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Holiday Inn Express Richmond I-64 Short Pump Area

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Traveller (6)
Room & Suite (32)
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Overview
  • Excellent35%
  • Very good41%
  • Average12%
  • Poor6%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
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Additional information
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (174)
There are newer reviews for Holiday Inn Express Richmond I-64 Short Pump Area
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All reviewscracker barrelstayed at the holiday innfront desknice spreadfridge and microwavehot and cold itemspet feenice clean roomsfresh fruitfree continental breakfastexcellent place to staynorth carolinashort pump areathe breakfast areawould stay here againtwo double bedshotel room
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41 - 45 of 169 reviews
Reviewed 1 May 2016 via mobile

We stayed at this hotel for one night on our way to NC for vacation. The room was clean and nicely furnished. The bed was comfortable and the bathroom was clean. The staff was welcoming and helpful when we arrived late in the evening with...More

Thank Etothethird
Response from DalySevenStaff, Manager at Holiday Inn Express Richmond I-64 Short Pump AreaResponded 2 May 2016

Dear Etothethird, Thank you for the five star rating of our hotel on TripAdvisor! We are happy to hear that you had an excellent stay due to our friendly staff, clean hotel, and comfortable hotels rooms. We hope your family has a great vacation in...More

Reviewed 20 April 2016

This hotel was clean and welcoming. Its one serious drawback is a 24 hour running centralised (probably to ALL bathrooms) fan. The noisiest fan ever even with the bathroom door closed. And it ran 100% of the time we were in the room. When we...More

Thank ndgsusan
Response from DAmickDaly7, Manager at Holiday Inn Express Richmond I-64 Short Pump AreaResponded 21 April 2016

Dear ndgsusan, Thank you for taking the time to review your recent stay with us. We deeply regret that you had a bathroom fan that would not shut off, and that the initial compaint was not properly recorded. Our General Manager will be retraining our...More

Reviewed 31 March 2016 via mobile

This was an excellent place to stay. Everything functioned correctly in the room. Bed was very comfortable. Staff was friendly. Breakfast was typical Holiday Inn Express which is one of the reasons I stay at them over others. Will definitely stay here again when I...More

Thank Don P
Response from E C, Manager at Holiday Inn Express Richmond I-64 Short Pump AreaResponded 1 April 2016

Dear Don P, We are happy to have met your expectations for the Holiday Inn Express brand by providing you with a delicious breakfast and a comfortable room. Thank you for taking the time to write a review on TripAdvisor, and for choosing to stay...More

Reviewed 18 February 2016

The Hotel was in a desirable location off the highway and close to shopping and restaurants. Guest room was clean and comfortable for the night. No issues at check-in, just at night with night auditor Andre. Our son must have eaten something that didn't agree...More

Thank Matthew C
Response from E C, Manager at Holiday Inn Express Richmond I-64 Short Pump AreaResponded 23 February 2016

Dear Mathew C, Thank you for taking the time to share your experience. We deeply apologize for the way your situation was handled during your stay. Our corporate office and General Manager were as concerned as you were. We were made aware of this situation...More

Reviewed 13 January 2016

This chain hotel was in tip top condition. The rooms were comfortable, marble bathrooms attractive, furnishings clean and not showing any wear. Business center and 24-hour gym. Free breakfast is served from 6-10am, with a variety of hot and cold foods attended to by a...More

Thank Karen L
Response from E C, Manager at Holiday Inn Express Richmond I-64 Short Pump AreaResponded 15 January 2016

Dear Karen L, Thank you for your fantastic review of our hotel. You provided the best summary of our hotel! We are happy that you had an excellent stay, and we hope to see you again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$121 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$121 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6)
Room & Suite (32)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
melhall
28 February 2018|
AnswerShow all 2 answers
Response from E C | Property representative |
There are specified pet rooms on our first floor, but we do sometimes use the second floor for overflow and service animals. We place our guests with strict allergies on the fourth floor of our hotel. Feel free to call our... More
0
Votes
aworldfullofstars
7 November 2017|
AnswerShow all 2 answers
Response from E C | Property representative |
You need to be 21 to check in to our hotel
0
Votes
Janie S
11 January 2017|
Answer
Response from Rebecca R | Property representative |
Hi Janie, We do allow cats as long as they are properly caged. There is a $50 non refundable fee per stay. It is always a great idea to call the hotel before making your reservation to ensure that there is availability... More
0
Votes
Room Tips
"Away from the elevator,So Slow,and the ice machine and vending."
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"Seems all the rooms we stayed in were great"
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"Higher floor for quiet room"
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"Pick any room and get the same results. Poor quality for this hotel."
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