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The rooms are small with traces of mold growing around the ceiling corners. Half the lights bulbs in the room where blown. I finally got a maid to change them and the light over the dressing mirror promptly blew again suggesting bad wiring. The shower...More
I went with a bunch of my friends and honestly had the best time! This is my second time in Cuba, and really preferred this stay to the one in Camaguey. The front desk staff were useless, and the staff at the buffet were not...More
Bus ride to the resort was 2 hours but the rise was nice and were able to see some of the countryside, bus trip was shorter than the scheduled 3 hours. The hotel is very poor, very poor lighting at night. The area where I...More
1/ employees take care of employees first
2/ employees take care of their friends whether they are staying there or not
3/ Customer relations with any problems and employees will be the biggest liars in history refer to number one
4/ Customer rep for Hola...More
We wasn't happy with our first room on the first floor, very small, stink, air conditioner was very noise, we couldn't run it! Next morning I did ask the front desk to change our room, and they did!!!! Before anyone going, make sure you check...More
The drive from the Cienfuegos airport is 15mins, from Santa Clara airport is about 2 hrs. Along the beach area there are a few bars and restaurants within walking distance. The nearest town is about 20mins cost 10 cuc one... More
The drive from the Cienfuegos airport is 15mins, from Santa Clara airport is about 2 hrs. Along the beach area there are a few bars and restaurants within walking distance. The nearest town is about 20mins cost 10 cuc one way but the hotel bus shuttle goes every day at 9am to town and picks you at 1pm.
You can contact Lusia, she is very helpful, following is her info:
Luisa Vila Perez
Supervisora Hola Sun / Caribe Sol
Sucursal Havanatur Tour & Travel Centro