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03/12/2017 04/12/2017
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    Extended Stay America - North Chesterfield - Arboretum

    241 Arboretum Pl, Richmond, VA 23236-3485
    +1 877-432-9997
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    03/12/2017 04/12/2017
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    US$86
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    Traveller (11)
    Room & Suite (6)
    Dining (1)
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    Overview
    • Excellent28%
    • Very good14%
    • Average6%
    • Poor18%
    • Terrible34%
    Travellers talk about
    “full kitchen” (4 reviews)
    “pet” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair access
    Meeting Rooms
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - North Chesterfield - Arboretum
    Special Offer: Save up to 10% TODAY!
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (103)
    Traveller rating
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    1 - 5 of 102 reviews

    Reviewed 5 days ago

    Kishor and Shaun made all the difference in my trip. Great people who went above and beyond to make my stay pleasant. They made sure my room was exactly what I needed for my business. When I come back to town this is the only...More

    Review collected in partnership with Extended Stay
    Thank L8034ADdanielm
    Response from 00esa, Manager at Extended Stay America - North Chesterfield - ArboretumResponded 4 days ago

    Daniel, thanks for being our guest at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guest's expectations so your compliments will be definitely shared with them, especially...More

    Hotel's Favourite
    Reviewed 12 July 2017 via mobile

    In march I had to stay at an extended stay facility until I moved into my home in Williamsburg va .I found the staff exceptional every last one of them from LA to the housekeeping personnel This is a safe ,clean and very well positioned...More

    Thank patricia u
    Response from 00esa, General Manager at Extended Stay America - North Chesterfield - ArboretumResponded 13 July 2017

    Patricia, thank you for sharing your experience at Extended Stay America - North Chesterfield - Arboretum. I am pleased to know you found us to be a good value and loved the outstanding service provided by our team I will share your compliments with them....More

    Reviewed 1 week ago

    If you are staying here for an extended period of time, bring your own personal hotspot for the internet and watch television via your laptop. The TV Channel selection is extremely limited as you cannot watch basic TV channels for your weekly shows while traveling....More

    Review collected in partnership with Extended Stay
    Thank yolandak355
    Response from 00esa, Manager at Extended Stay America - North Chesterfield - ArboretumResponded 1 week ago

    Yolanda, thank you for choosing to stay with us on your trip to the area. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but...More

    Reviewed 5 September 2017

    Where to Start- Please do not think I ran around loudly complaining- I asked nicely-received the answer and just made notes to write this review. This is important for you to know because below it appears that I am ranting- it really is my experience...More

    Thank John M
    Response from 00esa, General Manager at Extended Stay America - North Chesterfield - ArboretumResponded 8 September 2017

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

    Reviewed 8 August 2017

    We had our rooms changed twice. The first smelled like smoke, they were both filthy with one having a blood like stain in the bed and the other trash swept under the bed. I would not sleep there again!More

    Review collected in partnership with Extended Stay
    Thank francisn30
    Response from 00esa, General Manager at Extended Stay America - North Chesterfield - ArboretumResponded 9 August 2017

    Francis, I was very disappointed to see that your feedback referenced the description of our hotel as "filthy". Our promise to our guest includes a commitment to providing a clean, fresh environment and I am very sorry that did not happen when you were here....More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Things to do
    • Tennis Court
    Details
    • Price range
    • US$84 - US$126 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotwire, Cancelon and Cheap Tickets so you can book your Extended Stay America - North Chesterfield - Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Homestead Studio Suites Richmond / Midlothian Hotel Richmond ,
    • Extended Stay America Richmond
    Add Photo Photos
    Traveller (11)
    Room & Suite (6)
    Dining (1)
    Hotel & Grounds (10)
    Bathroom (1)
    Nearby
    Hyatt Place Richmond / Arboretum
    473 reviews
    .07 miles away
     
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    628 reviews
    1.04 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Highest floor have lesser noise."
    Read review
    "first floor by parking lot was somewhat noisy"
    Read review
    "Bring your own pillow."
    Read review
    "Second Floor rooms seem cleaner"
    Read review
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