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All reviews the club lounge retractable roof self parking third floor bell staff southern hospitality great customer service indoor pool the entire staff olympic park georgia aquarium fandangles jeffery shirley conference downtown bellman
I stayed at this property Jan 16-18 2019 Room 144. Diana met my group and helped us get settled in, and helped me park my bus. Every person that I dealt with was pleasant and professional. My room was up to date, a little dark,...More
Wow !!! You are talking about Southern hospitality
Ms Shirley Richard at the lounge was exceptional. Warm n kind n cordial ...
she needs to be recognized by everyone .
Please say hi to to her whenever u have a chance to stop by ....More
I guess i just expect more from a downtown hotel. Just a little disappointing. Rooms were clean and staff were friendly especially considering the presence of hundreds of bikers. I do truely appreciate the staff quickly addressing an issue we brought to their attention. Super...More
Date of stay: January 2019
Response from EddieSheratonATL, Guest Relations Manager at Sheraton Atlanta HotelResponded 2 days ago
Thank you for taking the time to provide us with your honest feedback. We were so grateful to host the PRO Convention and hope that you had a great time! I sincerely apologize that you left feeling disappointed and I would love to hear more...More
I just recently had my mother Birthday Gala in the Capitol Ballroom. The event was beautiful, the staff was such a pleasure to work with, Ms. Kemi went beyond the cause of duty to make sure this event was a success. Kemi treated us royalty....More
The location to the Fox is good - only a few minutes away. The hotel overall was clean -inside and out. The staff was EXCELLENT - very personable and helpful.
The only complaints I have is that the bathroom was very small and the temperature...More