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Four Points by Sheraton Macae

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#6 of 21 Hotels in Macae
Certificate of Excellence
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Four Points by Sheraton Macae
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224 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Brighton, United Kingdom
Reviewed 2 weeks ago via mobile

Nothing special but does what it needs to do is clean, friendly staff and rooms are a good size with a views out to the beach. Only disappointing area being the food which was of a low standard for a country that has wonderful restaurants.

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Helpful?
Thank Manwering
Rio de Janeiro, RJ
Reviewed 4 weeks ago

This is a nicely located hotel close to the beach , the staff here are fantastic and food is very good,the room assigned to me was nice but the carpets were a little dirty and could do with a clean. Thanks Tom

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Thank _tkennedyarklow
Reviewed 20 October 2016 via mobile

It's an OK hotel. Room is decent and clean but you can see the carpets are old. Also the windows are blurry - not sure if unclean or just time! The bathroom also has old installations, there are rust stains on the toilet bowl, tiles on the wall ecc. The water pressure is very good despite the above - and...

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Helpful?
Thank Dana B
SilvaFabiana, coordenadora de recepção at Four Points by Sheraton Macae, responded to this review

Mrs. Dana, Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. We hope to have another opportunity to welcome you at Four Points by Sheraton Macaé. Best Regards, Fabiana Silva

Rio de Janeiro, RJ
Reviewed 7 May 2016

Comfortable hotel. A 4 star business hotel, nice bed. The suite is big enough if you need to stay longer in the city. It has a nice living room and a small kitchen for you convenience. The room is clean and neat.

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Helpful?
Thank Carlos Gustavo R
Thiago L, coordenadora de recepção at Four Points by Sheraton Macae, responded to this review

Prezado Sr. Carlos, Thank you for taking the time to write and share feedback from your most recent stay. Your guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. Also thank you for such flattering comments, as these are a lot of motivation for all our talents and help us...

İzmir, Türkiye
Reviewed 4 October 2015

I have stayed in Sheraton Hotels before and this hotel is not really felt like one. Its location is nice and you may have ocean view depending on your room location. The rooms are spacious. Cleanliness of the room was the biggest issue I had during my stay. Carpets, furniture and bathroom were showing signs of age and wear. There...

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Helpful?
Thank pasha_ksk
Thiago L, recepcionist at Four Points by Sheraton Macae, responded to this review

Dear Mr. Pasha, Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. I really apologize for the inconveniences and we are already taking actions in order to improve this service. Our goal is...

Maracaibo, Venezuela
Reviewed 2 October 2015

The Hotel is Fine, should be better as Sheraton sponsor. The Reception's attention is Ok keeping in mind you are in Latinoamerica. The bedrooms are good, some are betters than others, the best rooms are in front to the Beach with a beautiful view to Ocean. The food is Ok it is not extraordinary but you have assorted food for...

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Thank Lucasoto
Thiago L, Recepcionist at Four Points by Sheraton Macae, responded to this review

Dear Mr. Lucas, Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. I really apologize for the inconveniences and we are already taking actions in order to improve this service. Our goal is...

Aberdeen, United Kingdom
Reviewed 17 September 2015 via mobile

Nice bar and good views from the room but rather expensive for what you got. Breakfast was poor. If you are in town one of the better places to stay. Room was clean and bathroom well stocked. Had a few problems checking in but they got there eventually. Staff were excellent.

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Thank Jacqui W
ThamirisCoelho, Front Office Manager at Four Points by Sheraton Macae, responded to this review

Dear Guest, Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. We are already taking care of your comments in order to deliver a better service. We hope to have another opportunity to...

Split, Croatia
Reviewed 9 September 2015

Nice hotel but you can feel Brazilian way of work. Service should be improved. Internet was bad during my stay in this hotel. Hotel staff doesn't speak English very well which is not very good for hotel of this range.

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Thank JozzyT
ThamirisCoelho, coordenadora de recepção at Four Points by Sheraton Macae, responded to this review

Dear Guest , Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. We are already taking care of your comments in order to deliver a better service. We hope to have another opportunity...

New Delhi, India
Reviewed 8 July 2015

Basically I booked a room here as could not find another hotel which did online bookings in Macae (maybe due to my limited abilities). Got a room with ocean view and the view was fantastic. Highly recommend ocean-view. Check-in went smoothly. Cleanliness was definitely one of the issues, including that in the rooms. Clearly someone had used the toilet just...

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Thank Uttarakhandi
ThamirisCoelho, Gerente de recepção at Four Points by Sheraton Macae, responded to this review

Dear Guest, Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. We are already taking care of your comments in order to deliver a better service. We hope to have another opportunity to...

Reviewed 30 June 2015

I just returned from a trip to Brazil where i was able to visit both Rio and Macae. During my stay in Macae, I stayed at the Four Points by Sheraton. This was my second stay at this property and it was a good experience, just like the first time. The buffet dining at the hotel is great, with a...

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Thank shinnerbock
ThamirisCoelho, Gerente de recepção at Four Points by Sheraton Macae, responded to this review

Dear Guest, Thank you for taking the time to write and share feedback from your most recent stay. Your guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. Also thank you for such flattering comments, as these are a lot of motivation for all our talents and help us continue...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Four Points by Sheraton Macae

Address: Rua Dolores Carvalho Vasconcelos 110 | Bairo Gloria, Macae, State of Rio de Janeiro 27937-600, Brazil
Region: Brazil > State of Rio de Janeiro > Macae
Price Range: £43 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Macae 3.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Sheraton Macae
Four Points Macae
Macae Sheraton
Macae Four Points
Four Points By Sheraton Macae Brazil
Hotel Style:
#4 Business Hotel in Macae
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Macae staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Macae staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for sea view”
 of 5 bubbles _tkennedyarklow, 8 Nov 2016 | Read review
“Get a Bedroom above the 5th floor to have a Beautiful Sea view.”
 of 5 bubbles Lucasoto, 2 Oct 2015 | Read review
“Ocean view”
 of 5 bubbles Uttarakhandi, 8 Jul 2015 | Read review
“Definitely upgrade to a beach front room if at all possible.”
  • Room View
  • Room View
 of 5 bubbles shinnerbock, 30 Jun 2015 | Read review
“Ask for something facing the ocean.”
 of 5 bubbles bubba375, 23 Jun 2014 | Read review
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