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Wailea Ekolu Village Resort

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Wailea Ekolu Village Resort
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136 Reviews from our TripAdvisor Community

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There are newer reviews for Wailea Ekolu Village Resort
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Showing 132: English reviews
Oceanside,Ca
Reviewed 20 November 2016

"Fantastic place. We've stayed at Ekolu Village 4 years in a row because we love the location . If the number of travelers would permit, I would stay at Tim and Carolyn's condo every time. They are very proactive and provide everything needed before arrival and check on you very soon after arrival. Any communication was answered within an hour...

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Thank HugoHackenbush
Eugene, Oregon
Reviewed 20 November 2016

The pictures on the internet did not reflect the type of unit we had. It was old & run down. Uncomfortable furniture, unit needs paint & has a terrible ant problem. The view and location were great. It was nice to have beach chairs to use.

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Thank cgk156
Redwood
Reviewed 11 November 2016

Beautiful place, very calm, quiet, nice views, lovely gardens, but not so clean bathrooms. Old cabinets and small kitchen. Very friendly staff. You can totally walk to the closest malls ( five minutes driving distance)

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Thank tedh963
Playa Del Rey
Reviewed 3 October 2016

We stayed in a 1 bedroom, 2 bath unit and were thrilled with it. The view was breathtaking and the condo was quite comfortable. The kitchen was lacking in some supplies but that is such a minor complaint and the closest thing to a negative I can think of. Cannot wait to visit again.

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Thank matthewhP6540ZP
DestinationResortsHI, Guest Experience Manager at Wailea Ekolu Village Resort, responded to this review

Aloha...thank you so much for posting your review. It was a pleasure reading that you enjoyed your visit and we appreciate the feedback regarding the kitchen supplies. I am glad you plan on returning and we look forward to welcoming you back. Mahalo, Matt Smith

Vaucluse
Reviewed 17 September 2016

It's located in a nice location and convenience is all you get.The room is dated and saw a big stain on the carpet. It felt like there's no update to the building/room done in the last ten years. It may be just me but I don't like fake plants. They collect dust and looks tacky. Staffs were nice tho. Its...

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Thank 993stephanh
DestinationResortsHI, Guest Experience Manager at Wailea Ekolu Village Resort, responded to this review

Aloha...Thank you for posting your review and sharing your feedback. It was disappointing to read that we fell short of your expectations and that your stay was less than perfect. Your comments are being shared with our housekeeping team as well as the Property Manager so we can work at correcting the concerns you brought up. Thank you again and...

Corona, California
Reviewed 14 September 2016

We stayed in #706, and it was great. Two bedrooms, two baths, fully furnished kitchen, a tv in every room. The view from the patio was great. If I ever go back, I would stay in the same place. The checkout was the easiest thing ever.

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Thank 444David444
DestinationResortsHI, Guest Experience Manager at Wailea Ekolu Village Resort, responded to this review

Aloha...Thank you so much for taking the time to post a review and share your experiences. We are thrilled that you enjoyed residence 706 so much, and hope you do get a chance to come back and visit us again. Mahalo, Matt Smith

Fremont
Reviewed 1 September 2016

Overall the location was desirable, very quite. However, needed better cleaning services. The bathrooms required better maintenance and upgrade. As far as value is average. Overall is acceptable for the experience. I will recommend to others.

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Thank bill2532016
DestinationResortsHI, Guest Experience Manager at Wailea Ekolu Village Resort, responded to this review

Aloha...We appreciate you posting your review and sharing your experiences. Your feedback in regards to housekeeping is being taken very seriously and we will be reviewing our standards with our housekeeping team. Thank you so much for the recommendation and hopefully we can welcome you back on a future visit. Mahalo, Matt Smith

Redwood City
Reviewed 23 August 2016

Place was well kept and clean, but we were disappointed when we first arrived at night - we only saw the golf course, not the ocean view advertised. Turned out much of the ocean was blocked by the golf course and the surrounding palm trees. We were able to see the ocean but it's less than 60% of the view,...

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1Thank 714agnest
DestinationResortsHI, Guest Experience Manager at Wailea Ekolu Village Resort, responded to this review

Aloha...Thank you for staying with us and for taking the time to provide your feedback. It was disappointing to read that one of our units did not meet your expectations. It is our goal for every guest to have a fantastic and memorable stay and I sincerely apologize that we did not deliver that experience for you and your family....

Castro Valley
Reviewed 20 August 2016

This was a 3.5 star condo. Def was not. More like a 2.5 star. Need to be remodel maybe it was just the unit we stayed in but def will not rebook. The kitchen was very shabby. The only thing that was new was the fridge and the beds were the worst type possible.

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Thank D4814EJjeremyl
Alamogordo
Reviewed 6 August 2016

We were very surprised and excited about how nice the house was compared to our expectations for what we paid. However, while it looks close to ocean, you probably don't want to do the walk more than once.

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Thank pippinnet
DestinationResortsHI, Guest Experience Manager at Wailea Ekolu Village Resort, responded to this review

Aloha...Thank you so much for posting your review and giving us such a fantastic rating. It was a pleasure reading that your accommodations exceeded your expectations. Congratulations on your recent marriage and my hope is that you come back to visit us on an anniversary in the future. Mahalo, Matt Smith

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Amenities

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
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Questions & Answers

Here's what travellers have asked, with answers from Wailea Ekolu Village Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a condo, not a hotel.”
 of 5 bubbles davemO9625ZV, 21 Mar 2017 | Read review
“Review each unit on the site and request your choice.”
 of 5 bubbles AuntieFunky, 1 Mar 2017 | Read review
“Check the location of the unit on the plan of the village - some units are close to the main road, while others overlook the golf course.”
 of 5 bubbles CatherineCB, 1 Dec 2016 | Read review
“I'd recommend a ground-floor room - and unit 1607 was great I'd recommend it!”
 of 5 bubbles 495brettf, 11 Apr 2016 | Read review
“Go for ocean view”
 of 5 bubbles DiveNutJC, 5 Mar 2016 | Read review
5 of 5