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Crowne Plaza Atlanta Airport

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697 Reviews from our TripAdvisor Community

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Showing 670: English reviews
Sarasota, Florida
Reviewed 2 days ago NEW

Waited nearly an hour to check in. Had a line of people out the door in pouring rain and 1 person working the desk. Why wasn't there a manager jumping in to help? Absolutely terrible! Some Delta pilots arrived at one point and someone came out of a back office to help them before all others in line so there...

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Helpful?
Thank luvmaine2015
Vineland, Nj
Reviewed 1 week ago

I had a good stay here....visiting family on Holiday. They have a complimentary shuttle from the airport, which was efficient, with a polite driver. My room was clean, quiet, and comfortable...I couldn't get alarm clock to work, but everything else worked well, and I had no morning obligations, so not a big deal. Shower pressure was fabulous, and TV was...

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Helpful?
Thank Bob984
McDonough, Georgia
Reviewed 1 week ago via mobile

We stayed here for one night recently and enjoyed our stay. There was a lot of traffic coming in from the airport. I guess this is a go-to place for people with layovers. I could tell lots of airline people stay here.

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Thank karenapardue1234
Reviewed 1 week ago via mobile

Overall we had a pleasant stay, room was nice and a reasonable price. Our biggest problem was we checked out, leaving our bags with the hotel while we explored more of Atlanta and when we came back we were shown a tiny room and instructed to find our bags ourselves. The room was extremely cramped, we had to squeeze to...

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Thank Courtney M
Cleveland, Tennessee
Reviewed 2 weeks ago

The front desk was staffed by a wonderfully friendly and knowledgeable young man. I only stayed for a midnight nap due to a cancelled flight and so cannot rate anything about dining. However, there were coffee supplies in the room. The bed I found quite hard. The pillowcases were scratchy. The A/C was exceptionally good. I received the requested wake-up...

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Thank cyzanzubi
Mineral Bluff, Georgia
Reviewed 3 weeks ago

We spent one night at this hotel before our flight to New York. We found it very convenient to park our car in a secure location and take the shuttle to the airport the next morning. We were greeted by very friendly front desk personnel who quickly processed our room assignment. We were fortunate to stay in an executive king...

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Thank Lester A
Knoxville, Tennessee
Reviewed 5 weeks ago

Restaurant food was great service. Mary Lane took care of our table and the service was great and Mary made it fun with a friendly atmosphere. The convenience of parking for our two week trip was very convenient.

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Helpful?
Thank bogdanchikp
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for writing a review about your stay with Crowne Plaza Atlanta Airport. We are always very happy to hear about the wonderful service our guests receive from our staff during their stay. I am sure Mary will be just as pleased when we share your comments with her and the rest of the team. Again, thank you for...

Liverpool, United Kingdom
Reviewed 5 weeks ago via mobile

The reception staff were attentive and after a long flight from London, gave us two complimentary drinks vouchers to use at the bar. The hotel room was clean and a good size and the cost was reasonable for an overnight stay.

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Helpful?
Thank katrina65
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for staying with us and for taking the time to let us know about your stay at Crowne Plaza Atlanta Airport. We are please to hear that you found your sleeping accommodations comfortable as we know this can make a great difference in your overall stay. We are looking forward to serving you in the near future.

Windsor and Maidenhead, United Kingdom
Reviewed 31 October 2016

Very close to airport so good from that perspective but not a brilliant hotel. Staff are extremely helpful but the hotel just feels in need of a revamp/redecoration. If you arrive in the international terminal you need to either get to the domestic terminal for free shuttle bus or get a taxi to the hotel.

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Helpful?
Thank Leapinglizard57
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for taking the time to write a review on your recent stay with us. It is always pleasing to read that our staff was extremely helpful to you during your stay. Sadly, we do not have a shuttle service from the International terminal: the shuttle connection between both terminals in relatively easy to access and the journey takes...

Destin, Florida
Reviewed 23 October 2016 via mobile

Staff was very accommodating to our 35+ team. They provided simple breakfast, hot coffee and a great variety of lunch cuisines each day. The best part was the afternoon snacks (candy bar day and ice cream days were the favorites!) we also appreciated the cooler of cold soft drinks and bottled water just outside the meeting room. Bathroom was always...

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Helpful?
Thank SoniSites
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

I appreciate you taking the time to submit a review of your recent experience with us as we take all feedback seriously. I am thrilled that you and your team had the opportunity to experience our various cuisines each day (and the snacks, of course), our Food & Beverage department will be very pleased by theses comments. Please come back...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour of this hotel!The Crowne Plaza Atlanta Airport includes 378 guest rooms and over 17,000 square feet of meeting space in a total of 17 meeting rooms. Each guest room is equipped with FREE HIGH SPEED WIRELESS INTERNET access for the busy traveler. Renovated in 2007, guest rooms offer a classic décor that is a welcome respite from a busy day of meetings or travel. The location at the Hartsfield Jackson International Airport is ideal for both the group and individual traveler. The Crowne Plaza Atlanta Airport hotel is near the Georgia International Convention Center, Delta Airlines World Headquarters and is only 10 minutes from downtown and its many attractions. The Atlanta Airport Crowne Plaza offers 24-hour free airport transportation that operates every 20 minutes. The Crowne Plaza at Atlanta Airport is a short distance to all Atlanta attractions including: Six Flags over Georgia, the new Georgia Aquarium, Phillips Arena, the Georgia Dome, CNN, Stone Mountain, and the Buckhead shopping and entertainment districts. Many attractions are easily accessible via MARTA, making getting around the city that much easier. Our new Crowne Plaza Sleep Advantage program features comfortable new bedding with pillow top mattresses, triple sheeting, a plush duvet cover and feather, down or synthetic pillows. ... more   less 

Additional Information about Crowne Plaza Atlanta Airport

Address: 1325 Virginia Avenue, Atlanta, GA 30344
Region: United States > Georgia > Atlanta
Price Range: £68 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Atlanta Airport 3.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Crowne Plaza Atlanta Airport Hotel Atlanta
Atlanta Crowne Plaza
Hotel Style:
#60 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Atlanta Airport staff and other travellers.
4 questions
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Ringgold, Georgia

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Questions? Get answers from Crowne Plaza Atlanta Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“king bed room was spacious and inviting.”
 of 5 bubbles thill2016, 16 Oct 2016 | Read review
“Get a room on the 11th or 12th floor, they each have common lounge rooms that serve finger food, wine and beer, on the weekend.”
 of 5 bubbles ndubuisia2016, 11 Oct 2016 | Read review
“Ask for a pet free floor if you are not traveling with one”
 of 5 bubbles 168tedh, 11 Oct 2016 | Read review
“We were on a high floor, and it was very quiet.”
 of 5 bubbles darlenec58, 8 Oct 2016 | Read review
“Crowded, Serves Airport Travelers”
 of 5 bubbles FtLaudDiner, 3 Oct 2016 | Read review
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