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    Hilton Garden Inn Albuquerque / Journal Center

    5320 San Antonio Dr NE, Albuquerque, NM 87109-4157
    +1 855-618-4697
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    29/10/2017 30/10/2017
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    US$106US$112
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    Traveller (10)
    Room & Suite (12)
    Dining (1)
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    Overview
    • Excellent52%
    • Very good24%
    • Average12%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “cracker barrel” (27 reviews)
    “north side” (7 reviews)
    “hilton honors” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Albuquerque / Journal Center
    Special Offer: Double Points,Every Stay
    Hotel deals
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    La Quinta Inn & Suites Albuquerque Journal Ctr NW
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (407)
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    1 - 5 of 407 reviews

    Reviewed 4 days ago

    Have stayed at this hotel many times, latest visit was for Balloon Fiesta. Service at the desk and restaurant / cafe is always attentive and friendly; seems that employee turnover is low, as we now recognize folks from past visits (and they recognize us as...More

    Thank TravelerMJY
    Hotel's Favourite
    Reviewed 17 July 2017 via mobile

    We stay in hotels a lot for our jobs. The HGI hotels are usually set up the same way and are generally very comfortable. This one is no different. It is very warm feeling and comfortable to stay at. We encounter a lot of staff...More

    Thank Ron D
    Response from Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal CenterResponded 18 July 2017

    Thank you for your 5-star review. We are thrilled to hear that you enjoyed your stay with us and also found our Team Members to be friendly and attentive to your needs. We will be sure to share your very kind comments with each Team...More

    Reviewed 1 week ago

    We stayed here because of its proximity to the Balloon Fiesta. Hotel was good. Staff was very attentive and pleasant. The morning breakfast was okay. Had a young waiter who seemed pissed that he had to work. Ignored us and our requests for refills of...More

    Review collected in partnership with Hilton Garden Inn
    Thank I7131VKjeffr
    Response from Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal CenterResponded 6 days ago

    Thank you for your review. We do appreciate your feedback. We are very disappointed to hear that you did not fully enjoy your stay with us. Please know that we will address the two main issues that you've mentioned: one of our Breakfast Servers and...More

    Reviewed 1 week ago

    We have stayed at this hotel several times during the Balloon Festival and have been very satisfied with staff service. This year the staff rapport was especially enjoyable. Rooms are clean and we slept well.

    Review collected in partnership with Hilton Garden Inn
    Thank gene713
    Response from Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal CenterResponded 1 week ago

    Thank you for your review. Thank you for your loyalty! We are so happy that you enjoy your stays with us, and we hope to see you for the 2018 Balloon Fiesta!

    Reviewed 3 weeks ago

    Would never recommend this hotel to anyone. Worst experience here. Beds are not comfortable at all. Service was horrible. The breakfast food was ok, but the persons waiting on you were like zombies. Only 1 girl that waited on us seemed to know what she...More

    Review collected in partnership with Hilton Garden Inn
    Thank K7734IYjonathanl
    Response from Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal CenterResponded 2 weeks ago

    Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our...More

    La Quinta Inn & Suites Albuquerque Journal Ctr NW
    544 reviews
    #47 of 143 hotels in Albuquerque
     
    Comfort Suites Albuquerque
    306 reviews
    #26 of 143 hotels in Albuquerque
     
    Hampton Inn & Suites Albuquerque North/I-25
    681 reviews
    #4 of 143 hotels in Albuquerque
     
    Nativo Lodge Albuquerque
    1,047 reviews
    #45 of 143 hotels in Albuquerque
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$90 - US$174 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Family Hotel in Albuquerque
    • #26 Romantic Hotel in Albuquerque
    • #38 Business Hotel in Albuquerque
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 94
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Expedia, Priceline, Orbitz, Travelocity, Cancelon, Hotwire, Cheap Tickets, HotelQuickly and TripOnline SA so you can book your Hilton Garden Inn Albuquerque / Journal Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New Mexico >
    • Albuquerque
    • Also Known As
    • Hilton Garden Inn Albuquerque / Journal Hotel Albuquerque ,
    • Hilton Albuquerque ,
    • Albuquerque Hilton Garden Inn
    Add Photo Photos
    Traveller (10)
    Room & Suite (12)
    Dining (1)
    Hotel & Grounds (46)
    Bathroom (3)
    Business Centre & Event Rooms (2)
    Nearby
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    La Quinta Inn & Suites Albuquerque Journal Ctr NW
    544 reviews
    .22 miles away
     
    Comfort Suites Albuquerque
    306 reviews
    .09 miles away
     
    Nativo Lodge Albuquerque
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    .50 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    729travelisfun
    18 November 2015|
    Answer
    Response from Hilton G | Property representative |
    Yes, our hotel does have several rooms located on the first floor of the hotel. They can be accessed either through the lobby or through a side-entrance door. A guest room key card is required to open the side-entrance... More
    0
    Votes
    Jbruso22
    22 June 2015|
    Answer
    Response from Hilton G | Property representative |
    Good afternoon Jbruso22. Thank you for your question. Please feel free to contact me directly via phone to discuss further. Below is our contact information. Thank you. Michelle Rankin, General Manager 505-314-0800
    -1
    Votes
    Michael H
    18 December 2014|
    AnswerShow all 5 answers
    Response from Hilton G | Property representative |
    Thank you for your question. Our hotel is not completely non-smoking. We offer a total of 4 smoking rooms, all located at the end of the hallway on our 4th floor. I would recommend requesting a room on either our 1st, 2nd... More
    0
    Votes
    Room Tips
    "actually the location is pretty quiet so all the rooms are nice without noise."
    Read review
    "Read the reviews!"
    Read review
    "upper floors best"
    Read review
    "Higher Floors on west side are good for watching the balloon flying from the fiesta."
    Read review
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