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Te Waonui Forest Retreat

Traveller (295)
Room & Suite (97)
Dining (37)
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Travellers' Choice 2018 Winner
Certificate of Excellence
Luxury hotels in New Zealand don't get any better than this! Nestled amongst native West Coast rainforest at Franz Josef is a very special five-star Qualmark rated retreat. Designed with utmost care of its precious environment, guests at Te Waonui Forest Retreat will find themselves encircled by rainforest and accommodated in natural and sustainable luxury. Te Waonui Forest Retreat promises all its guests a truly unique and memorable experience. At one with nature, the five-star Qualmark rated Te Waonui Forest Retreat is the ultimate coming together of luxury escape and environmental awareness. Great care has been taken to ensure this exceptional forest retreat steps lightly upon the earth, from the organic cotton bedspreads to its recycled local building materials. Discerning travellers will appreciate the hotel’s attention to detail, which starts with attentive personal service upon arrival, and continues throughout all the hotel facilities and every aspect of your stay. As our guest you will enjoy exceptional quality and service, including: Luxuriously appointed guest rooms, generously proportioned and featuring the highest standard of room amenities, such as your personal pillow menu, natural wool mattress underlay, and high speed Internet access. Dining among the tres in ‘The Canopy’ restaurant, and savouring quality local cuisine, including an indulgent five-course degustation dinner. Innovative, environmentally sustainable architecture and building materials that create a healthy, warm and quiet haven for you to enjoy. Easy access to many excellent local attractions, including the Fox and Franz Josef Glaciers, just minutes away.
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Property amenities
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Great View
Charming
HOTEL CLASS
Reviews & more
802Reviews
312Photos
6Q+A
100Room tips
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Popular mentions
We only got to spend one night in this beautiful place. Quiet, with all rooms looking into the rain forest and - what luck - it rained. What a perfect place. The rooms are lovely and well-appointed. Some are quite far from the front desk, if that's a concern. The beds are
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Response from Richard B, General Manager at Te Waonui Forest Retreat
Responded 4 days ago
Dear Phreddiva Thank you for taking the time to give us your valued feedback and high rating. Glad that you enjoyed all aspects of your stay at Te Waonui Forest Retreat. Yours sincerely Richard
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+4
My wife and I were booked into this hotel for 2 nights, including dinner on the first night. At reception we were booked in quickly and a helpful young man came and unloaded our luggage and took it to our room, which was large, clean and well set out. The bed was very
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Response from Richard B, General Manager at Te Waonui Forest Retreat
Responded 4 days ago
Dear BrockhallBob Thank you for your kind words and rating. Yours sincerely Richard
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+3
Te Waonui is a large lodge by the Franz Josef glacier. While I wouldn’t classify it as a luxury lodge, it is very comfortable with very helpful staff. It has a nice dining room with outdoor seating. The dinner menu is small, which is not ideal when you stay for more than one
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Response from Richard B, General Manager at Te Waonui Forest Retreat
Responded 1 week ago
Dear LarchFoodie Thank you for taking the time to give us your post-stay feedback. Yours sincerely Richard
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Based on the photos and the price-tag you might think this is a luxury retreat. It falls short. For what we paid I have to say we were fairly disappointed. This was by far the most expensive place we stayed during our three-week trip through New Zealand, and not even close to
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Response from Richard B, General Manager at Te Waonui Forest Retreat
Responded 1 week ago
Dear Roeshan Sincerest apologies. Why did you not raise these issues as and when they occurred? Nicolaas, Canopy Restaurant Manager ("major highlight") enquired on both days as to your overall impression and stay at Te Waonui Forest Retreat. I personally remember introducing myself at the time and wishing your son a happy birthday, another perfect opportunity for these problems to be raised and resolved there and then by Hotel Management. Yours sincerely Richard
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The Te Wanoui Retreat likes to think of itself as a luxury hotel but it is not there yet. Whoever heard of a luxury hotel asking guests to do their own laundry and pay a fee for it? Where does the spa's masseuse double as a waitress? I could add more but instead prefer to focus
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Response from Richard B, General Manager at Te Waonui Forest Retreat
Responded 1 week ago
Dear Jules060617 Similar to supermarkets waging war on single-use plastic bag consumption by charging. Attaching a cost to electricity and water consumption associated with guest washing and tumble-drying was a decision made at Te Waonui Forest Retreat around three years ago. Whilst all waged employees of our Hotel have a primary area of responsibility it is not uncommon for employees to pick up extra shifts in other departments which I am surprised to read you took exception to. Yours sincerely Richard
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This is the view from our room to our outside private patio.
Hidden forest
Rain forest in middle of hotel
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12345620
Best to check with the property directly.
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No idea, contact them direct?
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It looked pretty empty during breakfast so perhaps reservations are not necessary.
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Is the degustation worth it do you get wines ? Seems like about $150 pp
Dear Tigers4Me Our normal Five Course Degustation price is $130 which excludes wines/course. Yours sincerely Richard
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Are there any special menus or activities on Christmas?
Dear Out-of-SF Apologies for my belated response. Yes, we will be offering a traditional Christmas dinner on 25 December 2015. Please discuss with me your preferred activities during your time with us and I would be more than happy to assist with a personalised itinerary over this period, Yours sincerely Richard
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12
"Choose another hotel and save a lot of money - this one isn't worth it."
"We enjoyed a ground-floor room"
"A room with a terrace and jungle view is the best!"
"This hotel is surrounded by greenery so all rooms are good."
"Ground floor rooms are said to have the best views. Rooms near 1119 are very noisy during nighttime hours."
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12345620
PRICE RANGE
US$550 - US$730 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
te waonui forest retreat hotel franz josef
LOCATION
New ZealandSouth IslandWest Coast RegionWestland National Park (Te Wahipounamu)Franz Josef
NUMBER OF ROOMS
100
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