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Crowne Plaza Albuquerque

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Crowne Plaza Albuquerque
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196 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Lake Arrowhead, California
Reviewed 3 weeks ago via mobile

Have stayed here numerous times for business and always enjoy the stay. From the front desk, to the bar and the restaurant, the staff is always very friendly and helpful. The location is convenient as well being it is at I-25 and I-40 and not very far from the airport. By the way for those who are into Breaking Bad,...

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Helpful?
Thank Kiwimelon
Sri Lanka
Reviewed 4 weeks ago

Stayed at this hotel during the Albuquerque International Balloon Festival 2016. Great hotel. Very convenient location. Rooms were clean. Staff was very friendly and helpful. plenty of parking. Stayed here for 10 days. Only negative point I have to say is that the bathroom did not have a ventilation exhaust.

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Helpful?
Thank Chinthaka CJ J
Dallas, Texas
Reviewed 8 October 2016

I stayed here last year and was looking forward to staying here again. Last year I wrote the bar staff was good and they still are. I wrote the the housekeeping staff was a bit odd with how many towels they deliver each day. The hotel wrote a nice response to that review one year ago. I would not be...

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Helpful?
Thank Sandy G
IHGService, Guest Relations Manager at Crowne Plaza Albuquerque, responded to this review

Dear Sandy G, Thank you very much for your review of your recent stay at our hotel. I am glad to read that you have regarded our bar staff to be good. However, we are disappointed to read that the cleanliness and housekeeping services fell below your expectations. Please accept our sincerest apologies for any inconvenience these aspects have caused....

Grants Pass, Oregon
Reviewed 7 October 2016 via mobile

The rooms are a good size, except the toilet/bath area. The room was well maintained and the air conditioner was quiet. The two sinks were great for getting ready. We over all enjoyed the accommodations.

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Thank S W
Washington DC, District of Columbia
Reviewed 4 October 2016

The Crowne Plaza is a comfortable hotel with all the appropriate amenities including restaurants, bar, hotel and plenty of meeting space and free parking. the free parking is good, because the location is just off the major highway in an industrial business type area and you really need a car to see the sights or get anywhere. Staff are friendly...

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Thank cheryl b
Cary, North Carolina, United States
Reviewed 1 October 2016

Stayed for a week in this hotel attending a military reunion. This older property is impeccably maintained and the service staff were very friendly and helpful. Menu selections were limited for the group, but a full buffet breakfast was included in the cost.

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Thank Verner P
Reviewed 29 September 2016

This Intercontintal property has lost a little luster from when it was Hilton but it is still a good quality in downtown. Room and bath were nice and clean. Front desk tried to be helpful. The hotel seems to be two buildings attached but not completely accessible. We were on the second floor and were told there was one elevator....

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Thank James K
Wellington, Florida
Reviewed 27 September 2016

Im currently a guest and ordered room service at 7:30pm... It's 9 and there is no answer by phone and no sign of my meal. I had to call reception and cancel the order. I have an early start tomorrow.... I'll search for an IHOP for sure... As breakfast this morning took forever also at the restaurant

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Thank Cristinah04
IHGService, Guest Relations Manager at Crowne Plaza Albuquerque, responded to this review

Dear ChrissyG143, Thank you for staying with us and taking the time to leave a feedback about your stay. I appreciate that you have regarded our staff to be friendly and helpful, found our rooms to be clean, WiFi and facilities to be good. Comments such as yours only fuel us more, to keep working towards providing an excellent service...

Greenville, South Carolina
Reviewed 26 September 2016

The hotel itself is very nice. Great service. Rooms are spacious and the beds and pillows are very comfortable. Great view. Good location. Breakfast is very good and complementary you just have to tip being that it is a sit down meal. The bad: The TV in the room is like 100 years old and fuzzy. The bathroom door is...

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Helpful?
Thank Jenny V
HotelManagment22, Guest Relations Manager at Crowne Plaza Albuquerque, responded to this review

Jenny V - thank you for taking the time to provide us with a review regarding your past stay at the Crowne Plaza in Albuquerque. We truly do appreciate the feedback you have given us, as we can only grow by knowing what we are doing right and wrong. Unfortunately yes, our rooms do not come standard with fridges or...

Vancouver, Canada
Reviewed 18 September 2016

I stayed one night on my way through from Vancouver, BC and it was very comfortable. The staff was great and despite closing at the restaurant/bar, they accomodated my late arrival and cooked me some great fish tacos. The room was very comfortable as most Crowne Plazas. I would stay here again in a heartbeat.

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Helpful?
Thank Courtney F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Crowne Plaza Albuquerque, the only Crowne Plaza in the state of New Mexico; with our southwestern hospitality and decor is the perfect hotel destination for both business and leisure travelers. The hotel is located on a 14-acre oasis in the university & midtown district that captures the unique flavor & artistry of the southwest. We are located minutes from historic Old Town, Balloon Fiesta Park, championship golf courses, casino entertainment as well as world class shopping opportunities. Centrally located at the crossroads of New Mexico, our hotel is your headquarters to go out and explore the best New Mexico has to offer! ... more   less 

Additional Information about Crowne Plaza Albuquerque

Address: 1901 University Blvd NE, Albuquerque, NM 87102-1713 (Formerly Hilton Albuquerque)
Region: United States > New Mexico > Albuquerque
Price Range: £78 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Albuquerque 3.5*
Number of rooms: 261
Reservation Options:
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Also Known As:
Crowne Plaza Albuequerque Hotel Albuquerque
Hilton Hotel Albuquerque
Albuquerque Hilton Hotel
Hilton Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Albuquerque staff and other travellers.
3 questions
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Mississauga
5 months ago
Houston, Texas
7 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Albuquerque staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not expect to have internet or a clean bathroom”
 of 5 bubbles Sjgraf, 7 Oct 2016 | Read review
“Right at I25 and I40, hard to miss.”
 of 5 bubbles 469gregj, 13 Aug 2016 | Read review
“We stayed on the 12th floor and the views were amazing”
 of 5 bubbles 468lindsayg, 27 Jul 2016 | Read review
“Try not to stay in a room facing I-40, although they advised that the other side faces the University Blvd which is also noisy!”
 of 5 bubbles redad, 16 Jul 2016 | Read review
“Don't eat in the restaurant if you want to order and eat in the same century/”
 of 5 bubbles qwerty103, 10 Jun 2016 | Read review
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