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All reviewsone nightlake mathesonmt cooknew zealandrooms are modernhot watersouth islandclose to townsmall kitchenettetwo nightsviews of the mountainsfresh milkshort drivethe main roadspa bathquiet locationnice room
Comfortable, spacious room with a tidy kitchenette which has ample cooking supplies. On checking the staff member provided a map of the area and recommended things to see and do - everything he suggested was terrific and it was good to see the staff go...More
Management response:Responded 1 week ago
Thank you for your time to sharing your stay experience with us.
We are pleased to hear you enjoyed you trip in Fox Glacier and crossed out the bucket lists.
We would love to seeing you in the future,
Neat and tidy family accommodation in fox glacier. Rooms had everything you needed. Manager was lovely and very helpful with everything. Close to the town cafes. Will stay on next visit to New Zealand.
Management response:Responded 1 week ago
Thank you for your time to sharing your stay experience with us. We are glad to hear you enjoyed your stay in Fox Glacier with us.We look forward to welcoming you the next time while you visit the glacier region.
Very friendly and welcoming and obliging - nothing a problem - great knowledge of the area and recommemdations were well worth folliwing clean and cosy room - fantastic views - would definitely return and highly recommend
Back again for our 2nd stay, Wiley was great ( he even had a bottle of red and note for a birthday ) !!
Very clean rooms in excellent condition, great views of the snow capped mountains ( when clear).
We will be back again!!...More
Thank Neil B
Management response:Responded 17 July 2018
Hello Mr Baker
We do appreciate you taking time to share your stay experience in Fox Glacier.
We were glad that the weather got better on your arrival and hope you enjoyed the wine with the views. We would certainly like to welcoming you the...More
Friendly staff, nice clean room. We arrived at night and were amazed at the view the next morning. Breathtaking view of the mountain right outside the window. Very good location just a few mins drive from Lake Matheson and fox glacier viewpoints.
Thank Shamus C
Management response:Responded 27 June 2018
Thank you for taking time to share your stay experience with us. We are proud to be surrounded by the beautiful views and hope you have a good stay in Fox Glacier.
Free wifi when booking direct 25 spacious ground floor units.Four star plus qualmark rated with views from every room of Mt Cook and Mt Tasman. We have a large back lawn for your enjoyment. Our property is located ...Moreon Cook Flat Road so we avoid the noise from State Highway 6 that runs through the main town. So no traffic noise or late night bar noise. Sleep in peace with only the views to keep you awake.Studio, Spa and Family units all designated non-smoking, serviced daily, microwave kitchenette with cooking facilities, tea/coffee,32 inch LCD tv's with Satellite television, electric heating , electric blankets, phone, wireless internet available, ironing facilities, cot/highchair available, continental breakfast available, guest laundry, 900 metres to cafes and tour operators. All major credit cards accepted. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from sunsetmotellers | Property representative |
Thank you for your question. I'm not sure why this has come up now when you stayed in 2012. I can't find any reviews on tripadvisor from you. As you can imagine many things have been replaced, changed or fixed in 5 years... More
Thank you for your question. I'm not sure why this has come up now when you stayed in 2012. I can't find any reviews on tripadvisor from you. As you can imagine many things have been replaced, changed or fixed in 5 years. Everything you have mentioned has not really been an issue. In regards to beds everyone has their own preference with how firm the mattress is etc.
Doing your own dishes is more of a consideration, but our cleaners check these dishes every day when the rooms are cleaned. This is standard over all motels in New Zealand and the world. We have never had a complaint or issue raised with any health inspectors for this.
Questioning the other reviews we have had with high scores is a little disappointing. All of our reviews are given by guests and not paid for or enticed by us in any way.
As we don't have your details other than your name on tripadvisor I have no way to look back at your booking.
Not sure why this has been brought up 5 years later. If we had been told of the issues during your stay things could have been remedied easily.