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Embassy Suites by Hilton Atlanta - Galleria

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Embassy Suites by Hilton Atlanta - Galleria
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1,119 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Atlanta - Galleria
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Showing 1,114: English reviews
Reviewed 7 August 2016 via mobile

The hotel was lovely!! I absolutely loved the view from our bedroom and the interior of the hotel. The reason I didn't give it 5 stars is because inside the hotel they have a Ruth's Chris. Yeah, I know what your thinking, thus restaurant is a great place. But it's only great if you have great service. And that woman...

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Helpful?
Thank BlkBeauty7
Marty B, Director of Sales at Embassy Suites by Hilton Atlanta - Galleria, responded to this review

Hello BlkBeauty7 - Thank you for taking the time to write your comments. I'm happy to learn that you liked the look of the hotel and we certainly hope to welcome you to our hotel in the future. I am a bit perplexed however as our hotel does not have a Ruth's Chris restaurant at our specific property. I do...

Warner Robins, Georgia
Reviewed 5 August 2016

9 floors with a vending machine that does not work on every floor. A customer service desk that has no idea that the machines do not work and no effort in getting me a drink. Was directed to the bar where they also do not have canned or bottled drinks. Was on a business trip without my car so I...

Review collected in partnership with Embassy Suites Hotels
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Thank Likescustomerservice
Reviewed 4 August 2016 via mobile

Checked-in on 7/29/2016, rooms where not ready at advertised check-in time. Karen who checked us in was not helpful. Requested a upper floor but not available for us since we belonged to a group block. Asked to speak to MOD but again ignored. Was not informed of rooms just renovated or gave any info about the hotel. The smell was...

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Helpful?
Thank Ingrid G
Marty B, Director of Sales at Embassy Suites by Hilton Atlanta - Galleria, responded to this review

Hello Ingrid G - I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve...

Linthicum
Reviewed 3 August 2016

Do not stay at this hotel if you are handicap and want to stay in a double queen room with your family because they don't have them.They will lie and tell you that they do have these types of rooms. My family had a reunion on July 29-July31,2016 @ this hotel. I was lied to about the room that I...

Review collected in partnership with Embassy Suites Hotels
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Thank Felcidoll M
Georgia
Reviewed 2 August 2016 via mobile

We checked in on a Saturday afternoon. The hotel is beautiful, well appointed, and the location is excellent for tourists. Despite checking in online prior to arriving AND confirming by phone call that I was assigned a specific room which was ready and waiting for me, plus being assured a digital key would be available on my phone before check-in,...

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Thank themimiv
Marty B, Director of Sales at Embassy Suites by Hilton Atlanta - Galleria, responded to this review

Hello themimiv - Thank you for your feedback of your recent stay with us. I sincerely apologize that we were unable to meet expectations and based upon your review I am actively participating with our housekeeping staff to ensure this does not happen again. I hope that if your travels bring you back to the area that you will consider...

Reviewed 30 July 2016 via mobile

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Thank Scottie A
Marty B, Director of Sales at Embassy Suites by Hilton Atlanta - Galleria, responded to this review

Nashville, Tennessee
Reviewed 28 July 2016 via mobile

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Thank TennesseeGirl888
Marty B, Director of Sales at Embassy Suites by Hilton Atlanta - Galleria, responded to this review

Chicago, Illinois
Reviewed 27 July 2016

Review collected in partnership with Embassy Suites Hotels
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Thank 855jasmined
Marty B, Director of Sales at Embassy Suites by Hilton Atlanta - Galleria, responded to this review

Philadelphia, Pennsylvania
Reviewed 27 July 2016

Review collected in partnership with Embassy Suites Hotels
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Thank Marylande R
Marty B, Director of Sales at Embassy Suites by Hilton Atlanta - Galleria, responded to this review

Birmingham, Alabama
Reviewed 27 July 2016

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Thank beachbum2021
Marty B, Director of Sales at Embassy Suites by Hilton Atlanta - Galleria, responded to this review

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
At the Embassy Suites Atlanta Galleria, you'll wake up every morning to a delicious and complimentary cooked-to-order breakfast featuring our signature omelets. At night, be sure to stop by our Evening Reception to mingle with other guests and enjoy complimentary cocktails and snacks.We are conveniently located across from the Cobb Galleria Centre, perfect for business travelers and leisure travelers looking to attend shows at the Cobb Energy Performing Arts Center. With easy access to many highways, getting to local area attractions is a breeze! Our hotel features spacious suites with separate living and sleeping areas, 2 televisions, refrigerator, microwave oven, coffee maker, ironing board and iron, and work desk with two telephones and data port. Stay in touch during your stay with complimentary Internet access. Make the Embassy Suites Atlanta-Galleria hotel your home away from home while visiting the Atlanta, GA area! ... more   less 

Additional Information about Embassy Suites by Hilton Atlanta - Galleria

Address: 2815 Akers Mill Road SE, Atlanta, GA 30339
Region: United States > Georgia > Atlanta
Price Range: £132 - £276 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Atlanta - Galleria 3.5*
Number of rooms: 261
Reservation Options:
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Also Known As:
Embassy Suites Hotel Atlanta
Embassy Suites Atlanta
Atlanta Embassy Suites
Embassy Suite Atlanta Galleria Hotel
Hotel Style:
#29 Romantic Hotel in Atlanta
#53 Family Hotel in Atlanta
#64 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Atlanta - Galleria staff and other travellers.
13 questions
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Questions? Get answers from Embassy Suites by Hilton Atlanta - Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“suites are spacious and comfortable”
 of 5 bubbles Lor018, 26 Mar 2017 | Read review
“I would avoid the rooms on the ground level”
 of 5 bubbles 410laurync, 12 Mar 2017 | Read review
“try to get a high floor, corner room away from the elevators”
 of 5 bubbles 6220Sherri, 8 Mar 2017 | Read review
“The central area of the first floor is a bar, so if you are early to bed and early to rise, ask for a higher floor to avoid the noise.”
 of 5 bubbles 295carmanf, 19 Feb 2017 | Read review
“Noise from the restaurant is reduced behind the elevators.”
  • Clean decor!
 of 5 bubbles matthewfS1706GY, 8 Feb 2017 | Read review
5 of 5