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The Ritz-Carlton, Atlanta

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#21 of 172 Hotels in Atlanta
Certificate of Excellence
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The Ritz-Carlton, Atlanta
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1,389 Reviews from our TripAdvisor Community

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Reviewed 3 days ago NEWvia mobile

Well located in downtown Atlanta, near Georgia State University, CNN and state government. Rooms were Ritz nice. Our coffee maker in our room didn't work, and when reported to the front desk they could offer a solution....say bring us a different coffee maker or some brewed coffee. We were given a 15% off to the AG in house restaurant. But...

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Helpful?
Thank Benita D
home
Reviewed 5 days ago NEWvia mobile

The hotel is showing its age. They have done a great job of improving technology. My room was real appointed and like the bath products. Common areas seemed small here. Service was on point as a pleasure to converse with. Bellmen were prompt and attentive. The real downside here was the guitar player in the middle if the bar. He...

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Thank cooper12
Reviewed 5 days ago NEWvia mobile

Recently stayed at the downtown Ritz in Atlanta. On balance, the visit was okay but not great. While the hotel itself has become a bit dated, the room price was reasonable. I travel frequently on business and what matters most to me is competence of the staff and whether I can conduct business easily when traveling. On this front the...

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Helpful?
Thank George S
ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Dear George, thank you very much for your constructive feedback. I apologize for the mistakes and we will certainly address them - all is easily correctable. Kind regards,

New York
Reviewed 1 week ago NEW

First and foremost, the service and attention by the staff is bar none. I have been staying at this location (5 days a week) for a couple of months during the week and it amazes me that my comments and observations (negative or otherwise) is closely scrutinized to make sure that my stay goes smoothly. Yes, the location is downtown....

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Thank bogeygolfer
Atlanta
Reviewed 1 week ago

We stayed here using Marriott points after getting stuck in traffic between Christmas and New Years while heading to North Georgia. Walking distance to some interesting things in downtown area. I had my 3 year old son and we enjoyed Ferris Wheel, CNN Center, and seeing Christmas lights at Centennial Park. It was honestly a good experience, we even took...

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Thank Katy L
Winter Garden, Florida
Reviewed 1 week ago

The hotel is classic in style. Beds are comfortable and it is well maintained. The beauty of this Ritz Carlton lies in the exceptional people serving the guests. From Wayman who cheerfully greets guests and will arrange transport via the Ritz-Carlton Escalade with advance notice to Akbar, Concierge, who flawlessly planned a birthday surprise with cake and gift for my...

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Thank sabinefiloni
Decatur, Indiana
Reviewed 1 week ago

The Ritz provides Southern hospitality done right. The hotel is located in the vibrant "downtown" area of Atlanta. Upon arrival, I was courteously greeted at the cab by the doorman. Walking inside, the front desk staff were equally friendly and welcoming. They went out of their way to indicate to them I could ask them anything I needed at or...

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Thank ChiefGuru
Minneapolis, Minnesota
Reviewed 2 weeks ago

I was nervous because of the reviews. Great common areas and service. We could hear the conversations in the room next to us and any hallway conversations. This is not what you would expect for a 5 star. The rooms are okay and more like a 4 star hotel.

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1Thank LoveBeach515
ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Thank you very much for posting your review and your compliments. We will give the guest room renovation the same attention to detail and care as the public areas. Kind regards,

Washington DC, District of Columbia
Reviewed 2 weeks ago

Enjoyed staying in this upscale hotel in the heart of the downtown business area. Rooms were a bit older in appearance, but very clean and with great amenities. Staff and public areas including the restaurant were top notch. Would definitely stay here again for business.

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1Thank greatguyindc
Chicago, Illinois
Reviewed 2 weeks ago

... this hotel is in need of a full renovation. Carpets are traffic-worn, furniture is scratched/broken, and the GFI outlet in the bathroom didn't work (nor did the computer charging station). Breakfast in the restaurant was below-average. Yes, the staff is exceptional and very "Ritz-Carlton" but the property needs work. I'd avoid this hotel until the renovation is complete.

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Helpful?
Thank Thunderbowl
ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Thank you for sharing your concern as well as compliments for our ladies & gentlemen. As stated on a few occasions on this site we will be undergoing a complete renovation starting this summer. We are very much looking forward to sharing the finished product with you and future guests. Kind regards,

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Ritz-Carlton, Atlanta is downtown's premier business address and a luxurious oasis in the heart of the city. Awe-inspiring interiors create an unequaled environment for work and play. Surrounded by the state's centers of finance and government, and just minutes from the Georgia Aquarium and sports events at the Georgia Dome, Philips Arena and Turner Field, The Ritz-Carlton, Atlanta is ideally situated. ... more   less 

Additional Information about The Ritz-Carlton, Atlanta

Address: 181 Peachtree Street N.E, Atlanta, GA 30303
Region: United States > Georgia > Atlanta
Price Range: £183 - £411 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Atlanta 5*
Number of rooms: 444
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Also Known As:
The Ritz-Carlton Atlanta Hotel Atlanta
Ritz Carlton Atlanta
Atlanta Ritz Carlton
Ritz Atlanta
Hotel Style:
#7 Spa Hotel in Atlanta
#11 Luxury Hotel in Atlanta
#13 Romantic Hotel in Atlanta
#19 Business Hotel in Atlanta
#26 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Atlanta staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free coffee in the lobby during the early morning hours. You can control the TV with the Stayconnect phone app.”
 of 5 bubbles bogeygolfer, 20 Feb 2017 | Read review
“Ask for a renovated room, once they're available”
 of 5 bubbles Thunderbowl, 9 Feb 2017 | Read review
“Request a city-view room”
 of 5 bubbles courtneybO9712RP, 8 Feb 2017 | Read review
“Rooms on a high floor clearly quieter though walls are not solid...”
 of 5 bubbles jonathanpX6386XU, 18 Jan 2017 | Read review
“We had a standard double which had a nice sitting area, good size, not cramped”
 of 5 bubbles exploringwfamily, 14 Jan 2017 | Read review
5 of 5