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The Moat House

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Lower Penkridge Road, Acton Trussell, Stafford ST17 0RJ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (322)
Dining (55)
Room & Suite (49)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 03/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Travellers' Choice
The Moat House Staffordshire, an independent, family run hotel with four coveted AA stars....a unique and very special place. The luxury Moat House Hotel boasts a canal side location in the picturesque village of Acton Trussell. It extends a warm family welcome which guarantees industry leading professionalism and service. Whether your need is for accommodation, fine dining, a wedding venue or the best in corporate hospitality, our beautiful, historical buildings provide the perfect solution. Close to junction 13 of the M6 and within a short drive of Stafford, The Moat House combines a taste of history with leading-edge facilities and unrivaled service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Newspaper
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
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Room features
Room service
Safe
Seating area
Telephone
Coffee / tea maker
Flatscreen TV
On-demand films
Bath / shower
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English
1335Reviews10Q+A100Room tips
Traveller rating
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  • 41
  • 30
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Popular mentions
Caroline P wrote a review 9 Oct
London, United Kingdom138 contributions65 helpful votes
Visited with a former colleague for lunch last month & it was such a lovely day, weather-wise, that we dined outside overlooking the beautiful lake & pond & wildlife. There was a good choice on the lunch menu, albeit a tad pricey, but our food was tasty & the service very good from the pleasant staff. It's such a lovely location, right on the canal-side too. We didn't venture inside but did have a walk around the outside of the hotel & have to say, as beautiful a building as it is, it does need some attention now as the paintwork looked very tired. Perhaps plans are in place for this. All in all, we had a lovely time & just couldn't believe that the busy M6 motorway was just a couple of miles away.
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Date of stay: September 2021
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Karen W wrote a review 9 Oct
Lichfield79 contributions57 helpful votes
Celebrated an major birthday here and the staff were absolutely fantastic- made the event really special- they were so professional. The food was really good too, as a large part we ordered ahead and there was a great choice of dishes including vegetarian and vegan
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Date of stay: October 2021Trip type: Travelled with family
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Hilary P wrote a review 5 Oct
Droitwich, United Kingdom847 contributions342 helpful votes
Twelve us belatedly celebrated a mile stone birthday and had a very good time. I come here regularly and travel from Droitwich about five times a year to meet up with friends and celebrate various birthdays. This time we met for Sunday lunch. We had a great time and one of the group who hails from Yorkshire declared that he had the perfect Sunday Lunch because extra gravy was provided! The food was good and the service efficient. I like this place very much because apart from good food and good service the surroundings are lovely. I recommend the Moat House highly.
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Date of stay: July 2021
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mrsjf65 wrote a review 3 Oct
Stafford, United Kingdom9 contributions2 helpful votes
What an atrocious experience at The Moat House. The website is inadequate. I booked afternoon tea for an elderly relatives birthday and we were devastated when we arrived and you had no record of it and could not provide afternoon tea. I had phoned the day before to update the afternoon tea reservation and to confirm and nothing was said at that point. We had a standard meal as we were there and it was very mediocre. The service was appalling. Rushed when we were seated and never returned to. No one bought the bill. I had to queue at the bar to get and pay the bill like I was ordering a pint. Your Bar staff acted like they didn’t want me or themselves to be there and to be honest I am NOT surprised. It is over 5 years since I last tried The Moat House and now I know why I didn’t return. I had hoped it would improve but sadly not. Will not be returning.
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Date of stay: October 2021
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kt1979 wrote a review Sep 2021
swansea156 contributions86 helpful votes
My husband and I stayed here for one night in mid sept. The staff were very friendly and we could not fault the room (good size, comfortable bed, lovely bathroom). The breakfast was also very tasty. When we arrived there was a wedding evening party in full swing and i was a bit worried about the noise but we couldn't hear a thing in our room. We would definitely recommend this hotel to anyone and would stay here again.
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Date of stay: September 2021
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PRICE RANGE
US$128 - US$183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the moat house acton trussell hotel acton trussell, moat hotel acton trussell
LOCATION
United KingdomEnglandStaffordshireStaffordActon Trussell
NUMBER OF ROOMS
41
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Frequently Asked Questions about The Moat House
Which popular attractions are close to The Moat House?
Nearby attractions include Victoria Park (3.4 miles), Cannock Chase (2.4 miles), and German Military Cemetery (3.6 miles).
What are some of the property amenities at The Moat House?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Moat House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Moat House?
Yes, free parking is available to guests.
What are some restaurants close to The Moat House?
Conveniently located restaurants include The Post House Bar & Grill, Ayo Gorkhali, and Woodlands Restaurant.
Is The Moat House located near the city centre?
Yes, it is 0.3 miles away from the centre of Acton Trussell.
Are any cleaning services offered at The Moat House?
Yes, dry cleaning and laundry service are offered to guests.
Does The Moat House offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Moat House?
Many travellers enjoy visiting German Military Cemetery (3.6 miles), Ancient High House (3.6 miles), and Stafford Castle (3.5 miles).
Is The Moat House accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.