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Sheraton Atlanta Hotel

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Traveller (584)
Room & Suite (227)
Video (1)

About

Location
Cleanliness
Service
Value
Sheraton Atlanta Hotel is a downtown hotel located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
105Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
3,568Reviews
680Photos
58Q+A
100Room tips
Traveller rating
  • 1,767
  • 1,022
  • 438
  • 184
  • 159
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Popular mentions
Came to Atlanta for a business trip, valet was very friendly the young gentleman took my luggage and walked with me to the front desk. Dominic took care of me right away, he’s very charming and his personality is truly amazing. Dominic even called my room if I needed anything,
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Got this hotel through Priceline. The first room we were given was very dark with low ceilings and dated. The bathroom and beds were dirty enough for us to request a new room. The new room was a little bit nicer, but the bed was even filthier. My wife flipped a pillow over and
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This was quite the experience. Our stay was the night of New Year's Eve. We called first, the night before, to ask about an early check in as some hotels offer this and some do not. Instead of simply saying they couldn't guarantee our request, we were told by the hotel
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Response from EddieSheratonATL, Guest Relations Manager at Sheraton Atlanta Hotel
Responded 2 days ago
Thank you for choosing to stay at the Sheraton Atlanta Hotel and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the operations hotel team to ensure the necessary guidelines are in place to prevent check-in, delayed request and noise issues from occurring in the future. Once again, thank you for your valued feedback and we hope to have the opportunity to restore your trust in the Sheraton Atlanta Hotel.
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Upon arriving to the Sheraton there was a mistake with my reservation and it wasn’t able to be found . I was to have my own room and friends of mine had their own room to share . Fearing I wouldn’t have a hotel room for our weekend event , Dominic was able to save the day and
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This is a dated hotel. The check in process took a very long time. I was with a large group and some didn't get their room until after 6pm and even 9pm. I requested a room on a low floor. I was finally given keys at 6:30pm and told if I didn't take that room I would probably
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Response from EddieSheratonATL, Guest Relations Manager at Sheraton Atlanta Hotel
Responded 2 days ago
Thank you for taking the time to provide us with this valuable feedback. Our goal is to provide our guest with a memorable experience and I truly apologize we were not able to do that for you. I would love to speak with you further about your experience and ensure you receive your points. Please feel free to contact me at ehawkins@sheratonatl.com or 404-659-6500 ext 6006. Again, thank you for your time and I look forward to restoring your confidence in the Sheraton Atlanta Hotel.
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12345646
How far is this hotel from the Mercedes Benz Stadium?
About a mile away if that
0 votes
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I had complementary buffet breakfast ...very nice with omelette and other special items ... if not far off in price - it’s worth the exttta
1 vote
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are keycards required to use the elevators?
Only top fliir
1 vote
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does the fitness center also have a hot tub or whirlpool?
Yes, we have a hot tub as part of the pool.
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Are the beds soft and comfortable?
Yes, we have the Sheraton Sweet Sleeper beds which get rave reviews.
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12345612
"If Sharnice is still there wait for the next available desk staff."
"Near elevator (on the 3rd floor) are quieter (surprise!) :-)"
"Third party sites are awesome with the Sheraton. Easily affordable."
"Room numbers ending in 10 are large and have great views"
"Handicapped Accessible roll in showers, low tubs, Community Microwave, Refrigerator in the room"
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PRICE RANGE
US$104 - US$512 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton atlantaatlanta sheraton
LOCATION
United StatesGeorgiaAtlanta
NUMBER OF ROOMS
763
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