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JW Marriott Atlanta Buckhead

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#33 of 177 Hotels in Atlanta
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951 Reviews from our TripAdvisor Community

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Showing 917: English reviews
New Jersey
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed yesterday NEW

The location of this JW is fantastic. It's across the street from the Lenox Marta station and is adjoined to the mall. There are lots of great places to eat in and around the mall (one of my faves is True Food) and there's a Sugarfina in the mall. The service and staff are all super friendly and helpful, from... More 

Helpful?
Thank MGood2014
Bronx, New York
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 days ago NEW

Great hotel, connected to the Lenox Mall, took advantage of Black Friday while we stayed at the hotel (crazy scene). Stayed there during the Thanksgiving Holidays. Very pricey, but comfortable. Rooms are great and kept clean. Parking is very, very pricey; I can't understand why Marriott will charge a parking rate for Marriott members

Helpful?
Thank MiguelRubio3rd
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit and post. The activities at Thanksgiving are a lot of fun with all the Black Friday shopping and Macy's Great Tree lighting. Glad you found the hotel comfortable. Thank you for your feedback and we hope you will visit again. More 

Lewes, United Kingdom
Level Contributor
117 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 5 days ago NEW via mobile

Two British friends Staying for a couple of days over Thanksgiving .. The valet staff were especially welcoming when we arrived and continued to be friendly and helpful throughout our stay. We didn't find the reception staff very friendly the lady who checked us in did not make eye contact and tip tapped on her computer for ages whilst we... More 

Helpful?
Thank WARBENN
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thanks for visiting! I am glad you found our valet staff welcoming and enjoyed the service from Georgette & Jose. I will be certain to let them know. Thanks for your feedback on your check in arrival. Please be sure that I will personally address this with our Front Office team. Glad to hear you will visit again and we... More 

Indiana
Level Contributor
110 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 6 days ago NEW

This JW Marriott keeps the club open over the Thanksgiving holiday--one of the reasons we selected it! Spacious workout area and great proximity to Phipps and Lenox malls. Friendly staff and easy check in and out.

Helpful?
Thank dibotu
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for making the JW Marriott Atlanta your home for the Thanksgiving Holiday. so happy to learn you enjoyed your stay. We are in such a convenient location for the Black Friday shopping and the Macy's Tree Lighting. It does make for a fun weekend. Please visit again. More 

Bangalore, India
Level Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

JW Marriott has become my favourite hotel across the world for its service, attentions genesis, quality of bed, offer, food and spa. The rooms are large and bathroom even better. And the housekeeping folks are very attentive to all your needs. The only hitch was the delays in getting things a bit late every time. If you need something like... More 

Helpful?
1 Thank imedia
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your "splendid" review. We love to be the favorite. Thanks for letting us know about the service delays you experienced. I will be certain to share this with our team for improvements. Our fine dining is actually in the Nox Creek Lounge and available for both lunch and dinner. Breakfast is served in the Nox Creek Southern... More 

Chattanooga, Tennessee
2 reviews
Reviewed 1 week ago

My wife and I stayed here for a birthday getaway. We love this hotel. The beds are amazing and the shower is awesome! The staff is very friendly especially the valet and lady who checked us in! I also wanted to mention the wonderful lady who worked in Starbucks! She remembered what I ordered every time I stopped by! Amazing... More 

Helpful?
Thank Jashley0516
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

So happy you selected the JW Marriott Atlanta as a birthday getaway destination! I am glad you enjoyed yourself and I will also share our Nox Café attendants know how impressed you were that they remember your specific order. They will be inspired by your comment. Thanks for sharing. More 

earth
Level Contributor
65 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

Lovely upscale hotel - very pleasant and efficient staff, nice sized room with view, nice bathroom. I booked on a bidding site and received a 14th floor room with view of the Atlanta skyline, not bad. Room was quiet and everything was good quality. However, one policy irks me: internet access. It's late 2016 - wifi is not some super... More 

Helpful?
1 Thank heckflosse
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for visiting us. I am glad you enjoyed your stay and found our staff pleasant and efficient. Also nice to know you enjoyed your guest room and city view. I have noted your comments regarding the internet as well and appreciate you letting us know. I hop you will visit again in the near future. More 

Level Contributor
6 reviews
Reviewed 2 weeks ago via mobile

The staff were always smiling and eager to serve. The concierge desk was quick to secur dinner reservations and a taxi for us at a top rated restaurant nearby. The food catered by the hotel for our conference was delicious. The room was large and bed very comfortable.

Helpful?
Thank Deborah T
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Deborah, Thank you for your feedback and post. It is nice to learn you enjoyed the food during your conference as well as our smiling and "eager to serve" staff. We do hope we exceeded your expectations and will return again soon. More 

Los Angeles, California
Level Contributor
2 reviews
Reviewed 2 weeks ago

This is a very comfortable and beautiful hotel. The staff is always reaching out to help. They grab your bag to carry it for you before you would even think to ask. (There are a few stairs at the entrance). I also left something behind and they were generously helpful under the circumstances. There is a really nice sauna in... More 

Helpful?
Thank fernetbranca123
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

We strive to ensure we exceed our guests expectations and hope that they feel comfortable and at home while staying with us. I do hope that we were able to find your forgotten item and glad to know we were "generously helpful". Please come back soon and enjoy the sauna and pool again. More 

Ky
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago via mobile

I have stayed at the JW Marriott Atlanta Buckhead several times on business trips. The experience on this trip was as nice as the previous ones. The hotel is always friendly and welcoming. The rooms are consistently clean and well decorated. The location of this hotel can't be beat! It is close to many nice restaurants and shopping -- and... More 

Helpful?
1 Thank Kytravelor
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your loyalty and delighted to learn that we are one of your favorite hotels in the US! It sounds as though you have been able to enjoy the convenience of our location and our guest rooms. I'm glad you found your meeting rooms to be very convenient and comfortable for your conferences. We look forward to your... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff

Additional Information about JW Marriott Atlanta Buckhead

Address: 3300 Lenox Road NE, Atlanta, GA 30326
Region: United States > Georgia > Atlanta > Buckhead
Price Range: £122 - £317 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Atlanta Buckhead 4*
Number of rooms: 371
Reservation Options:
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Also Known As:
Jw Marriott Atlanta
Marriott Hotel Buckhead Atlanta
Marriott Atlanta
Atlanta Marriott
Hotel Style:
#12 Green Hotel in Atlanta
#14 Luxury Hotel in Atlanta
#28 Business Hotel in Atlanta
#33 Romantic Hotel in Atlanta
#36 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Atlanta Buckhead staff and other travellers.
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Questions? Get answers from JW Marriott Atlanta Buckhead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors with view of the city”
 of 5 bubbles MGood2014, 2 Dec 2016 | Read review
“Ask for a room facing the city”
 of 5 bubbles MiguelRubio3rd, 28 Nov 2016 | Read review
“Corner rooms have great views.”
 of 5 bubbles dibotu, 27 Nov 2016 | Read review
“Choose a corner room for its size”
 of 5 bubbles imedia, 26 Nov 2016 | Read review
“south facing rooms will have a view of the city”
 of 5 bubbles heckflosse, 21 Nov 2016 | Read review
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