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Chateau Tongariro Hotel

1,729 reviews
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Traveller (823)
Room & Suite (200)
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Overview
  • Excellent33%
  • Very good38%
  • Average18%
  • Poor7%
  • Terrible4%
Travellers talk about
“high tea”(191 reviews)
“chateau tongariro”(120 reviews)
“old world charm”(64 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (1,729)Write a Review
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522
558
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62
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All reviewshigh teachateau tongariroold world charmruapehu roomnew wingmain restaurantgrand old ladynew zealandnational parkafternoon teasconesdining roompihanga cafepiano playerlounge areagolf coursecelebration package
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11 - 15 of 1,531 reviews
Reviewed 1 week ago via mobile

We had planned our three week visit to NZ very carefully and one of the planned highlights was to be our stay at the Chateau whilst in the Tongariro National Park. It’s fair to say that this is a great building in a wonderful location...More

1  Thank Chris A
Response from ChateauHMGT, Front Office Manager at Chateau Tongariro HotelResponded 2 days ago

Dear guest, thank you very much for choosing Chateau Tongariro for your recent stay and for such a detailed review. It is regretful that your stay with us was not so pleasant and we do apologise for that. We have shared your feedback with our...More

Reviewed 1 week ago via mobile

We only stayed for one night to do the Tongariro Crossing. The place looks very fancy from outside as well as in the reception area and the lounge area downstairs. The room was ok. There was a dead bug on the wall, one of the...More

Thank Judith H
Response from ChateauHMGT, Front Office Manager at Chateau Tongariro HotelResponded 1 week ago

Dear guest, thank you very much for your recent stay with us. We appreciate your valuable feedback and look forward to welcome you again.

Reviewed 1 week ago

The Chateau Tongarirro is a grand old lady, and an icon for discerning travellers in the central North Island who are looking for a touch of elegance in an isolated area. Built in the late twenties, the building is visible some distance away on the...More

Thank windywombat
Response from ChateauHMGT, Front Office Manager at Chateau Tongariro HotelResponded 1 week ago

Dear guest, thank you very much for choosing Chateau Tongariro for your recent stay. We are delighted to hear that your stay with us was pleasant. We appreciate your valuable feedback and look forward to welcome you again.

Reviewed 1 week ago via mobile

I recently (2nd Feb) visited the chateau tongariro for high tea with 3 friends . I was looking forward to an upmarket experience but our experience definitely did not match this . I had booked for 1pm and when we arrived there was nobody to...More

Thank Val K
Response from ChateauHMGT, Front Office Manager at Chateau Tongariro HotelResponded 1 week ago

Dear guest, thank you very much for your recent visit to the Chateau Tongariro. It is regretful that your experience with us was not so pleasant and we do apologise for that. We have shared your feedback with our F&B manager who will deal with...More

Reviewed 1 week ago

The atmosphere is delightful but the service and the food offerings (particularly the baked goods including scones, macaroons, cake) were mediocre at best. The kitchen needs to improve their performance substantially. We spent more on this tea than most dinners so it was just disappointing.

Thank ColleenCO2015
Response from ChateauHMGT, Front Office Manager at Chateau Tongariro HotelResponded 1 week ago

Dear guest, thank you very much for your recent visit to the Chateau Tongariro. We have shared your valuable feedback with our executive management who will deal with this accordingly. We apologise for any inconvenience and look forward to welcome you again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Pool
Free Internet
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Golf course
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$93 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (823)
Room & Suite (200)
Dining (79)
Pool & Beach (6)
Business Centre & Event Rooms (9)
Family and Play Areas (8)
Questions & Answers
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telzangel
30 November 2016|
AnswerShow all 4 answers
Response from Guido P | Reviewed this property |
Yes it does
0
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Room Tips
"You can drive up to the front door to offload rather than haul up from the car park."
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"To cool off your room, open a window."
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"Rooms in Old Wing May Not be Updated. New Wing Rooms are Beautiful, Modern"
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"Stay away from this property until it's been renovated."
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