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Extended Stay America - Albuquerque - Airport

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Extended Stay America - Albuquerque - Airport
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118 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Richmond, Virginia
1 review
Reviewed yesterday NEW

I loved it here. It's close to the ABQ Airport & Car Rental station. It's also smack-dab in the heart of town. Its also minutes away from I-40 & I-25. This was great because during my stay, I went to Santa Fe, Taos, & Abiquiú as well. Every time I went to the front desk, there was a different GSR,... More 

Helpful?
Thank drcoco2k
1 review
Reviewed 1 week ago

My boyfriend is a travel nurse and we stay at this hotel every week for the last 9 weeks and we are always treated very nice by the staff at this hotel especially at the front desk by Carla she is very attentive and professional. She has gone above and beyond to make our stay comfortable. I have mobility issues... More 

Helpful?
Thank Bernadette S
00esa, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Thank you for staying with us again, and making Extended Stay America - Albuquerque - Airport your home away from home. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We appreciate your comments recognizing the service provided... More 

Albuquerque, New Mexico
1 review
Reviewed 4 weeks ago

Upon arrival, the first thing I experienced was a random person in the parking lot asking me for a cigarette (I don't smoke) and then for money. When I said no, he cursed me out. If these are the newly remodeled rooms, I'd hate to see what they were before. Also, the rooms are not stocked with any of the... More 

Helpful?
Thank JCarl5
00esa, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Thank you for being our guest and for providing us with your feedback. Our promise is to provide you with fresh, clean accommodations, and we're sorry we initially failed to do that for you. The amenities and services at an extended stay facility are a bit different from other hotels with which you might be more familiar, and we regret... More 

1 review
Reviewed 21 October 2016 via mobile

Customer service from all employees was wonderful. Louisa and Zulema were as kind and courteous as they were beautiful. All other employees seemed very nice and I would recommend staying here to anyone.

Helpful?
Thank Steven W
00esa, Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Thank you for posting such kind remarks about our hotel, most especially about the service you received from our staff. We make every effort to provide service that is above and beyond your expectations so we are pleased to see that you loved your stay. I will share your compliments with my entire team, particularly with Louisa and Zulema. Thanks... More 

1 review
Reviewed 6 September 2016 via mobile

We had an Awesome overnight stay, the staff was very nice, very courteous, we will be staying here again in the near future! I definitely recommend this Hotel! It's close to the Airport & still far enough away to not hear Airplanes all night, what a plus!

Helpful?
Thank Sylvia G
00esa, Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Thanks so much for confirming to future travelers what a great choice we are. Your review makes me so proud of my associates and shows we are succeeding in what we aim to achieve - making your stay as comfortable and enjoyable as possible! Thanks again from all of us at Extended Stay America - Albuquerque – Airport. We hope... More 

1 review
Reviewed 6 September 2016

I go to Albuquerque often and I love that they know me by name already, I am one of their regulars, I guess. Very friendly always and I have never had any problems. What ever I need I know all I have to do is call the front desk. The rooms are always clean, and they just remodeled the rooms... More 

Helpful?
Thank Maria E
00esa, Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Thank you for choosing the Extended Stay America - Albuquerque – Airport once again. It's wonderful to know you experienced another outstanding stay. There's no greater compliment than knowing we continue to earn your business and it means a lot that you choose us over our competitors. Thanks again, we look forward to your next visit! Sincerely, General Manager More 

1 review
Reviewed 31 August 2016

Nice helpful staff. Any request was meet with a smile. Newly remodeled rooms with cold AC. Morning coffee was nice in front lobby. I would stay again. Special thanks to Louisa for helping out Veterans/Public Servants.

Helpful?
Thank Ryan H
00esa, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Thank you for your recent stay at Extended Stay America Albuquerque - Airport and for the wonderful remarks provided. Our staff takes great pride in their "service with a smile" motto and strives to meet this goal every day. I will definitely share your kind remarks with my entire team, especially with Louisa and thank them all for another job... More 

1 review
Reviewed 23 August 2016 via mobile

I really enjoyed my stay here. The rooms were very clean, the hotel was very quite and the staff was wonderful! Louisa was very polite and patient with me when I had a slight miss understanding. I would definitely recommended this hotel if you are in the area and in need of a room.

Helpful?
Thank buster525
00esa, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

It's so nice to read your positive review of your recent stay at Extended Stay America - Albuquerque – Airport. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your visit. Your comments have been shared with the team, especially with Louisa, and they were very appreciative of... More 

Salem, Massachusetts
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 August 2016

OK, this is an AIRPORT location. I understand that New Mexico being what it is, for whatever reason, that hotels act like they want to make sure you're not a "local" when you check in....driving a car with another state's license plate, with LUGGAGE, to an AIRPORT location - you see where I'm going with this?! I have to remember... More 

Helpful?
Thank choctaw1990
00esa, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Thank you for being our guest. We are sorry for your disappointment at the check-in and apologize if our hospitality fell short in meeting your expectations. It is never our intention to lose focus on providing excellent hospitality to each and every guest who walks through our doors. We hope that your rest of your stay was a comfortable one... More 

Albuquerque, New Mexico
1 review
Reviewed 27 July 2016

My two night stay at Extended Stay America airport location in Albuquerque was a breath of fresh air. The manager, Theresa, was most welcoming and accommodating. Her staff was helpful, respectful and enthusiastic. Made my business trip seem like a mini vacation. Thank you, Theresa and your staff for a most enjoyable stay. Betty Clark ~

Helpful?
Thank janeI2200DL
00esa, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

We are delighted you chose to stay at Extended Stay America - Albuquerque - Airport while on business. Thank you for your wonderful comments, and we are happy to read you enjoyed your stay. We especially appreciate your compliments regarding the excellent service you received from our associates. Thank you for being our guest, and we hope you will visit... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service

Additional Information about Extended Stay America - Albuquerque - Airport

Address: 2321 International Ave SE, Albuquerque, NM 87106
Region: United States > New Mexico > Albuquerque
Price Range: £36 - £56 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Albuquerque - Airport 2.5*
Number of rooms: 1
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Also Known As:
Extended Stay Albuquerque
Albuquerque Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Albuquerque - Airport staff and other travellers.
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Questions? Get answers from Extended Stay America - Albuquerque - Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we like to get rooms on the 1st floor due to my mobility issues and the hotel staff especially Carla has accommodated us.”
 of 5 bubbles bernadettes907, 21 Nov 2016 | Read review
“If you want quiet probably the top floors.”
 of 5 bubbles D1656SMmariae, 6 Sep 2016 | Read review
“Rooms on the north side seem to have less traffic.”
 of 5 bubbles A2140WKryanh, 31 Aug 2016 | Read review
“Close to the airport, so you'll have some air traffic regardless, but off the main road so any room should be fine.”
 of 5 bubbles jennifertD9669KT, 30 Jun 2016 | Read review
“Free WiFi was like molasses but an upcharge per day was offered.”
 of 5 bubbles trisho750, 15 Jun 2016 | Read review
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