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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Hotel staff booked another guest to our room and they tried to get into our room in the middle of the night. And yes they had access. Luckily or unluckily however you see it. We were in the room with the chain on. The staff...More
1 Thank Laura C
Response from Sean K, Guest Relations Manager at Cliff Castle Casino HotelResponded 29 June 2015
We apologize that your stay was unpleasant and can assure you that the issues mentioned have been completely resolved. The entire staff and management look forward to exceeding all of your expectations during your next visit.
Lobby of hotel was nice and the staff was friendly, but when we got to the room it went downhill from there. Very dark and dingy room with poor lighting. No microwave or refrigerator and no internet connections in the room. I went down to...More
Thank Ronald S
Response from Sean K, Guest Relations Manager at Cliff Castle Casino HotelResponded 2 July 2015
Thank you for taking the time to send us feedback regarding your stay with us and we apologize that your stay was less than satisfactory. Our goal is to deliver an exceptional experience for each of our guest's and we can assure you that...More
Just checked in. What a great place high in the mountains very clean it's two minutes away from the casino the rooms are clean the swimming pool looks great the service is wonderful they come in and clean your room every day I said a...More
1 Thank Pattybabe
Response from Sean K, Guest Relations Manager at Cliff Castle Casino HotelResponded 22 June 2015
The entire hotel staff and management would like to thank you for the compliments regarding your stay. We strive to deliver an exceptional experience for each of our guest's and look forward to exceeding all of your expectations during your next visit with us.
Spent two nights, friendly staff. Arrived early no problem with early checkin. We got ajoining rooms as requested. Nice, clean even had patios if wanted to sit outside. Complementy breakfast was above continental . Egg, sausage, waffle station, variety of breads to toast. Muffins, bagels,...More
2 Thank Travlady7
Response from Sean K, Guest Relations Manager at Cliff Castle Casino HotelResponded 9 June 2015
We appreciate your feedback regarding your stay with us. The hotel staff and management work diligently to deliver an exceptional experience for each of our guests and we are thrilled to know that you enjoyed your stay. We look forward to welcoming you back during...More
We arrived at the casino hotel around 9pm which was noted in our booking on memorial day. The casino was having a fireworks show that no one informed us about, where they close the road going to the hotel (unsure of why this is if...More
2 Thank Josh G
Response from Sean K, Guest Relations Manager at Cliff Castle Casino HotelResponded 28 May 2015
Thank you for taking the time to send us your comments regarding your stay. The hotel staff and management strive to deliver the best overall hotel experience for each of our guest's. The majority of comments about our hotel are very positive and your...More
US$77 - US$100 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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