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The Terrace Motel

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279 Reviews from our TripAdvisor Community

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Showing 263: English reviews
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San Francisco, California
Reviewed 2 days ago NEW

What gives this motel 5 stars is their honesty and integrity, in addition to their location and friendliness. The rooms are clean and comfortable. If you are going to fly over the glacier in a chopper, be sure to book through the motel as you will receive a discount. Also, at night the staff will lead a walk to see...

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Helpful?
Thank Bill B
Reviewed 5 days ago NEWvia mobile

This motel is in a great location. The staff are helpful and very friendly. One of them even brought freshly baked scones to our room. The rooms are comfortable and handy for shops and restaurants. Take the helicopter ride up to the glacier for a day to remember.

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Helpful?
Thank JanRickBeeches
Tom S, Manager at The Terrace Motel, responded to this review

Hi Jan Thank you for taking the time to write a review. We are very happy to hear you enjoyed your stay and our location. I am glad you enjoyed your helicopter flight and hope we were able to get you a discount on your trip. I hope the rest of your holiday goes well. Regards Logan

Raleigh, North Carolina
Reviewed 1 week ago

We had a lovely room that was bright and airy. One bonus is that you park next to the door of your room. The room was spotless with efficient food prep area and a lovely bath. The staff was especially nice when we arrived.

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Helpful?
Thank windsorsmom
Tom S, Manager at The Terrace Motel, responded to this review

Hi Windsorsmom Thank you for taking time to write a review. The team and I are really happy to hear you enjoyed your stay. We hope you are able to come back and stay with us in the future - when you do our best rates are on our own website. We hope the rest of your holiday goes well....

Minneapolis
Reviewed 1 week ago

We had a great stay at the Terrace. Right after we got settled in our room, the front-desk person came around with fresh, warm scones in a basket, plus butter and jam. In the evening, we went along on the free glowworm hike with Emily, just behind the hotel on the Callery Gorge Walkway. We saw lots of glowworms in...

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Helpful?
Thank seaburytraveler
Tom S, Manager at The Terrace Motel, responded to this review

Hi Seaburytraveler Thank you for taking the time to write a review. We are very happy to hear you had a great stay and hope you are able to come and stay again, when you do book direct on our website for our best prices. We hope you enjoy the rest of your holiday. Regards Logan

Sydney, Australia
Reviewed 2 weeks ago

Location excellent. Showers Hot and Strong. Bathroom towels and toiletries spot on. Bed comfortable and large. Kitchenette well stocked with equipment. Kitchenette capable to cook a big meal. WI FI unlimited, reasonably stable, fast. Room bright cheerful clean and fresh. Highly recommended.

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Helpful?
Thank VANS_HH
Tom S, Manager at The Terrace Motel, responded to this review

Hi Vans_HH Thank you for taking the time to write a review. We are really happy to hear you enjoyed your stay with us and would recommend us to other travellers. We hope you are able to come back and stay with us again (when you do our best prices are by booking direct on our website). We hope the...

Dunedin, New Zealand
Reviewed 4 weeks ago

Great stay. This Motel has the big things down - clean, kitted out well etc as well as the small things - scone at dusk, accommodating and super friendly staff.. Great location, walking distance to spa, shops etc Recommend to all.

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1Thank herringwal
Tom S, Manager at The Terrace Motel, responded to this review

Hi Herringwal Thank you for taking the time to write a review. Myself and the team are very happy to hear you enjoyed your stay. We hope you are able to come back to Franz Josef again one day (when you do our best rates are on our website). We hope the rest of your holiday goes well. Regards Logan

London, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed here for two nights with my husband. Lovely place, very clean and comfortable. The staff could not have been more helpful, one of them popped over with freshly made scones when we arrived. Very friendly and knowledgeable about the local area, plus a free glow worm walk in the evening. Only thing worth noting is that there are only...

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Helpful?
Thank emohhhhhh
Tom S, Manager at The Terrace Motel, responded to this review

Hi Emohhhhhh Thank you for taking the time to write a review. We are happy to hear you enjoyed your stay and our location. Most of our rooms have 2 hotplates and a microwave although we have three smaller rooms (still king beds and bigger than many rooms in town) which I believe you stayed in which don't have microwaves...

Lake Ariel
Reviewed 4 weeks ago via mobile

This is a great motel in an excellent location. The room was plenty big,clean and very comfortable. The staff was fantastic! They even offered a free glow worm tour in the evening(it is just a short walk from the motel). Easy walking distance to all the restaurants/bars/grocery in the village.

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1Thank lakehead77
Tom S, Manager at The Terrace Motel, responded to this review

Hi Lakehead77 Thank you for taking the time to write a review. We are happy to hear you enjoyed your stay and hope you are able to stay again. We hope the rest of your holiday goes well. Regards Logan

Reviewed 17 January 2017 via mobile

Good location in centre of town Helpful staff and fresh scones for afternoon tea were a nice touch Good laundry facilities and heater in room, appreciated after getting soaked on walk to glacier face Recommend to others

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Thank Anthony C
Tom S, Manager at The Terrace Motel, responded to this review

Hi Anthony Thank you for taking the time to write a review. The team and I are very happy to hear you enjoyed your stay and happy to hear you made it up to the Glacier even if it was raining. We hope you are able to come to Franz Josef again and stay with us - for our best...

Reviewed 14 January 2017 via mobile

We stayed as a couple with a friend. The bigger bedroom was small so had to leave our luggage in the living room. Our friends room had two singles so it was ok. The staff where very friendly and welcoming, they even dropped fresh scones around to every room. The town is small and it's located at the heart of...

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Helpful?
Thank Aideen B
Tom S, Manager at The Terrace Motel, responded to this review

Hi Aideen Thanks for taking the time to write a review. We are happy to hear you enjoyed your stay. We have a variety of 2 bedroom options and I think the one you stayed in the the one with the smallest bedroom - although it does have a built in wardrobe. If you are coming back via our website...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
  • Suites
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Terrace is the closest Motel to the centre of Franz Josef Village, yet on a quiet side street. The 4 star Terrace Motel offers views of snow capped mountains and the Croz Glacier from its grounds. Unlimited Free Wi-Fi and free on-site parking are included. The Terrace offer Hotel style rooms along with rooms with cooking facilities, next to reception is a quiet restaurant operated by two of Franz Josef most experienced restauranteurs. The Terrace is the closest Motel to Franz Josef's free Glow Worm Caves and Franz Josef Kiwi Bird Centre where guests can experience New Zealand's national bird up close. The Terrace offers spacious ground floor accommodation with electric blankets and electric heating, flat-screen Televisions, tea/coffee making facilities and all en suite bathrooms, some feature a Spa Bath. Guests have a choice of studio's or spacious 1 and 2 bedroom apartments. Most rooms features stove tops and microwaves along with a dining area (please note Hotel style rooms offer tea / coffee and breakfast making facilities only). All rooms are serviced daily. Guests have access to shared laundry and barbecue facilities with outside tables and chairs. The tour desk can organise a range of activities including discounted helicopter flights, hikes, kayaking, horse treks and glacier walks. ... more   less 

Additional Information about The Terrace Motel

Address: 15 Cowan Street, Box 44, Franz Josef, Westland National Park (Te Wahipounamu), New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Price Range: £63 - £224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Terrace Motel 4*
Number of rooms: 11
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Franz Josef
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Questions & Answers

Here's what travellers have asked, with answers from The Terrace Motel staff and other travellers.
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18 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms look good.”
 of 5 bubbles windsorsmom, 16 Feb 2017 | Read review
“rooms with views of mount cook spectacular”
 of 5 bubbles nursenancy2013, 26 Dec 2016 | Read review
“Not a big place so all rooms OK!”
 of 5 bubbles Parkdale-Beach, 26 Dec 2016 | Read review
“Any room will be ok”
 of 5 bubbles Ferdy1944, 19 Oct 2016 | Read review
“We had room 17, Mountain View Studio room, really great view and very large room.”
 of 5 bubbles NelsonSunlovers, 24 Aug 2016 | Read review
5 of 5