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Hilton Garden Inn Salt Lake City Downtown

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Traveller (226)
Room & Suite (112)
Dining (20)

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About

#6 of 74 hotels in Salt Lake City
Location
Cleanliness
Service
Value
Welcome to the award winning Hilton Garden Inn, Salt Lake City, Downtown: - Central hotel in downtown Salt Lake City - 4 blocks from convention center and Temple Square - Complimentary WiFi and 24-hour Business Center - 24-hour fitness center, indoor pool and hot tub - Garden Grill restaurant open for cooked-to-order breakfast and dinner/ room service - Beer and wine service in the evening - 3000 sq. ft. of flexible meeting space with complete catering and a/v services
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Skiing
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Value
Green
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1,523Review14Q+A100Room tips

Reviews
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jenneschguet wrote a review 15 Mar
Salt Lake City, Utah2 contributions2 helpful votes
I prepaid for a hotel room and called ahead to let the hotel know I was going to be arriving very late to make sure they didn’t cancel my reservation. I was assured they wouldn’t. When I arrived, it was after hours and they almost didn’t let me in the hotel lobby because they in fact, canceled my reservation. The hotel manager herself, Marianna, came out and instead of fixing the issue, started lecturing me because I was irritated they charged me and cancelled my reservation, and told me to stay somewhere else at 2am. (To clarify, I was not swearing, or yelling, or doing anything to warrant this.) She changed her mind after 15 minutes, but continued to go off on me and wouldn’t give me my room keys until she was done berating me for her mistake. Marianna is a terrible manager, and I cannot believe that she acted in this manner. I love this hotel - it is my go-to whenever I am here for work (about once a month) but I will not staying here any more.
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Date of stay: March 2024
Value
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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393skc wrote a review Jun 2023
Brentwood, Tennessee4 contributions1 helpful vote
Hotel's Favourite
Location is very good , easily accessible to Interstate 15 and Interstate 80. Staff very friendly and accommodating . The facility is clean, rooms are very nice , clean and comfortable . Food in restaurant is limited, but very good .
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Shea S wrote a review Jan 2024
1 contribution
Don’t go to this hotel! The hotel manager Marianna Gamboa falsely accused me of smoking inside the room and assessed a fraudulent charge for smoking in the room. She said it happened at 6pm, when I wasn’t even at the hotel then.She was rude too
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Date of stay: January 2024
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kevin S wrote a review Nov 2023
Larchmont, New York1 contribution
If there was a Presidential Award for OUTSTANDING service this hotel would get it hands down . I can’t say enough about this place. I highly recommend it. They were so accommodating in every possible way. I felt like I was family. From the time we arrived to the time we departed we felt like royalty.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , General Manager at Hilton Garden Inn Salt Lake City Downtown
Responded 12 Jan 2024
Dear Kevin, Thank you so much for choosing to stay with us at Hilton Garden Inn SLC Downtown! We're thrilled to hear that you enjoyed your experience and that our accommodations met your expectations. Providing a comfortable and memorable stay for our guests is always our top priority. Safe travels, and we look forward to welcoming you back to our property soon! Warm regards, Jorge Salvador Front Desk Agent
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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iiip wrote a review Nov 2023
9 contributions17 helpful votes
Marianna runs an unbelievably service-oriented team here at the HGI SLC. The best service I've received in years at any hotel at any star level. Examples: I was running late for a meeting and Ashley set me up with a yogurt & coffee at no charge. I was late that day on conference calls and Marianna recognized I hadn't eaten and set me up with soup & salad. The staff is constantly recognizing guest and warmly greeting them/us. Just fantastic service that Hilton Corp should take as a best practice and encourage their hotels to copy. Super job Marianna & team!!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , General Manager at Hilton Garden Inn Salt Lake City Downtown
Responded 12 Jan 2024
Dear Iiipo, Thank you so much for choosing to stay with us at Hilton Garden Inn SLC Downtown! We're thrilled to hear that you enjoyed your experience and that our accommodations met your expectations. Providing a comfortable and memorable stay for our guests is always our top priority. We are happy to hear you found our amazing staff helpful and it is always our mission to go above and beyond for every guest! Safe travels, and we look forward to welcoming you back to our property soon! Warm regards, Jorge Salvador Front Desk Agent
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ninettejohnson wrote a review Oct 2023
Woodford, United Kingdom189 contributions29 helpful votes
I wanted to visit Salt Lake City as I’m very interested in architecture. This hotel is walking distance to the downtown & Temple Square. The room is clean, spacious & well equipped. The receptionist on duty was disinterested & unhelpful. I witnessed her unhelpful behaviour towards other residents. As a member of Hilton hotel points scheme, I requested to add this stay to my points. The receptionist was not forthcoming with it. Somehow Loufa ( assistant general manager) appeared & managed to assist. Loufa was very helpful and friendly - she assisted us with all our queries regarding places to visit & advised with other aspects. Despite the attitude of one member of staff, I’d recommend this hotel for comfort & other services available.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from , General Manager at Hilton Garden Inn Salt Lake City Downtown
Responded 12 Jan 2024
Dear Ninette, Thank you so much for choosing to stay with us at Hilton Garden Inn SLC Downtown! We're thrilled to hear that you enjoyed your experience and that our accommodations met your expectations. Providing a comfortable and memorable stay for our guests is always our top priority. We are sorry to hear that our front desk staff was not the best, we talked to the FDA that was there that day and further improve our services. Safe travels, and we look forward to welcoming you back to our property soon! Warm regards, Jorge Salvador Front Desk Agent
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Clell F wrote a review Sept 2023
Rupert, Idaho9 contributions1 helpful vote
One of the reasons we chose this hotel is because it advertises a 24 hour hot tub and pool. We were terribly disappointed when we got in the hot tub and discovered that it was barely over room temperature. That doesnt even qualify as a HOT tub. Who wants to get into a lukewarm tub. It was not relaxing or therapeutic! What were they thinking? Also when we went to get into the hot tub there was a couple openly having sex in the pool! What the hell guys? Also this is the only hotel/motel that does not offer free breakfast? Instead they want to charge you for it. This is a fairly high priced hotel? And they are too cheap to give you breakfast or heat up the hot tub? Would NOT RECOMMEND!
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , General Manager at Hilton Garden Inn Salt Lake City Downtown
Responded 12 Jan 2024
Dear Clell, I hope this message finds you well, and I appreciate you taking the time to share your recent experience with us. I want to extend my sincerest apologies for the inconveniences you encountered during your stay. I'm truly sorry to hear about the issues with the hot tub temperature, and I completely understand how this must have impacted your relaxation. Your feedback is invaluable, and I assure you that we are addressing this matter promptly to ensure our guests can enjoy the amenities as advertised. Additionally, I'm deeply sorry for the inappropriate behavior you witnessed in the pool. Such incidents are not in line with our standards, and we are taking steps to prevent such occurrences in the future. Regarding the breakfast, I apologize for any frustration caused by our current policy. We appreciate your feedback, and we are actively reviewing our offerings to better meet the expectations of our valued guests. Please know that your satisfaction is our top priority, and we are committed to making the necessary improvements. If there's anything else you'd like to share or discuss, please feel free to contact us directly. Thank you for bringing these matters to our attention, and I hope we have the opportunity to regain your trust in the future. Sincerely, Jorge Salvador Front Desk Agent
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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OrangeYellowJacket wrote a review Sept 2023
Naples, Florida335 contributions88 helpful votes
What a wonderful gem of a hotel that is near everything. The staff was so friendly and the manager always around. Clean and very modern rooms. Great breakfast and evening dinnng options. No parking fee is a bonus. If your in SLC, this is a great spot.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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edge0329 wrote a review Aug 2023
United States29 contributions40 helpful votes
Can’t say enough good things about this hotel. Front Desk, housekeeping and restaurant staff were all incredibly friendly and welcoming. Every time we entered the hotel they welcomed us back and showed an interest in our day. Room was spacious and clean. We asked for extra towels and they there there in about two minutes. Parking was free and plentiful. The breakfast buffet was your standard fare but you couldn’t beat the price. This was our first visit to SLC - if we can make it back someday this is where we will stay. Thanks to all for an incredible visit!
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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GADawgGa wrote a review Aug 2023
Saint Simons Island, Georgia491 contributions161 helpful votes
We spent three nights at the Hilton Garden Inn and found the hotel staff to be fantastic. The front desk was VERY helpful with several things, helping us to find restaurants and transportation. On one occasion, we needed a taxi quickly and the nice lady at the desk used her Lyft account to order us a ride to the Tabernacle Choir. She went out of her way for us. The restaurant staff was great.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: The hotel is about a mile walk to the city center.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£108 - £191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn salt lake city downtown hotel salt lake city, hilton salt lake city, salt lake city hilton
LOCATION
United StatesUtahSalt Lake CityDowntown
NUMBER OF ROOMS
132
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON GARDEN INN SALT LAKE CITY DOWNTOWN - Updated 2024 (North America)

Frequently Asked Questions about Hilton Garden Inn Salt Lake City Downtown
Which popular attractions are close to Hilton Garden Inn Salt Lake City Downtown?
Nearby attractions include Getout Games (0.3 miles), Beehive State Souvenirs (0.07 miles), and Heber Hatchets Axe Throwing - SLC (0.3 miles).
What are some of the property amenities at Hilton Garden Inn Salt Lake City Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Salt Lake City Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Salt Lake City Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Salt Lake City Downtown?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Salt Lake City Downtown?
Conveniently located restaurants include R&R BBQ, Legend's Pub & Grill, and Sala Thai Kitchen.
Are there opportunities to exercise at Hilton Garden Inn Salt Lake City Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Hilton Garden Inn Salt Lake City Downtown located near the city centre?
Yes, it is 0.4 miles away from the centre of Salt Lake City.
Are any cleaning services offered at Hilton Garden Inn Salt Lake City Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Salt Lake City Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Salt Lake City Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.