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Sheraton Salt Lake City Hotel

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Sheraton Salt Lake City Hotel
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832 Reviews from our TripAdvisor Community

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Showing 781: English reviews
Ilminster, United Kingdom
Reviewed 1 week ago

The hotel itself is pretty good, much as you would expect from a 4 star establishment – very nice well equipped room. We also enjoyed great views over the city to the mountains from our 8th floor balcony. The hotel is close to a busy intersection, but there were no noise issues for us. What let it down badly and...

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Helpful?
Thank Old_Waspy
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

While it was great to hear you enjoyed your stay at our hotel and you found our team to be helpful, I am sorry for the poor communication between our bell team and your tour bus. I will follow up with our guest services team to review what happened and look for ways to ensure it does not occur in...

Ogden, Utah
Reviewed 2 weeks ago

My husband and I stayed at the Sheraton while attending a NYE party. After seeing the outside of the hotel (outdated), I was pleasantly surprised at the elegant and modern atmosphere inside. It was beautifully decorated and the staff was friendly and helpful. Our room was clean and modern. My husband used to work for a hotel chain, and has...

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Helpful?
Thank HLWC2003
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

It was great to read you enjoyed your stay with us here in downtown Salt Lake City while you rung in the New Year. Our north side guest rooms offer great views of the city and festivities. Most importantly, I was very happy to read you found our team to be friendly and helpful. It's our job to make you...

Las Vegas, Nevada
Reviewed 2 weeks ago

Pros: - The staff was phenomenal and courteous. Nothing was too much to ask, and they were happy to assist you - The shuttle can take you to downtown or airport - The room we were in was clean, and housekeeping was thorough - The continental breakfast from the room service was delicious, sized just right, and reasonably priced -...

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Helpful?
Thank travelpimp
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

I was delighted to read you enjoyed your visit with us here in downtown Salt Lake City. While the skiers are certainly happy with the amount of snow we have been getting, I am sorry about the snow covered sidewalks. We do offer a complimentary downtown shuttle to get our guests where they need to be. Thank you for taking...

Reviewed 3 weeks ago via mobile

We got this hotel on a Priceline express deal and when we saw what hotel it was we were hesitant. We were pleasantly surprised, the room was nice and the hotel was close to downtown restaurants and events. We really enjoyed our stay. Everything was clean and the staff was very friendly.

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Helpful?
Thank Camee S
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

It was wonderful to read we exceeded your expectations and you found our downtown Salt Lake City location to be perfect for your needs. I appreciate you taking some of your time in letting us know...we look forward to welcoming you back!

New York
Reviewed 4 weeks ago via mobile

Located two blocks from the city action you can't go wrong. A last minute stop here was fortunate for us with available clean, comfortable rooms, a friendly, helpful staff and a price that won't break the bank. Bonus, Starbucks is located in the large and beautiful lobby and is open at 5:30 am for early risers. Sipping coffee on comfortable...

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Helpful?
Thank Donna D
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

I just finished reading your review and was delighted to "hear" you enjoyed your stay with us. I was very happy to read Zach and our front office team took good care of you. Their mission is to ensure our guests feel properly welcomed and it sounds like they did just that! I appreciate you taking some of your time...

Las Vegas, Nevada
Reviewed 11 December 2016 via mobile

This Sheraton, while not perfect, is pretty darn close. The hotel grounds are terrific as is the room itself. Check-in/check-out were quick and easy. The room was comfortable and clean with a nice king bed, a flat-screen television, and an adequately large bathroom. There are plenty of electrical outlets in the room and even two USB charging ports on either...

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Helpful?
Thank SactoGamer
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

It was a wonderful start to my week in having the opportunity to read the review you left after staying with us. I was thrilled to learn you enjoyed your stay with us. We definitely appreciate your time in sharing this feedback. We look forward to welcoming you back!

Boston, Massachusetts
Reviewed 7 December 2016

I was at this hotel for a conference at the convention center. This hotel is a 15-20 minute walk from the convention center. The staff was very friendly and my room was clean and comfortable. I appreciated the little things in the room, such as having power outlets next to the bed. The bathroom was a nice size. The lobby...

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Helpful?
Thank skrobob
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

It was great to read about your wonderful experience here with us in downtown Salt Lake City. I was very pleased to learn you would stay with us again...that is truly the best piece of feedback we could get. Thank you for letting us know.

Maryland Heights, Missouri
Reviewed 6 December 2016

This is a beautiful hotel. The lobby is very nice and so are the rooms. The best part of our stay was the staff. Everyone was friendly and accommodating The front desk staff was excellent. The woman who helped us was Mexican and her name began with an A. I regret not knowing her full name but she was wonderful....

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Helpful?
Thank youthministerman
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

It was wonderful to read you enjoyed your stay with us and my team took good care of you. I am glad our downtown Salt Lake City location made it easy for you to visit the various sites. Thank you for taking some time to let us know by sharing this feedback. We look forward to welcoming you back!

San Francisco, California
Reviewed 5 December 2016

I rarely give Sheraton a 5 star review since it is more a business hotel so lack of some soft touches, but this one is absolutely wonderful, as a Platinum member, I booked three rooms and all the three rooms are upgraded to loft suites, all! I have never had this kind of treat across SPG, usually they just give...

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Helpful?
Thank Xu Y
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

It was great to read you were able to make our hotel your home away from home over the holidays. I am glad our front office team was able to find you some good upgrades as well. I appreciate you taking some time to let us know. We look forward to welcoming you back!

Luling, Texas
Reviewed 3 December 2016 via mobile

Just wish we would of had better view from room and not a big menu of food at the bar and grill... maybe time to add new items like fried mushrooms or cheese sticks or chips and salsa ... great staff and overall good

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Helpful?
Thank Chad S
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

It was great to read you felt our team exceeded your expectations in terms of service. We will be renovating our bar and are culinary team to busy working on the next menu. It should be ready to go early 2017.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Relax in one of our 362 comfortably spacious guest rooms or 6 suites. Experience the celebrated "ahhhh" of the Sheraton Sweet Sleeper (SM) Bed. ... more   less 

Additional Information about Sheraton Salt Lake City Hotel

Address: 150 W 500 S, Salt Lake City, UT 84101-2321
Region: United States > Utah > Salt Lake City
Price Range: £98 - £252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Salt Lake City Hotel 4*
Number of rooms: 362
Reservation Options:
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Also Known As:
Sheraton Salt Lake City Hotel North America
Salt Lake City Sheraton
Hotel Style:
#6 Luxury Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Salt Lake City Hotel staff and other travellers.
2 questions
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See all questions (2)

Questions? Get answers from Sheraton Salt Lake City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a higher room away from traffic noise.”
  • This roof area could do with a good clean or repainting.
 of 5 bubbles Old_Waspy, 9 Jan 2017 | Read review
“Look for a room away from vending machine - they are noisy”
 of 5 bubbles travelpimp, 28 Dec 2016 | Read review
“Most rooms have a beautiful mountain view but ask to get the best one!”
 of 5 bubbles youthministerman, 6 Dec 2016 | Read review
“Ask for the loft suite”
 of 5 bubbles 428xuy, 5 Dec 2016 | Read review
“the loft rooms are a bit of a hike, but well isolated”
 of 5 bubbles dieswaytoofast, 28 Nov 2016 | Read review
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