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Cliff Castle Casino Hotel

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205 Reviews from our TripAdvisor Community

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There are newer reviews for Cliff Castle Casino Hotel
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Showing 204: English reviews
Phoenix, Arizona
Reviewed 1 October 2015

These are all outside corridor rooms; there were several pieces of broken furniture in my room; wifi signal was almost non-existant in building two; Continental breakfast was as basic as it gets- I passed and went to Sonic down the street.

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Helpful?
Thank Bob C
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Bob, Thank you for taking the time to send us comments regarding your stay with us. We value our guest's opinions and suggestions which helps us deliver the best overall hotel experience. The hotel is continually upgrading the guestrooms & public spaces and we can assure you that your next stay with us will exceed all of your expectations.

Reviewed 27 September 2015 via mobile

My husband and I needed a close get away to unwind and chose to visit Cliff Castle Casino. This was our first visit, and we had a wonderful stay. The attendants at the front desk were very accommodating to our needs, even getting a room ready earlier than check in time. We will definitely visit there again.

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Thank Pam O
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Pam, Thank you for taking the time to send us comments regarding your stay with us. The hotel staff and management strive to deliver an exceptional experience for each of our guest's. We will be sure to pass on your kind remarks to the hotel staff and management. We look forward to seeing you again during your next visit with...

Mesa, Arizona
Reviewed 21 September 2015

My Husband and I booked the WINE DOWN package for my birthday the last weekend of August. We have been to the casino (Our new AZ Favorite) but had never stayed at the hotel. The value of the package was FANTASTIC (and I know fantastic because I am a Concierge myself), so, here's how the trip went. HOTEL: Check-in: VERY...

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Thank ETTracey
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

We appreciate your feedback regarding your stay with us. The hotel staff and management work diligently to deliver an exceptional experience for each of our guests and we are thrilled to know that you enjoyed your stay. We apologize that the check in process did not exceed your expectations and we will certainly address this issue. We look forward to...

Phoenix, Az
Reviewed 29 August 2015 via mobile

Anything cooler when you live in Phoenix is nice! An hour away and 10 degrees cooler we pulled in literally right off I-17. We were able to check in early which gave us a little time to hit the pool and relax a bit before hitting the casino, which has a good bunch of things to keep you busy all...

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1Thank Matthew K
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Matthew, Thank you for taking the time to send us feedback regarding your stay with us. The hotel staff and management work diligently to deliver an exceptional experience for each of our guests and we are thrilled to know that you enjoyed your stay. We look forward to welcoming you back during your next visit to the Camp Verde /...

Reviewed 15 August 2015

We stayed there on Aug. 2nd. Accommodations were very average too poor. We left the next day and shortly after leaving my wife discovered that she had left her watch laying on the bed. We called back to the hotel, they said they would look, it took 4 calls, and each time we got the run around, finally we talked...

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5Thank jerryl44
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Jerry, We appreciate you taking the time to send us feedback regarding your stay. The hotel team strives to exceed all of our guest's expectations and we look forward to delivering a great stay to you on your next visit.

Kennewick, Washington
Reviewed 7 August 2015

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2Thank 481luv2travl
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Tucson, Arizona
Reviewed 16 July 2015

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1Thank naugle2015
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Sedona, AZ, United States
Reviewed 16 July 2015

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1Thank Fraya K
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Reviewed 14 July 2015 via mobile

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2Thank Elizabeth S
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Reviewed 8 July 2015 via mobile

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2Thank Scott R
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Close to it all! Whether you're coming up from the Valley, just passing through town, or looking to escape from your daily life, The Hotel at Cliff Castle is exactly what you're looking for. Spend the night playing, dining, and partying in the Casino, then take a load off and let us take care of you. With more than 80 rooms, we can accommodate you and your friends, and we're only minutes away from numerous local attractions such as Montezuma Castle, Montezuma Well, Sedona, and many other Verde Valley points of interest ... more   less 

Additional Information about Cliff Castle Casino Hotel

Address: 555 W Middle Verde Rd, Camp Verde, AZ 86322-8561
Region: United States > Arizona > Camp Verde
Price Range: £62 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cliff Castle Casino Hotel 2*
Number of rooms: 80
Reservation Options:
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Also Known As:
Lodge At Cliff Castle Hotel Camp Verde
Hotel At Cliff Castle
Cliff Castle Hotel
At Cliff Castle Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Cliff Castle Casino Hotel staff and other travellers.
6 questions
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Questions? Get answers from Cliff Castle Casino Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for first floor, closest to lobby....there's no elevator, and the only coffee is in the lobby”
 of 5 bubbles denisec978, 10 Mar 2017 | Read review
“unless you are able to get a king in the main hotel lobby area the other rooms are around back outside corridors and no elevator”
 of 5 bubbles 773orvals, 8 Oct 2016 | Read review
“all rooms are terrible”
 of 5 bubbles H154XProberts, 27 Aug 2016 | Read review
“Go for the suites ! There are also packages on their website with wine tasting... Try it !”
 of 5 bubbles 117marcf, 22 Aug 2016 | Read review
“Room 209 has no issues”
 of 5 bubbles mrst44, 10 Jul 2016 | Read review
5 of 5