We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crystal Inn Hotel & Suites Salt Lake City - Downtown

CancelonUS$123*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$158*
US$123*
Great Deal
US$139*
US$139*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Crystal Inn Hotel & Suites Salt Lake City - Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown
Panoramas (8)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

884 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crystal Inn Hotel & Suites Salt Lake City - Downtown
See the most recent reviews
Showing 752: English reviews
Caldwell, Idaho
Reviewed 3 weeks ago

My BFF & I decided we wanted to go to Salt Lake during the holidays to see the many lights we have heard about over the years. We brought scrapbooking supplies during the day & went to many different places at night to see the awesome lights!

 Report
Helpful?
Thank Barbara B
Reviewed 3 weeks ago

The hotel was very clean and the room size was great for the price. Breakfast was the best I've had at any hotel and the service was wonderful. All the help were very friendly. Definitely recommend this place.

 Report
Helpful?
Thank Elizabeth H
Idaho Falls, Idaho
Reviewed 3 weeks ago

The first morning house keeping unlocked the door and decided to come in while I was in the shower even though the do not disturb sigh was hung on the door. Later that day they reprogrammed the key and I could not enter my room. When I brought up both situations at the front desk all they did was reprogram...

 Report
Helpful?
Thank msea2017
lanabuehler, Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review

Thank you for giving us your feedback regarding your stay. We are very sorry about the experience you had. We respect our guest's privacy. Consequently, this is very disappointing. This is highly against our policies. We would really like you to contact us so we can get more information and look into this. We hope to hear from you. We...

Atlanta, Georgia
Reviewed 3 weeks ago

My husband and I stayed here for three nights. We found the property to be well-maintained. The rooms were basic, but comfortable. They include a fridge, a microwave, and a coffee maker. The sink/mirror area is located in the room itself with the bath and toilet across from it in an enclosed area. This didn't make any difference to us,...

 Report
Helpful?
Thank Michelle S
Spokane, Washington
Reviewed 4 weeks ago

We stopped in Salt Lake City to visit Temple Square. This hotel was a great find - location was close to Temple Square, the Capitol and the Salt Lake City airport. There is a McDonald's next door and a Denny's down the street. The hotel was clean, room was spacious (2 sinks) and I had the best night sleep after...

 Report
Helpful?
Thank glenns53
Davis, California
Reviewed 4 weeks ago

Hotel and room are all kept very clean, staff are courteous and helpful. The hotel and my room were quiet and peaceful. The free breakfast is excellent. My granddaughter and I enjoyed swimming in the pool and had a lovely time. It's not in the nicest area (a number of homeless beggars around), but I felt pretty safe walking during...

 Report
Helpful?
Thank rebokane
lanabuehler, General Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review

Thank you for letting us know about your stay. We are pleased that you found the staff helpful. we are also happy that you enjoyed the breakfast. We try and make the buffet a great one with a lot of choices. We are downtown so there are panhandlers. We do have our own security staff to patrol our property and...

Northwich, United Kingdom
Reviewed 4 weeks ago

We have stayed at this hotel once before and would stay again, it is close to the city centre and shopping for those able to walk it is great value and does a great inclusive breakfast - ideal traveller hotel.

 Report
Helpful?
Thank dindan
Houston, Texas
Reviewed 22 April 2017

This hotel exceeded our expectations! The front desk clerk was extremely helpful and gave great recommendations for the city. The breakfast was the best hotel breakfast I've ever had. Very close to downtown and airport.

 Report
Helpful?
Thank mwhitefield921
lanabuehler, General Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review

Thank you for your feedback regarding your stay. We are very happy that you found the front desk staff helpful. We are also glad you enjoyed the breakfast. We try and make the breakfast great with lots of options. We hope to see you again soon.

Ashton, Idaho
Reviewed 20 April 2017 via mobile

The rooms are modern, clean and for a reasonable price. The location is great for downtown; walking distance to temple square and numerous restaurants, bars, fast food, and state liquor store. However, if you ever visited this area you know there are a lot of people sleeping on the sidewalks and panhandling on the corners.

 Report
Helpful?
Thank jlambrix
lanabuehler, General Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review

Thank you for letting us know about your stay with us. We are pleased that you found the rooms modern and clean. We are also glad you thought the price was reasonable. We are downtown so there are panhandlers. We have our own security to patrol our property and the hotel to keep our staff and guests safe and comfortable....

East Kilbride, United Kingdom
Reviewed 14 April 2017

Positives: - Very good sized rooms with sitting area and dining table, aircon, microwave and sizeable fridge - Good powerful showers - Extremely comfortable beds - not too hard or soft - Helpful and pleasant staff - Generous and varied breakfast buffet with hot and cold food - Free parking - Free, no-problem wifi - Good range of TV channels...

 Report
Helpful?
1Thank springfam
lanabuehler, Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review

Thank you for your feedback regarding your stay. We are glad you found the beds to be comfortable and the rooms large. We are also happy you thought the staff was helpful. We are sorry you had issues with smoke. We only have one smoking room in the hotel. We are soon not going to have any as we are...

465 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (106)
Viewed
Hotel & Grounds (10)
Viewed
View from Room (5)
Viewed
Room/Suite (34)
Viewed
Bathroom (6)
Viewed
Dining (4)
Viewed
Pool/Beach Area (1)
Viewed
Other (46)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (344)
Viewed
Amenities (21)
Viewed
Double Queen Room (65)
Viewed
Other (85)
Viewed
King Room (55)
Viewed
Pool (39)
Viewed
Dining (25)
Viewed
The Hotel (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Room/Suite (6)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (4)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (1)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Salt Lake City hotels
0.4 mi away
Little America Hotel
Little America Hotel
#11 of 75 in Salt Lake City
1,748 reviews
0.2 mi away
Hilton Garden Inn Salt Lake City Downtown
0.1 mi away
Hampton Inn Salt Lake City-Downtown
Show Prices
Show Prices
Show Prices
0.4 mi away
Grand America Hotel
Grand America Hotel
#2 of 75 in Salt Lake City
1,430 reviews
0.7 mi away
Salt Lake Plaza Hotel
Salt Lake Plaza Hotel
#19 of 75 in Salt Lake City
754 reviews
0.8 mi away
Hyatt Place Salt Lake City - Downtown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room

Additional Information about Crystal Inn Hotel & Suites Salt Lake City - Downtown

Address: 230 W 500 S, I-15 Exit 310, Salt Lake City, UT 84101-2309
Region: United States > Utah > Salt Lake City
Price Range: £82 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Inn Hotel & Suites Salt Lake City - Downtown 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, Travelocity, Cheap Tickets, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your Crystal Inn Hotel & Suites Salt Lake City - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Salt Lake City
Crystal Hotel Salt Lake City
Crystal Inn Downtown Salt Lake City
Crystal Inn Salt Lake City
Crystal Inn Hotel & Suites Salt Lake City - Downtown North America
Hotel Style:
#6 Best Value Hotel in Salt Lake City
#14 Romantic Hotel in Salt Lake City
#16 Business Hotel in Salt Lake City
#18 Family Hotel in Salt Lake City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crystal Inn Hotel & Suites Salt Lake City - Downtown staff and other travellers.
27 questions
Ask a question

See all questions (27)

Questions? Get answers from Crystal Inn Hotel & Suites Salt Lake City - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a choice of floors and took the highest floor. It was very quiet.”
pasodoble5, 21 May 2017 | Read review
“Fourth floor (top) is quietest.”
8euqu, 10 May 2017 | Read review
“Park your car to nearest entrance - there are about 4-5 of them.”
onova2014, 8 May 2017 | Read review
“only 5 minutes from the airport”
C4227UAelizabethh, 4 May 2017 | Read review
“We got a room on the 4th floor which was very quiet.”
glenns53, 29 Apr 2017 | Read review
5 of 5
Cancelon
US$123* /night
View Deal
Expedia.comUS$139
Orbitz.comUS$139
HotelQuicklyUS$158
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates