We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
I am staying here the entire week for business. The room is very clean and the kitchen area is spacious and accommodating. The bed is very comfortable and the staff seem interested in making my stay a great one. Totally recommend this property
You made a point of collecting both my mobile number and my email address upon check in (even though as a Spire Elite member they are on file). But when I left two personal items in the closet upon checkout, you neglected to contact me...More
1 Thank Zachary W
Management response:Responded 31 August 2017
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More
Made us give a credit card for a deposit was only supposed to be holding $45but wound up charging my card $260 Manager was not. Was not very nice about it.. explaining that it was a new worker and what could he do... this after...More
1 Thank Bobbie M
Management response:Responded 9 August 2017
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services.
As usual Candlewood is great the only complaint I had was our door was hard to shut and the receptionist never put in our IHG points and acted in a hurry but our room was fantastic and Candlewood always has the best beds
1 Thank toyfinder
Management response:Responded 2 August 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again.
I stayed there for almost 2 weeks on business. The staff there was excellent to deal with and very friendly. The rooms had some issues so I had to be moved twice before just leaving the property all together to stay at another place as...More
Thank A TripAdvisor Member
Response from IHGService, Guest Relations Manager at Candlewood Suites Richmond-SouthResponded 1 August 2017
Hi Valued Guest,
Thank you for taking the time to review your recent stay with us and for staying at our hotel. It is our goal to always exceed our guest’s expectations and I’m very sorry to hear that was not the case with you....More
US$82 - US$121 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Hotwire, Cancelon, HotelQuickly, TripOnline SA, getaroom.com and Cheap Tickets so you can book your Candlewood Suites Richmond-South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.