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Brookside Motel

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179 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Chicago, Illinois
2 reviews
Reviewed 3 weeks ago

Staff was great and rooms was very clean, Breakfast was nice hot Clerk on desk was very helpful and understanding. He showed us various point of interest which were great to visit. Service was lighting quick. Overall this place is best to stay in keystone. I will definitely come back and stay here

Helpful?
Thank rtahmedabad2
Minneapolis, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Around the edge of the door was poorly insulated (you could see around the cracks on the sides of the door to the outside) so the room was very cold when I stayed there. You can turn on the heater but it's so loud then it's hard to sleep! The beds and the construction of the room itself was quite... More 

Helpful?
Thank James T

Travellers are raving about these Keystone hotels

Menomonie, Wisconsin
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 weeks ago

This is a small motel that is clean and very reasonably priced. There was only one person on staff, but he did a good job of handling things. He was very friendly and accommodating. We needed ice for our cooler, and he delivered it to our room. We could not get the World Series on the television, and he worked... More 

Helpful?
Thank Becky H
Sheffield, United Kingdom
Level Contributor
102 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 28 October 2016

We wanted a cheap but comfortable place to stay for 1 night near Mt.Rushmore and this place fitted the bill perfectly. We were slightly apprehensive after reading some bad reviews here, but it was perfectly fine. The rooms are a bit basic, but have some nice little touches to brighten them up, bed was comfortable and it was clean. It's... More 

Helpful?
Thank David4758
Stevens Point, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2016

We stayed here during our visit to Mt. Rushmore. Price was unbeatable and review were good so that is why we picked this motel. We got our money worth. Staff was so friendly and helpful like 4-5 star hotel. Breakfast was good. Overall good experience.

Helpful?
1 Thank Nick B
Nick B, Manager at Brookside Motel, responded to this review

Thank you for such a nice review and for caring for our service we appreciate the efforts you liked and thank you for such a nice review and ratings. More 

Reading, United Kingdom
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 October 2016

Breakfast was very basic. The carpet in the room was very dirty and the TV reception was terrible - on closer inspection the aerial was barely connected into the wall. I managed to sort it myself. Don't think I got one of the new rooms.

Helpful?
Thank cygnusx
Nick B, Manager at Brookside Motel, responded to this review

First of all thank for reviewing The Brookside Motel and we are sorry for the issues it has been already shared with our employees and been taken care of. More 

Ashland, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 September 2016

very good service and must recommend the motel.Without doubt one of the favorite motel I stayed during my time in Keystone. Upon arrival we were warmly welcomed by the staff and manager.The staff was extremely friendly room was we are in with queen beds and it's very clean and nice with all basic amenities.very near from mt Rushmore we had... More 

Helpful?
1 Thank V4620UGmikeb
Nick B, Manager at Brookside Motel, responded to this review

Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 24 September 2016

The new owners were very nice and accommodating. You could smell fresh cut wood in the newly remodeled rooms. We stayed two nights and were actually sad about leaving. This place had the best prices and is right in the center of everything Keystone and the surrounding area has to offer. There are picnic tables behind the motel next to... More 

Helpful?
Thank mj a
Nick B, Manager at Brookside Motel, responded to this review

The 5 stars says it all it all hard work of our employees to make comfortable stay for all the guest and such a nice rating and description for each of the things provided for the motel is feels like cherry topping thank you so much for appreciating our efforts. More 

Level Contributor
4 reviews
Reviewed 24 September 2016

We were taking a quick trip on a tight budget. We wanted someplace cheaply priced where we could sleep and shower. This place fit those needs. It appeared that the room we had was recently updated. The flooring looked new as well as the paint on the walls. We had a king sized bed that I thought was reasonably comfortable.... More 

Helpful?
Thank William B
Nick B, Manager at Brookside Motel, responded to this review

Thank you for such a nice review on The Brookside Motel. I is good to see that our effort are being paid for. Thank you for giving in the detailed experience so the same can be shared with all staff members and really appreciate your valuable time given for detailed review. More 

Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 September 2016 via mobile

This is a tough one.... With some minor tweaks it would be easily upgraded from average to good. We had a king size room with yacuzzi and a little creek at the backporch. At first sight it looks clean but it wasn't really when you're spending a few more minutes. It's not that bad but so easily fixed if they... More 

Helpful?
2 Thank TrailerTrashCamper
Nick B, Manager at Brookside Motel, responded to this review

Hi ! Thank you for your review of your recent stay. I want to personally apologize for not meeting your expectations. Your concerns are our concerns ! I want to assure you that appropriate action has been taken and we have started giving extra training to our housekeeping to avoid this kind a issues in future. We are also looking... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast

Additional Information about Brookside Motel

Address: 603 Reed St, Keystone, SD 57751-2067
Region: United States > South Dakota > Keystone
Price Range: £50 - £139 (Based on Average Rates for a Standard Room)
Number of rooms: 27
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Also Known As:
Brookside Hotel Keystone
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Questions & Answers

Here's what travellers have asked, with answers from Brookside Motel staff and other travellers.
7 questions
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knoxville,tn.
5 months ago
Stanley, North Dakota
Punta Gorda, Florida
over a year ago
5 months ago

See all questions (7)

Questions? Get answers from Brookside Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Creek View rooms, Great staff, Nice hot breakfast, In center of keystone”
 of 5 bubbles rtahmedabad2, 14 Nov 2016 | Read review
“Stay in Rapid City instead.”
 of 5 bubbles A5860ZUjamest, 3 Nov 2016 | Read review
“they have nice room with jacuzzi”
 of 5 bubbles V4620UGmikeb, 29 Sep 2016 | Read review
“Rooms farthest from the road would be best, otherwise they are all acceptable.”
 of 5 bubbles 574scotth, 7 Sep 2016 | Read review
“If you are disabled make sure to ask for an accessible room there are stairs.”
 of 5 bubbles burgesssr79, 1 Sep 2016 | Read review
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