 Business Hotel in Richmond
#2 Luxury Hotel in Richmond
#2 Green Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (129)
Room & Suite (59)
Dining (18)
Pool & Beach (11)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
tim90nyc
8 May 2017|
AnswerShow all 6 answers
Response from Steve K | Property representative |
Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare... More
0
Votes
Jim P
9 April 2017|
AnswerShow all 2 answers
Response from redward2016 | Reviewed this property |
You would have to contact the hotel directly. I'm a private reviewer not an employee of the hotel.
0
Votes
Sally H
26 February 2017|
AnswerShow all 2 answers
Response from Lawrence W | Reviewed this property |
I would not know.
0
Votes
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Room Tips
"Top floor."
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"Become a Hilton Honors Member and you will be reconginzed and placed on the seventh floor and above."
Read review
"Executive level"
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"Executive floor - nice view and perfect room"
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