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Franz Alpine Retreat

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Franz Alpine Retreat
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283 Reviews from our TripAdvisor Community

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Showing 272: English reviews
London, United Kingdom
Reviewed 19 February 2014

The quality of the units was exceptionally high,and Jennifer and David could not have been more helpful or friendly. The location is a little out of town and is very peaceful with nice views of the hills. Our only disappointment was the heli hike was cancelled because of the weather,but we managed to walk to the glacier which was great...

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1Thank pmole
Jennifer F, Manager at Franz Alpine Retreat, responded to this review

Thank you so much for the review! It was an absolute pleasure to have you as our guest, sorry we could not fix that rain problem, happy you got out anyways to see the glaciers and make the most of your time.

London
Reviewed 18 February 2014

Great value accommodation providing the convenience and practicality of a motel/self catering apartment with the added bonus of the little touches you would expect from a hotel. The two bedroom cabin we had was spacious and attractively furnished. We were only here for one night but it would make a great base for spending a few days exploring the glaciers....

Review collected in partnership with this hotel
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Thank Instapav
Jennifer F, Manager at Franz Alpine Retreat, responded to this review

Thank you James for the wonderful review, it is very appreciated. Your family was lovely to have stay with us, of course I was more than happy to assist you however possible. Hoping the rest of your vacation and visit with family was wonderful!

Kenai, Alaska
Reviewed 12 February 2014

This proved to be a good choice for two couples traveling together. It was quiet, comfortable and clean. We each had our own bedrooms and shared a bath. We cooked our dinner after going to the hot pools for a soak.

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Thank Patricia S
Jennifer F, Manager at Franz Alpine Retreat, responded to this review

Thank you Patricia for taking the time to write this review, it is appreciated. We are glad you enjoyed your retreat on a West Coast wet evening, the Hot Pools are definitely a lovely place to relax and enjoy the rainforest in that weather

Cambridge, Canada
Reviewed 11 February 2014

I arrived on a bus and found that I was outside of town with no transportation. Not to worry, the manageress offered to drive me into town to a restaurant that supplied a shuttle back to Franz Alpine Retreat. I wasn't very enthusiastic as I was very tired after travelling all day. Then she offered to take me to the...

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1Thank Keith K
Jennifer F, Manager at Franz Alpine Retreat, responded to this review

Keith, it was such a pleasure meeting you! thank you so much for the lovely review, we hope the rest of your trip went well and you enjoyed your time in Australia as well.

Auckland Region, New Zealand
Reviewed 9 February 2014

We stayed one night and the views were great. Our cabin had a few minor issues such as a sticking drawer and damaged blinds. The site itself felt a little unfinished and could do with some polish for the money. The staff were lovely and really friendly.

Review collected in partnership with this hotel
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Thank Charlotte S
Jennifer F, Manager at Franz Alpine Retreat, responded to this review

Thank you Charlotte for the review. We appreciate your feedback on our chalets, we are currently working on these minor issues, we hope you enjoyed the rest of your vacation.

London, United Kingdom
Reviewed 28 January 2014

Stayed here for 2 nights in Nov 2013. The chalet was very clean, modern and a great size. Good position for the glacier and all the places to eat and drink in town. 2-3 mins in a car. 1 of our party left his boots in our previous hotel. they went out and borrowed a pair for our early morning...

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1Thank kevin b
Jennifer F, Manager at Franz Alpine Retreat, responded to this review

HI Kevin, thank you so much for the review it is appreciated. Happy you were all able to get out and experience the glacier comfortably, and enjoyed your stay with us.

Coffs Harbour, Australia
Reviewed 23 January 2014

We booked this after seeing trip advisor reviews and it was everything we could have hoped for at the price. We had 2 x 2 bedroomed chalets for 8 adults. The accommodation was modern spacious, comfortable, clean and Jennifer and her partner were both extremely helpful and very friendly. If you stay there ask about the complimentary Hummer transport offered...

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Thank John B
Jennifer F, Manager at Franz Alpine Retreat, responded to this review

Thank you for the review John! Your families were so much fun to have stay with us, so happy we could help you experience the best Franz has to offer. Hope you got some great photos on the Heli tour :) If ever you or family/friends pass through Franz be sure to let me know, we will take good care...

Wanaka, New Zealand
Reviewed 19 January 2014 via mobile

Modern nice tidy accommodation, the host was super friendly and really helpful. Free wifi was a nice change. A quiet peaceful quiet setting about 5ks from town, individual roomy chalets, separate bedrooms and a large living area, great family accommodation.

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Thank Paul R
Jennifer F, Manager at Franz Alpine Retreat, responded to this review

Thank you for the review Paul, it is appreciated. It was a pleasure having your family stay with us, hope you enjoy the rest of your vacation.

Masterton, New Zealand
Reviewed 15 January 2014

This was a great place to stay. The managers were extremely helpful and friendly and the unit was clean, spacious, quiet and comfortable. It's a short trip by car to the glacier and to the village so very convenient. We loved staying here and would totally recommend it. It was also very reasonably priced.

Review collected in partnership with this hotel
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Thank Belinda I
Jennifer F, Manager at Franz Alpine Retreat, responded to this review

Thank you for the review! We are glad you enjoyed your stay with us and the chalets offered a comfortable home for your stay in Franz. Being a short drive from town we find really allows guest to take a break from the touristic bustle, happy you felt the same. Enjoy the rest of your travels!

Brighton, United Kingdom
Reviewed 15 January 2014

We arrived in the afternoon of a beautiful day and we were met by the receptionist - Karri (I think that was her name), she was most helpful and polite. The kitchen was fab and the welcome basket was a very nice touch as were the bathroom toiletries. A short drive to the main town with the shops and restaurants...

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Thank cjmarshall87
Jennifer F, Manager at Franz Alpine Retreat, responded to this review

Thank you for the review! We are so happy you enjoyed your time in our beautiful Franz Josef and glad Carri made you feel at home. Let us know if ever you visit Glacier country again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Franz Alpine Retreat gives you the perfect retreat in the most beautiful location this country has to offer. Whether you are travelling alone, as a group or a family, it has personalised facilities that fully immerse you in the surrounding environment.Franz Alpine Retreat has been purpose built with facilities that allow you to feel at home, relax, do your own thing and ultimately enjoy the breathtaking environment around you. Our chalets can sleep up to 5. Chalets are equipped with full gas cooking, kitchen - dining room, electric blankets, SKY + Freeview, Wireless Internet, Phone & insect screens. Other facilities within the complex DVD library, BBQ, full laundry facilities, continental breakfast.A perfect place to stay - your home away from home! ... more   less 

Additional Information about Franz Alpine Retreat

Address: 2 Donovan Drive | State Highway 6, Franz Josef, Westland National Park (Te Wahipounamu) 7886, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Price Range: £94 - £237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Franz Alpine Retreat 4*
Number of rooms: 9
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Also Known As:
Franz Alpine Retreat Hotel Franz Josef
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Questions & Answers

Here's what travellers have asked, with answers from Franz Alpine Retreat staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We showed up unannounced and got a good deal so; do you chance it or not to book or wing it???? LOl.”
 of 5 bubbles maxannie, 11 Mar 2017 | Read review
“Book early and enjoy the peace and quiet and the views”
 of 5 bubbles C7824UVjohnn, 7 Oct 2016 | Read review
“This was a hotel but motel units.”
 of 5 bubbles BeverleyW186, 19 Sep 2016 | Read review
“Room 6 has great views from the living room.”
 of 5 bubbles 638beccag, 27 Aug 2016 | Read review
“All the same.”
 of 5 bubbles Racheloise, 20 Aug 2016 | Read review
5 of 5