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Hilton Garden Inn Macon / Mercer University

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Traveller (10)
Room & Suite (22)
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Certificate of Excellence
About
Location
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Service
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Certificate of Excellence
The Hilton Garden Inn Macon/Mercer University hotel is located on the Mercer University campus, minutes from Interstate 75 and historic downtown Macon. Enjoy spacious guest rooms at our hotel in Macon, GA when you're visiting Mercer University for Parents Weekend, graduation, homecoming or sporting events. If you’re traveling to Macon for business, you'll find we’re conveniently located near many businesses such as Boeing, Georgia Power, Kumho Tire and more. Enjoy complimentary WiFi, 24-hour business center, fitness center and outdoor pool. Prepare for your day with a cooked-to-order breakfast or have a relaxing evening with friends and family in The Garden Grille® & Bar. After a day of work or touring all that Macon and Mercer University has to offer, our goal is to make your stay better and brighter.
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Property amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Paid Internet
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quiet
Mid-range
HOTEL CLASS
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Reviews & more
757Reviews
56Photos
4Q+A
55Room tips
Traveller rating
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  • 165
  • 60
  • 19
  • 21
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  • English
Popular mentions
I enjoyed my stay. The best was a little worn down, causing my back to hurt. My room was clean but when the maid came to clean the room the next morning, she did not clean good. Only made the bed and lightly cleaned the rest room. The staff was super nice.
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Review collected in partnership with Hilton Garden Inn
Response from HGIMacon, General Manager at Hilton Garden Inn Macon / Mercer University
Responded 2 days ago
I am glad to hear that you enjoyed your stay with us but I am disappointed that we did not exceed your expectations. We replaced all of our mattress in 2018 so I am not sure what happened with your bed. Please reach out to me at the hotel so I can discuss this with you in more detail. I do hope you give us an opportunity to serve you again. Hospitably, Jonathan Andre
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Hotel's Favourite
highly recommend this location. Close to lots of attractions. Easy check in and out. Very clean. Staff was very helpful. Room was clean as well as bathroom. Wi-Fi service was a little spotty and slow.
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Review collected in partnership with Hilton Garden Inn
Response from HGIMacon, General Manager at Hilton Garden Inn Macon / Mercer University
Responded 4 weeks ago
Thank you for taking the time to review your recent stay with us. I am glad to hear that everything was in order for you and that everything was clean. I am concerned by your internet issues as we have recently upgraded our internet service. I will definitely check into this. Please do come back and see us again soon. Hospitably, Jonathan Andre
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Excellent place to stay. Love the staff. Restaurant excellent. My home away from home. Looking forward to my next visit. Easy off and on the interstate. You can’t ask for better value and service. You will not be disappointed.
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Review collected in partnership with Hilton Garden Inn
Response from HGIMacon, General Manager at Hilton Garden Inn Macon / Mercer University
Responded 2 days ago
Thank you so much for taking the time to share your experiences at our hotel with the TripAdvisor Community. It means a lot to us when guests take the time to recommend our hotel. I am glad to hear you have found your Home Away From Home with us. We look forward to welcoming you back during your next visit. Hospitably, Jonathan Andre
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HGI Mercer campus consistently provides great service every year. I take 20-25 people to this property for a conference every year. For 6 years they have met and exceeded expectations. Staff is friendly and helpful, property is clean and feels very safe on the Mercer campus.
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Review collected in partnership with Hilton Garden Inn
Response from HGIMacon, General Manager at Hilton Garden Inn Macon / Mercer University
Responded 2 days ago
Shane, I am glad that everything has worked out for you on your business conferences. We strive for consistency and it sounds like this is something you have experienced over the past few years. Thank you for taking the time to share your experiences with the TripAdvisor Community. We look forward to welcoming you back next year! Hospitably, Jonathan Andre
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This was a very pretty inn. The staff was very responsive to any and all questions. It was very easy to get into and out of. It was only a hop and skip to the auditorium. The downtown area was SO pretty with all of the Christmas lights and music!
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Review collected in partnership with Hilton Garden Inn
Response from HGIMacon, General Manager at Hilton Garden Inn Macon / Mercer University
Responded 2 days ago
Kimkats000, I am glad you were able to enjoy yourself on your recent trip to Macon and that the staff took good care of you. The downtown Christmas light show was something new that was added last year and they added to it and improved it for 2018. You will have to plan a trip to come back in 2019 to see the even bigger light show downtown. Hospitably, Jonathan Andre
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Suite entrance
Bringing the bride her dress.
Photo provided by managementHilton Garden Inn Macon / Mercer University
Double Queen Guestroom
Photo provided by managementHilton Garden Inn Macon / Mercer University
Spacious Work Space with Ergonomic Herman Miller Chair
Photo provided by managementHilton Garden Inn Macon / Mercer University
King Guestroom
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are pets allowed
Service animals only. There is a pet friendly hotel 19 miles away. The hotel is Home2 Suites by Hilton Macon I-75 North.
0 votes
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Are there ironing boards and mini fridges in the rooms?
Yes they have both. Beautiful hotel. Very helpful staff. Would definitely stay there again.
1 vote
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Are you allowed to smoke outside on the property?
If I'm not mistaken, I believe I saw two gentlemen smoking outside near the pool/patio area. I'm assuming management did not have a problem with it.
1 vote
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Do you have a jacuzzi suite
I am not sure. Calling the property is your best bet.
0 votes
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"Possible check into a room in the middle of the hallway."
"hard to say - I had asked for a room with a view, but it sure didn't turn out that way."
"Don't eat breakfast in the lobby it $10.95 per person self serve buffet"
"If you want a view of Mercer, choose the odd number rooms."
"Great place to stay"
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PRICE RANGE
US$143 - US$214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn macon / mercer university hotel maconhilton maconmacon hilton garden inn
LOCATION
United StatesGeorgiaMacon
NUMBER OF ROOMS
101
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